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Mercedes-Benz of Plano

Plano, TX

4.8
2,136 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,136 reviews

March 04, 2025

Muy profesional su trabajo y rapidez los felicito en especial al señor Luis por su atención. More

by josealbertosanchezcairo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 04, 2025 -

Mercedes-Benz of Plano responded

josealbertosanchezcairo, ¡gracias por compartir 5 estrellas y destacar una gran experiencia con Luis! Apreciamos su respaldo y esperamos poder brindarle servicios adicionales en el futuro. ¡Gracias de nuevo!

March 04, 2025

The Receptionist up front seemed uninterested in her job the sales man i know work on commission and they did all ask if we had questions and if anybody was helping us. Based on my interaction I would go ba More

by Kristi.Hipo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not remember the other gentleman's face by pictures on site or name but a good man as well.
Mar 04, 2025 -

Mercedes-Benz of Plano responded

Kristi.Hipo, thank you for sharing 4-stars! We're glad to hear you had an overall positive experience and appreciate your constructive feedback regarding our receptionist. We will pass your note along to our leadership. We appreciate your endorsement and look forward to serving you additionally in the future when we may strive for the 5th star. Thanks again!

March 03, 2025

Simple, respectful process. I would purchase here again. David Thompson was straightforward and personable during the sale. Tristan in finance made the funding fun and easy with More

by misseelder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Mercedes-Benz of Plano responded

misseelder, thank you for sharing 5-stars! We're happy to hear David Thompson is straightforward and personable! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

March 03, 2025

Lawrence King was magnificent in showing us cars and not wasting our time. We were just assessing cars and not planning to buy yet, but Lawrence spent the time showing me all the new tech updates in the GLS More

by SDL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence King III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Williams in finance
Mar 03, 2025 -

Mercedes-Benz of Plano responded

SDL, thank you for sharing 5-stars! We're happy to hear Lawrence King is magnificent and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 03, 2025

It was a happy day. Special thanks to Ben Song who helped with the whole process. More

by Jsp0315
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benjamin Song
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Mercedes-Benz of Plano responded

Jsp0315, thank you for sharing 5-stars! We're glad to hear Ben Song was helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 03, 2025

The service I received the last couple of days was as it continues to be, absolutely stellar! More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
Mar 03, 2025 -

Mercedes-Benz of Plano responded

Janet, thank you for sharing 5-stars! We're pleased to hear our team provides stellar service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

March 01, 2025

This place is awesome, especially Brandon, one of the salesman. I came in late on a Friday afternoon and Brandon had the car cleaned and ready for me to test drive, and then he made the purchasing proces More

by justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Reininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Durar Dughaish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Mercedes-Benz of Plano responded

Justin, thank you for your 5-star praise and noting Brandon was great to work with! We appreciate your positive feedback and we look forward to serving you additionally in the future. Best wishes!

March 01, 2025

Mercedes Benz of Plano has been our dealership of choice for the past 35 years. The professionalism and knowledge is consistent throughout the dealership from service to sales and beyond. More

by Meyers,T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Bunton, Dino Ramadani Sintelan
Mar 01, 2025 -

Mercedes-Benz of Plano responded

Myers, T, thank you for your 5-star praise and noting 35 years of being a customer. We can't say thank you enough. We appreciate your positive feedback and we look forward to serving you additionally in the future. Thanks again!

March 01, 2025

We are always pleased with the service we receive at Mercedes Benz of Plano. Our service advisor, Jay Henderson, goes above and beyond what you’d normally expect at a dealership. We only take our car to More

by sherrychaddick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Henderson, Service Advisor
Mar 01, 2025 -

Mercedes-Benz of Plano responded

Sherrychaddick, thank you for your 5-star praise and noting Jay was great to work with! We appreciate your positive feedback and we look forward to serving you additionally in the future. Thanks again!

March 01, 2025

Mr. Rodriguez in service answered all my questions and was very professional. I enjoyed my experience. Taylor Wilson is also the best salesperson I have dealt with. Mercedes of Plano customer for lif More

by gregrodriguez7108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Mercedes-Benz of Plano responded

gregrodriguez7108, thank you for your 5-star praise and noting Taylor was great to work with. We appreciate your positive feedback and we look forward to serving you additionally in the future. Thanks again!

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