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Mercedes-Benz of Plano
Plano, TX
2,081 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,081 reviews
February 21, 2025
Great experience! Third vehicle we have purchased from them and have always been satisfied. I would highly recommend them for sales and service! Thank you. Third vehicle we have purchased from them and have always been satisfied. I would highly recommend them for sales and service! Thank you. More
by Bputer1
February 21, 2025
I recently had the pleasure of visiting The Mercedes Benz dealership in Plano, and I must say, it was an experience worth sharing. While I expected the prices to be on the higher side, the quality of service dealership in Plano, and I must say, it was an experience worth sharing. While I expected the prices to be on the higher side, the quality of service truly made it worthwhile. From the moment I walked in, I was greeted with professionalism and warmth. My representative, Patrick, was nothing short of amazing. He took the time to understand my needs and provided detailed explanations about the services and options available to me. His knowledge and dedication to customer satisfaction were evident throughout my visit. Despite the expense, the exceptional service I received made it feel like a worthwhile investment. I left the dealership feeling confident and valued as a customer. I will definitely be returning for any future maintenance needs. If you’re looking for a dealership that prioritizes customer care and excellence, I highly recommend visiting Patrick Garcia at the Mercedes Benz dealership in Plano! More
by Subrina Nicole
Employees Worked With
Patrick Garcia
February 21, 2025
First time at this dealership after moving to texas! The service was in incredible! Andrew made us feel so welcomed and the service from beginning to end was hassle free and easy! The service was in incredible! Andrew made us feel so welcomed and the service from beginning to end was hassle free and easy! More
by Arevalovanesa04
Employees Worked With
Andrew solis
February 21, 2025
Just appreciate Jay and the Tech who's been working on my 2008 ML350. They recommend critical fixes to keep me safe but don't over recommend. They took really good care of my car today and got me in and out 2008 ML350. They recommend critical fixes to keep me safe but don't over recommend. They took really good care of my car today and got me in and out I'm about t8 hours. Quick and efficient!. Highly recommend Mercedes of Plano. More
by Cindy
Employees Worked With
Jay Henderson
February 20, 2025
Joel, Diane and Alex were awesome. Made us feel special and did not drag anything out. Made us feel special and did not drag anything out. More
by greg
Employees Worked With
February 20, 2025
We received great customer service, purchased a vehicle within less that an hour process of all paperworks and the deal is done. Fast service within less that an hour process of all paperworks and the deal is done. Fast service More
by yang
Employees Worked With
