Mercedes-Benz of Plano

Great service I brought my vehicle in for body repairs from a minor fender bender. My body shop advisor, Will, was excellent. He stayed on top of things and kept me I brought my vehicle in for body repairs from a minor fender bender. My body shop advisor, Will, was excellent. He stayed on top of things and kept me posted on the progress. It was also time for a service check. Will took my vehicle to the service bay once body shop repairs were completed. It was seamless. Alex in service took great care of the service aspect. I’m very pleased. More

Reliable, Consistent Service When I moved to Richardson, I switched dealerships to MBP. I couldn't believe how much better service they provide than the Oak Lawn location. MBP has When I moved to Richardson, I switched dealerships to MBP. I couldn't believe how much better service they provide than the Oak Lawn location. MBP has provided me consistent, transparent service over the past 1.5 years and I appreciate their professionalism. Thank you! More

Tire purchase Johnny did a great job in keeping my appointment on track and getting my car back on the road quickly at the agreed upon price. Johnny did a great job in keeping my appointment on track and getting my car back on the road quickly at the agreed upon price. More

Damaged replacing a tire. Damaged while replacing a tire. Fixed it like new, but took 1 1/2 weeks. Car provided and kept me informed of progress throughout the repair. Damaged while replacing a tire. Fixed it like new, but took 1 1/2 weeks. Car provided and kept me informed of progress throughout the repair. More

Very pleasant experience. Zach was professional and efficient. He met all my needs and went above and beyond! I was helped immediately In a very professional manner. The price Zach was professional and efficient. He met all my needs and went above and beyond! I was helped immediately In a very professional manner. The price was fair and I will definitely be back for my next service. More

Blown away by the service!! I just want to say that I am so impressed by the quality and professionalism that I experienced at MB of Plano. I never feel like that I am an afterth I just want to say that I am so impressed by the quality and professionalism that I experienced at MB of Plano. I never feel like that I am an afterthought, like at some other dealerships. Thanks!! More

Service Appointment I always have a great service appointment with Asif. He is very thorough, always on time, and my car always shows back up cleaned with no water spots. I always have a great service appointment with Asif. He is very thorough, always on time, and my car always shows back up cleaned with no water spots. Asif is the best! More

Professional The dealership was fast, efficient, professional, and provided the highest level of service excellence. Always a pkeasure to get my GLK serviced there The dealership was fast, efficient, professional, and provided the highest level of service excellence. Always a pkeasure to get my GLK serviced there. Great atmosphere too. More

Excellent Service I only take my car to MB Plano and I specifically work Stephen Wolston my service advisor. Stephen is outstanding and provides great customer service. I only take my car to MB Plano and I specifically work Stephen Wolston my service advisor. Stephen is outstanding and provides great customer service. There are no surprises and my car is fixed the first time and I never required to have to bring back car a second time to fix. More

Courteous, friendly and efficient Minute I pull up in the service lane someone came to greet me to find out what I needed help with - said my appointment is at 9am n he told me the ser Minute I pull up in the service lane someone came to greet me to find out what I needed help with - said my appointment is at 9am n he told me the service rep is Jay n he will get Jay to come attend to me. Jay came within next 5 minutes and told me to wait in service lounge while he send my car for inspection. Told me it will be 45 minutes n perhaps 15 minutes more to wash the car. I was able to drive away before 10 am - inspection done n car washed. Guess Jay’s full name is John Henderson as listed on the bill More