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Mercedes-Benz of Owings Mills - Service Center

Owings Mills, MD

4.8
244 Reviews
Call Service Center (855) 975-7760

244 Reviews of Mercedes-Benz of Owings Mills - Service Center

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December 14, 2021

Service Advisor Murphy Tedrick consistently helped me to fix the turbos on my car and was able to process the documents as fast as he possibly can. More

by Zhengrong Fei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2021 -

Mercedes-Benz of Owings Mills responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

November 26, 2021

Always good service at this dealership. Murphy Tederick is an outstanding Service Advisor - great work! More

by Keith.sherman66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2021 -

Mercedes-Benz of Owings Mills responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We're happy we could help. Our team is available should you require any extra help. Have a great day!

November 17, 2021

I have had my S430 serviced at Mercedes Benz of Owings Mills for the last 18 years and it still runs like new. Great service and great people. More

by lsmith6297
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 13, 2021

Excellent service and attention to detail. Murphy was an awesome service expert- friendly and knowledgeable. More

by NJ2MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 10, 2021

Dan gets it right every time. There’s not one time he hasn’t looked out for me and made sure I not only had prompt service but adequate transportation to and from. More

by AkeemP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 27, 2021

Murphy was very professional and the customer service was on point. Another great visit for service! More

by KBynum
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thank you so much for choosing Mercedes-Benz of Owings Mills as your first choice for service!

October 27, 2021

Dennis Epps & Murphy Tedrick were very attentive and took care of my car in the service department. Great customer service! More

by Teri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2021 -

Mercedes-Benz of Owings Mills responded

Hi Teri, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 26, 2021

Murphy Tederick is by far the best service advisor I’ve ever worked with. MB Owings Mills is tops More

by mike_d1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

October 13, 2021

Murphy and Patricia were excellent! Made me feel at ease all throughout the whole process from start to finish. More

by dmj958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Doelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Richardson
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Oct 18, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, thank you for your support! We're happy we could help. We are always more than happy to assist you if anything else comes up. Take care!

September 30, 2021

Dennis IS 1st class!! I have always had a great experience with him! He has a customer and friend for life. More

by JB
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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