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Mercedes-Benz of Plano
Plano, TX
2,137 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,137 reviews
November 06, 2018
Great experience Chuck Pullen did a great job. I’ve worked with him for a couple of years for mine and my husband’s Mercedes. He’s very polite and always good about Chuck Pullen did a great job. I’ve worked with him for a couple of years for mine and my husband’s Mercedes. He’s very polite and always good about giving updates on duration of service. More
by Kimberly
Employees Worked With
Chuck Pullen/ service
November 01, 2018
Excellent serviceI I appreciate the quick attention of Zachary Robinson. I mentioned that my tires might still be under warranty, I had purchased them at Mercedes. Zacha I appreciate the quick attention of Zachary Robinson. I mentioned that my tires might still be under warranty, I had purchased them at Mercedes. Zachary got the tire replaced and I received credit under the warrsnty, with a cost of $26.55 for me. More
by Clergy 2018
Employees Worked With
Zachary Robinson
November 01, 2018
Service The service deoartment’s customer service rocks!! My service advisor, Stephen Wolston, is top notch & one of the reasons I continue to use this deal The service deoartment’s customer service rocks!! My service advisor, Stephen Wolston, is top notch & one of the reasons I continue to use this dealership!! More
by Benzgirl
Employees Worked With
Stephen Wolston
October 31, 2018
Quick and awesome!! Quick and awesome service! I will definitely go back. I was in and out in about 35-45 minutes max. Also has a great showroom! Quick and awesome service! I will definitely go back. I was in and out in about 35-45 minutes max. Also has a great showroom! More
by Thad
Employees Worked With
Clayton Fraizer
October 28, 2018
Great service I am writing a Review for two outstanding people at Mercedes-Benz of Plano, TX. Mr. Christopher Moss ,Finance Manager and Chad Bunton Service advisor. I am writing a Review for two outstanding people at Mercedes-Benz of Plano, TX. Mr. Christopher Moss ,Finance Manager and Chad Bunton Service advisor. I have been going to MB Plano for the last 10 years for sale and service. Chris and Chad are respectful, reliable, fast , friendly, helpful and welcoming. I don’t take my car for service if Chad is not available and always seek Chriss help for any thing else I need. Thank you Chris and Chad. More
by JOSEPHBACHIR
Employees Worked With
Chad Bunton, Chris Moss
October 23, 2018
Excellent service again at Mercedes Benz Plano Exceptional service leasing my 3rd MB. Lawrence King in new sales was professional, knowledgeable, and he went out of his way to make sure that the tr Exceptional service leasing my 3rd MB. Lawrence King in new sales was professional, knowledgeable, and he went out of his way to make sure that the transaction was seamless. MB truly cares about their customers and they believe in excellence...it’s evident in every person you interact with. More
by Mariposa69
Employees Worked With
Other Employees :
TJ in finance was resourceful and a great help. Wade in concierge reviewed the car features in depth and made sure I was comfortable before driving off. Great team work!!!
October 13, 2018
Outstanding Service We have been going to MB Plano / Ewing Autohaus for over 16 years for sales and service. Our advisor Stephen Wolston has always been very responsive a We have been going to MB Plano / Ewing Autohaus for over 16 years for sales and service. Our advisor Stephen Wolston has always been very responsive and efficient but this last visit was been nothing short of exceptional. Besides getting us a loaner while none was thought to be available at the time, he was able to cross-reference our vehicle's unusual issue with a single previous occurence at the dealership for a similar model of the same build period. Stephen got us back on the road within 24 hours. Fast, efficient, courteous, I could not have imagined better service or outcome. More
by Tammy&Chris
Employees Worked With
Stephen Wolston
October 09, 2018
mb plano The dealership overall is reliable, fast, friendly, and welcoming!! Erica was great at getting my car back to me the same day! My schedule is crazy & The dealership overall is reliable, fast, friendly, and welcoming!! Erica was great at getting my car back to me the same day! My schedule is crazy & she understood my needs. More
by CG
Employees Worked With
Erica
October 06, 2018
Service Recommendation I got a new service advisor and he did a great job on my repairs! I always use the dealership for my service because it is always done correctly and I got a new service advisor and he did a great job on my repairs! I always use the dealership for my service because it is always done correctly and everyone is great to deal with. Thanks! More
by Kingrt25
Employees Worked With
Asif
October 05, 2018
Outstanding It is always nice to deal with everyone at Mercedes Benz of Plano and Steven Gleason. You always make sure that everything is not only good but perfec It is always nice to deal with everyone at Mercedes Benz of Plano and Steven Gleason. You always make sure that everything is not only good but perfect. I tip my hat to your qulity & consitancy of the experiance of buying & owning a Mercedes! Thanks! More
by Kingrt25
