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Mercedes-Benz of Plano
Plano, TX
2,137 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,137 reviews
December 12, 2018
Great Customer service. I stopped in for my Service A maintenance on a busy day without a appointment. Luckily Asif was able get in quickly and my car was returned before 5 p I stopped in for my Service A maintenance on a busy day without a appointment. Luckily Asif was able get in quickly and my car was returned before 5 pm traffic! More
by MBGIRLY
Employees Worked With
Asif
December 06, 2018
Service for recal I have an appointment to replace air bags as recall at 8:00am last Saturday. I just wait at this Mercedes Benz dealership exactly 2 hours with coffee I have an appointment to replace air bags as recall at 8:00am last Saturday. I just wait at this Mercedes Benz dealership exactly 2 hours with coffee & fruits. After 2 hours my MB was serviced & washed! Matt Workman who is advisor which I contacred with. He is professional & friendly. Highly recommended! More
by TLMB
Employees Worked With
Matt Workman
December 06, 2018
Excellent service no pressure sales. Best treatment at a dealership ever. I am over 50: I have bought cars, trucks, SUVs at many Ford, Chevy etc. MB Plano is far supe no pressure sales. Best treatment at a dealership ever. I am over 50: I have bought cars, trucks, SUVs at many Ford, Chevy etc. MB Plano is far superior in every aspect. Todd and TJ worked with me. I am very satisfied. More
by Cindy.G
December 05, 2018
Mercedes C300 Purchase Mike Micael (Aman) was my salesman & he was AWESOME! He worked with my husband & I for hours until we all could agree on the perfect car & perfect pri Mike Micael (Aman) was my salesman & he was AWESOME! He worked with my husband & I for hours until we all could agree on the perfect car & perfect price. He was kind & patient throughout the entire process. Mercedes even got me a lower APR than my credit union which allowed me to add GAP & a Manufacturer Warranty & still remain in budget. I am very pleased with Mercedes Benz of Plano & will for sure use them again! More
by dhampton123
Employees Worked With
Mitch Form, Chris Ingram, Mike Aman
December 02, 2018
Best salesperson ever! This is a great dealership; eclipsed only by a really terrific salesperson. Dana has helped me buy 3 Mercedes and every time is more of a pleasure tha This is a great dealership; eclipsed only by a really terrific salesperson. Dana has helped me buy 3 Mercedes and every time is more of a pleasure than the last one. Thank you MB Plano! More
by Ginrit
Employees Worked With
Dana menace
November 27, 2018
Excellent service We appreciate Mercedes-Benz of Plano giving your car in tiptop shape it is fun to drive as when it was new. Keep up the good work and will come see yo We appreciate Mercedes-Benz of Plano giving your car in tiptop shape it is fun to drive as when it was new. Keep up the good work and will come see you again More
by TX mb lover
Employees Worked With
Stephen Wolston
November 26, 2018
Very knowledgeable They made me very much aware of what was going on. They also took care of us in a timely manner. I was definitely pleased. They made me very much aware of what was going on. They also took care of us in a timely manner. I was definitely pleased. More
by Quarter#
Employees Worked With
Jay Henderson
November 25, 2018
Great buying experience! As a sales professional myself, I really appreciated Connie’s approach in providing all the information I needed to make this an exceptionally easy tr As a sales professional myself, I really appreciated Connie’s approach in providing all the information I needed to make this an exceptionally easy transaction! More
by Big Cat
Employees Worked With
Connie Flores
November 23, 2018
The Greatest MB DEALERSHIP Great service from beginning to end! A friendly reminder be email was given to remind me of my service date and time. While waiting for the servi Great service from beginning to end! A friendly reminder be email was given to remind me of my service date and time. While waiting for the service to be completed, I relaxed in the spacious waiting area! More
by Vicklynnb
Employees Worked With
benny
