Mercedes-Benz of Oxnard

SME's ... Subject Matter Experts, that's what you'll find at Oxnard Mercedes Benz. Prior to making my purchase at Oxnard Mercedes Benz, I had visited several of the Mercedes Benz Dealers in the Los Angeles at Oxnard Mercedes Benz. Prior to making my purchase at Oxnard Mercedes Benz, I had visited several of the Mercedes Benz Dealers in the Los Angeles area where I live as my Mercedes had been totaled in an accident a month before. My intent was to go back to one of my two favorite Mercedes car dealers in L.A. County because they had such great customer service skills, HOWEVER, that all changed when I stumpled upon Oxnard Mercedes Benz quite by accident after leaving Solvang. I never knew they existed but when we exited the freeway and stumpled upon their lot, we were greated by a very friendly, highly professional and knowledgeable sales manager, Gene Mewborn. He was never pushy, he knew all the details of the vehicles and then when he introduced us to the sales rep, Eder Nava, who continued with the outstanding customer service, walked us through every detail of the vehicle and knew when to bring in the sales manager, Gene, when it was time to negotiate the deal. They gave us an offer we couldn't refuse, plus a few extra amenities but WAIT, it was just beginning. The highlight of the sale was dealing with the Finance Director, Ty Woods. Another friendly, highly skilled professional. You could tell he was very seasoned and knew his job very well. Although we had a pre-approved certificate from the Federal Credit Union,we ended up financing through Mercedes because the interest rate Ty offered us, was the best! We couldn't beat it and just when I thought it couldn't get any better - we didn't want to drive the car all the way back to L.A. so they delivered it! More than 70 miles away... and when they brought the car, they stayed an hour to go over all the details of the car, and left us a little bag full of Mercedes gift items! You can't beat the outstanding customer service experienced at this dealership - very friendly, accomidating, knowlegable and just the greatest guys to work with ever! Thank you Oxnard Mercedes Benz! More

My current Mercedes lease was ending in a couple of months and my husband and I were thinking of leasing the 2013 Mercedes C250 Coupe. We were not looking forward to the whole car buying/leaing proces months and my husband and I were thinking of leasing the 2013 Mercedes C250 Coupe. We were not looking forward to the whole car buying/leaing process due to the fact that our previous experience was not pleasant and extremely exhausting. We visited a couple of Mercedes dealerships and honestly, we couldn't wait to get out the door. We decided to utilize the Internet and have some of the dealerships compete for our business regarding the C250 Coupe. Monie Jensen responded immediately as did a few others but the minute I spoke to Monie, I knew that we would be doing business with him. I told Monie exactly what we were looking for and within minutes he located a car and submitted the information to me. My husband and I decided to drive to Mercedes Benz in Oxnard to meet Monie and test drive the Coupe which we fell in love with. Monie was extremely professional and a pleasure to do business with. We have purchased/leased many cars including other Mercedes and BMWs and our experience with Monie Jensen was absolutely the best! We have already recommended Monie Jensen to some of our friends and will continue to do do. Diane & Greg Adams More

Succinct and accurate advertising on website. Friendly staff. No back-and-forth between salesperson and manager-- instead, manager came to us. Incredible price-- out the door was less than Kelly Blue Book staff. No back-and-forth between salesperson and manager-- instead, manager came to us. Incredible price-- out the door was less than Kelly Blue Book and Edmunds. No unexpected markups. Two hours from test-drive to driving away in my new (used) car. More

We greatly appreciated the professionalism and forthright manner the entire staff handled our new Smart purchase. We would not hesitate to give them the first right of refusal on any future sale or lease. manner the entire staff handled our new Smart purchase. We would not hesitate to give them the first right of refusal on any future sale or lease. They were friendly, knowledgable and courteous and followed through on getting information to us in a timely way to help make the sales experience very smooth and frustration free. More

I had no intention of buying a new car when I went to the dealership last week. I met Monie and he made the process so easy so I bit the bullet and got a new car. He made the process so painless and I am v dealership last week. I met Monie and he made the process so easy so I bit the bullet and got a new car. He made the process so painless and I am very happy. I would definitely recommend him to my family and friends. Thank you! Jen More

First off, this dealership has now become my favorite!!! My salesperson, Eder Nava, and Andy, his boss, made my dream come true for me to have my C250. Eder responded to each and every one of my communicati My salesperson, Eder Nava, and Andy, his boss, made my dream come true for me to have my C250. Eder responded to each and every one of my communications and he was an absolute delight in all aspects of the word to work with. Just very simply, he is THE BEST!!! I had a fabulous entire experience at Mercedes-Benz of Oxnard and will be referring all my friends and family members over there. They made buying my car with ease and took the time with me to put the biggest smile on my face possible. Ty Woods in finance, all I can say is he REALLY knows his stuff!!! He made the process very easy. Andy, Eder's boss, was so gracious and patient and made everything work. I got such an education that you can never put a price on. These are my new friends who really took care of me. THANK YOU GUYS!!!!!!! YOU ARE THE BEST, FIRST RATE IN EXCELLENCE, CUSTOMER SERVICE, AND EVERYTHING ELSE THAT GOES WITH IT!!!!!!!!!!!!!!! More

I purchased my car from MB of Oxnard for one reason, the customer service and staff were far superior to the two other MB dealers I visited. To say this was the best buying experience I've ever had, is an u customer service and staff were far superior to the two other MB dealers I visited. To say this was the best buying experience I've ever had, is an understatement. I had researched MB CPO cars for several weeks. I began my search at two local dealers, one in Newport and one in Anaheim Hills. Both were disappointing. The sales staff at these locations didn't seem interested in asking about my specific needs, but were more interested in showcasing their dealership or specials. I felt this search was becoming a waste of time. That all changed with MB of Oxnard. I was treated like royalty from the minute the receptionist answered the phone. Both Monie Jensen and Bill McClendon went out of their way to make this the easiest transaction ever. This is my first Mercedes and based on my buying experience, it will certainly not be my last. I would recommend MB of Oxnard to anyone without hesitation. More

Second purchase from mb Oxnard. bought new in 09 and was happy with service assisting me with a warranty repair. bought a pre owned mb in Septemberand was very pleased with the purchasing process as i was happy with service assisting me with a warranty repair. bought a pre owned mb in Septemberand was very pleased with the purchasing process as i was before. After taking the car home i did note SEVERAL issues from an alignment issue, damage to the front spoiler that should have been repaired prior to the car being placed on the lot and a recall that had not been completed. there were a few other small issues that are to be expected with a used car. i bought the car with no warranty and they are taking care og the recall and alignment but being a mbz at an mbz dealer i expected some of these small issues to have been taken care of. either way i am pleased overall and i didnt inspect the vehicle as thoroughly as i should but for the price and being at an mb dealer i didnt think id really have to inspect it so thoroughly. Would still highly reccomend dealership just as with any used car, check it out carefully. If they coulf do a cheap re spray of the front lower spoiler i would be absolutely satisfied and think that would show above and beyond customer service. But again, i should have inspected the.car more carefully. Will definetly return for my automotove needs! Mr.Fischer was an absolute no pressure professional salesman, and Mr.Woods worked magic in finance also showing the utmost in taking.care of the customer. Mb oxnard has definetly earned my business!!! More