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Mercedes-Benz of Owings Mills - Service Center

Owings Mills, MD

4.8
244 Reviews

244 Reviews of Mercedes-Benz of Owings Mills - Service Center

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March 08, 2021

Murphy was professional and efficient. He kept me informed about the issues with my vehicle in a timely manner. He was a pleasure to work with. More

by Brooklyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Mercedes-Benz of Owings Mills responded

Hi Brooklyn, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you for choosing Mercedes-Benz of Owings Mills! Have a nice day!

February 12, 2021

R&H Mercedes provides excellent customer service. I have had all my Mercedes serviced at this dealership. Patricia’s GREAT service advisor. Benz Expert! Clean & excellent waiting area. More

by PDBenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Doelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels.

February 10, 2021

Service Advisor Murphy Tederick at Mercedes-Benz Owings Mills went above and beyond to problem-solve an unfortunate matter. Outstanding effort and service! L. Hamilton More

by lynnae.hamilton
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope you continue to choose us for all your automotive needs! Take care!

February 03, 2021

Dealership is clean and service adviser no was knowledgeable and polite. Got me in and out in a timely manner. Definitely would recommend dealership to my friends and coworkers More

by Valjacobs1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Morse
Feb 08, 2021 -

Mercedes-Benz of Owings Mills responded

Thank you so much for your positive comments about Mercedes-Benz of Owings Mills! If you have any further questions, please give us a call. We're always happy to help!

January 29, 2021

Service was great from beginning to end Murphy was very professional and efficient with helping me in making the right decision for the repair on the car More

by Butterfly$110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 18, 2021

Lori and Kyle are allways there, professional experienced . They know their business are courteous friendly and doing a great job Both including the shop are great! More

by Dieter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Ludwig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Delhamer, Kyle Harris
Jan 20, 2021 -

Mercedes-Benz of Owings Mills responded

Hi Dieter, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 16, 2021

Wonderful service...always reliable!Harry Levy is the Wonderful service...always reliable! Harry Levy is the best.. would highly recommend this Mercedes dealership They deliver your car back spotless More

by d.tomlinson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harry Levy
Jan 19, 2021 -

Mercedes-Benz of Owings Mills responded

Hi, thank you for your support! We're happy we could help. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 21, 2020

My service provider was excellent! He explained in advance what the issuer with the car. The car was repaired in a timely manner. While waiting, I enjoyed a comfortable environment. I highly recommend More

by Phyllis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Mercedes-Benz of Owings Mills responded

Phyllis, we are so happy to read such a great review about Mercedes-Benz of Owings Mills! Feel free to reach out to us if you need anything. Have a wonderful day.

November 24, 2020

I had a tire burst due to a pot hole and gotmy tired I had a tire burst due to a pot hole and got my tired towed to mercedes benz of owings mills to get it fixed as they had the replacement available No More

by Gauravsachetee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 16, 2020

Excellent customer service. Always on time. Scheduling is easy, received a loaner car, and talked with Dennis regarding GLC… Now I’m just waiting for a deal on that. Dennis is great More

by sueb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Mercedes-Benz of Owings Mills responded

Congratulations on your new vehicle! We hope you continue to choose us for all your automotive needs! Take care!

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