Mercedes-Benz of Owings Mills - Service Center

I like the responsive and “can do” attitude of everyone with whom I interact, terrific at communicating issues, loaner and car wash a plus, and my service advisor, Murphy, is always available for advice an with whom I interact, terrific at communicating issues, loaner and car wash a plus, and my service advisor, Murphy, is always available for advice and assistance. More

Excellent service!Dennis Epps (Sales), Murphy Tederick (Service), and Daniel Klien (Service) have provided excellent customer care and service. They have all worked expediently to resolve my services. T (Service), and Daniel Klien (Service) have provided excellent customer care and service. They have all worked expediently to resolve my services. They treated me extremely well! More

Great experience - everything was handled as discussed, good communication and estimated completion time was met. I highly recommend Murphy and the Owings Mills Mercedes service team. good communication and estimated completion time was met. I highly recommend Murphy and the Owings Mills Mercedes service team. More

I’ve always had excellent service at Mercedes Benz of Owings Mills. Kyle is always professional and takes care of my vehicle needs. Very professional. Owings Mills. Kyle is always professional and takes care of my vehicle needs. Very professional. More

Kyle always delivers first class customer service and is very knowledgeable of the industry. He's honest, professional and prompt. Will continue to use services, just as I have been for the past 6 years. Fi very knowledgeable of the industry. He's honest, professional and prompt. Will continue to use services, just as I have been for the past 6 years. Five star rating across the board!! More

Excellent service, very helpful . I can’t think of twenty five words except I wish the dealership was closer to my home. I will be back for additional work. five words except I wish the dealership was closer to my home. I will be back for additional work. More

I got timely updates from Murphy, which made the process smooth being a new customer at this location. I was in and out the dealership in record time. smooth being a new customer at this location. I was in and out the dealership in record time. More

One word AMAZING. Murphy is the best at his job! I have never come across a service advisor like him and trust me I’ve had plenty. He’s kind understanding friendly easy to talk to and as a woman he helped never come across a service advisor like him and trust me I’ve had plenty. He’s kind understanding friendly easy to talk to and as a woman he helped me to understand what was going on with my vehicle without being pushy. He has gained a forever customer from me and all my friends and familu members! More

Great customer service. They are very helpful and welcoming. I’ve never experience better customer service than at Mercedes Benz of Owings mills. I bought the car that I love and I’m happy I did so h welcoming. I’ve never experience better customer service than at Mercedes Benz of Owings mills. I bought the car that I love and I’m happy I did so here! More

Good express always. Service Technician are always excellent! Receptionist greets with smile and always helpful! Wait time is minimum! I love R and H of Owing Mills! excellent! Receptionist greets with smile and always helpful! Wait time is minimum! I love R and H of Owing Mills! More