Mercedes-Benz of Plano

they won't hesitate to over charge you for everything possib They care less about customers and do their best to make your bill as high as possible. They look you in the eyes and lie to you. their website shows They care less about customers and do their best to make your bill as high as possible. They look you in the eyes and lie to you. their website shows they have special for purchasing 4 tires and getting free alignment or all other specials but their staff look you in the eye and lie to you about their specials and try to overcharge you. if you don't check their specials on the website no one there will even tell you anything, and if you know about their discounts and specials, still they try not to give it to you. spent $1350 for four tires and simple service and Z (the guy who helped me) treated me like crap. Please try to hire professionals or teach your staff to treat people right. I wish I could take my car to the Hyundai dealership where I used to take my previous car, they were so nice and professional I always enjoyed going there, I never asked them for loaner car, cause I had fun just staying and hanging out with their employees. Mercedes Dealer always does a good job ruining my day and pissing me off every time I'm there. More

Love the efficiency and promptness as well as the courtesy extended by all employees. Have had my car since 2011 and I have thoroughly enjoyed this vehicle. courtesy extended by all employees. Have had my car since 2011 and I have thoroughly enjoyed this vehicle. More

Lawrence King in new car sales did a wonderful job from Lawrence King in new car sales did a wonderful job from the time we went to test drive the car. Very professional and took his time explaining the gr Lawrence King in new car sales did a wonderful job from the time we went to test drive the car. Very professional and took his time explaining the great features. Would buy our next car from him. More

As always the purchase experience was a breeze. They are the best. Lawrence King has been sales rep for the last 5 and next 5 the best. Lawrence King has been sales rep for the last 5 and next 5 More

Mercedes Benz of Plano always does an exceptional job servicing my vehicle. I scheduled in advance for a free loaner vehicle. Had the car detailed & it looked brand new. servicing my vehicle. I scheduled in advance for a free loaner vehicle. Had the car detailed & it looked brand new. More

It’s a good dealership but service takes too long. Took close to 5 hrs for a 30000 service that I was told would take 90 min close to 5 hrs for a 30000 service that I was told would take 90 min More

Always have a great experience when I take my vehicle in. Benny is awesome! They always take care of me and keep me perfectly informed Benny is awesome! They always take care of me and keep me perfectly informed More

Excellent service . Very professional and we were fortunate to meet Todd who made life so simple. Thanks Todd. We can ride away with the car in just a couple of hours. Vasanth Kumar fortunate to meet Todd who made life so simple. Thanks Todd. We can ride away with the car in just a couple of hours. Vasanth Kumar More

Mike Dillard was friendly, listened to my needs and left with an awesome car! Mike was respectful and made the process fun. TJ in finance was also awesome. He was friendly and informative. Normally when you with an awesome car! Mike was respectful and made the process fun. TJ in finance was also awesome. He was friendly and informative. Normally when you go to the finance office it is stressful and frankly boring. TJ kept us engaged, he was fun and made the process easy and fun! Thanks you!!! More

Dino was so helpful and made this service a seamless experience. He is a devoted and wonderful advisor and I hope to work with him again. experience. He is a devoted and wonderful advisor and I hope to work with him again. More