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Mercedes-Benz of Plano
Plano, TX
2,137 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,137 reviews
July 08, 2016
Perfect. Beautiful dealership, professional, and managed to serve customer needs. Great deal and sales manager as well as Finley Ewing got involved to assur Beautiful dealership, professional, and managed to serve customer needs. Great deal and sales manager as well as Finley Ewing got involved to assure we were 100% satisfied. More
by G Wagon
Employees Worked With
Jeff Pickett, Finley Ewing, Steve Sichterman
July 06, 2016
Top service The service advisor was detail oriented, punctual, polite and agreed to texting the details to me. He took an interest in me and my vehicle. I recomme The service advisor was detail oriented, punctual, polite and agreed to texting the details to me. He took an interest in me and my vehicle. I recommend him wholeheartedly. More
by John H
Employees Worked With
Steve Wolston
June 30, 2016
Great staff, Nice place Overall great experience with the guys. VERY happy with car 2014 GLK 350 and terms. Still bummed about not being able to get Sirius XM on a newer ca Overall great experience with the guys. VERY happy with car 2014 GLK 350 and terms. Still bummed about not being able to get Sirius XM on a newer car? Navigation unit not part of the deal and wasn't really explained very well. Still confused and wondering if it's even possible. Anyway, I still would recommend the dealership no problems with the sales and finance team. Whole process was easy. More
by RD3
Employees Worked With
Travis Trenkle-good guy
June 30, 2016
Exceptional service at every step Because I've received personal, professional service for 10plus years. The brand is my only choice of vehicle, my spouse and I have had 8 of your cars Because I've received personal, professional service for 10plus years. The brand is my only choice of vehicle, my spouse and I have had 8 of your cars. Suv, clk, sl's c a e class More
by Hundleybruce65
Employees Worked With
Fred
June 28, 2016
Service Appointment As soon as I arrived, I was greeted and placed in a loaner vehicle. My service advisor gave me a window for completion and it was right on time. The As soon as I arrived, I was greeted and placed in a loaner vehicle. My service advisor gave me a window for completion and it was right on time. The staff is friendly and eager to please. More
by Mckinney
Employees Worked With
Cris Zamora
June 23, 2016
Five Star service Very knowledgeable, quality service, done right the 1st time. Staff is friendly arrive is quick. Car comes out clean. Could do better with coffee refi Very knowledgeable, quality service, done right the 1st time. Staff is friendly arrive is quick. Car comes out clean. Could do better with coffee refill packets. More
by Jon722
Employees Worked With
Stephen Wolston
June 21, 2016
Proud owner of MB, just because of Stephen ..!! I was checking online inventories then I came across "Mercedes Benz of Plano", I thought of giving it a try and planned to look. When I visited deale I was checking online inventories then I came across "Mercedes Benz of Plano", I thought of giving it a try and planned to look. When I visited dealership and I met Stephen, and yes now I am owner of Mercedes coupe just because of Stephen, he made buying so simple and left no stone untouched to impress me and getting best possible deals for me. Kudos to Stephen..!! MB of Plano.. you have Gem.. STEPHEN..!!! More
by TarunM
Employees Worked With
June 14, 2016
CPO 2014 E-class Great experience! Everyone was friendly and helpful. Sales people were very responsive and listened to our request. They worked with us until the p Great experience! Everyone was friendly and helpful. Sales people were very responsive and listened to our request. They worked with us until the package was perfect. Finance, Administrative, End User electronics and service have been great ... Very responsive and helpful!!! More
by Raider22
Employees Worked With
Will Haynes, Raquel Benitez
June 01, 2016
Always great service! I will be back for my 3rd Mercedes Benz real soon. Great overall experience! The whole process was wonderful. I left there feeling I got a great car a I will be back for my 3rd Mercedes Benz real soon. Great overall experience! The whole process was wonderful. I left there feeling I got a great car at a great price. More
by Carmen7161
Employees Worked With
Sterling Eubanks
May 24, 2016
Job well done Enjoyed working with service advisor with experience and knowledge. Everything was done right and exceeded my expectation. I sure love to come back Enjoyed working with service advisor with experience and knowledge. Everything was done right and exceeded my expectation. I sure love to come back for all my service needs. More
by 123
Employees Worked With
Can't remember my new service adviser name.
