Mercedes-Benz of Owings Mills

Andy was pleasant to work it. He listened to my concerns and provided appropriate anwsers. When unable to answer, he reached out to others and got the answer as quickly as possible. Thanks again, Andy. and provided appropriate anwsers. When unable to answer, he reached out to others and got the answer as quickly as possible. Thanks again, Andy. More

Murphy was professional and efficient. He kept me informed about the issues with my vehicle in a timely manner. He was a pleasure to work with. informed about the issues with my vehicle in a timely manner. He was a pleasure to work with. More

He was able to provide detailed descriptions in Korean, He was able to provide detailed descriptions in Korean, which made the process so much faster. I want to recommend Andy to many Korean associates.. He was able to provide detailed descriptions in Korean, which made the process so much faster. I want to recommend Andy to many Korean associates.. More

Andy is a very pleasant person. Attentive , patient and very respectful. My wife and I was truly impressed with Andy. He gave us a great feeling about wanting to do doing business with Mercedes Benz Owing very respectful. My wife and I was truly impressed with Andy. He gave us a great feeling about wanting to do doing business with Mercedes Benz Owings mills. More

Andi was outstanding.... professional, detailed and very hard working. I really appreciated his soft sell and how honest and transparent he was. I will be back for sure! hard working. I really appreciated his soft sell and how honest and transparent he was. I will be back for sure! More

Elliott was the best automobile Sales Representative I have dealt with in my lifetime. And, I have purchased more than 10 vehicles to-date. He is extremely professional, provides excellent customer serv have dealt with in my lifetime. And, I have purchased more than 10 vehicles to-date. He is extremely professional, provides excellent customer service, very knowledgeable with vehicles and more, no pressure, I felt very comfortable and respected his opinion. A buyer learns a great deal of information in regards to vehicles. I certainly did. I'm more educated now about vehicles than before I met Elliott. Gained additional knowledge about extended warranties, too. Elliott is the BEST! I will be back and will ask for Elliott. Thank You, Elliott. - Ms. Melton More

Lucy Yu has been the best sales person I’ve ever worked with. She made the experienced very smooth, she explain everything that needed to be done in a way that was easy to understand. with. She made the experienced very smooth, she explain everything that needed to be done in a way that was easy to understand. More

Elliott was very patient, professional, and informative throughout the process. Zero pressure while attempting to make a decision between models. Even while test driving the same car twice. The entire tea throughout the process. Zero pressure while attempting to make a decision between models. Even while test driving the same car twice. The entire team went above and beyond to make sure that we left happy. Even to the last 15 minutes when Miss Phaeng sat in the car with me and showed me how to use all the new technology before I drove home. While working with Garen, we did not feel pressured to add anything on, however he was very informative about the benefits of everything offered. We did add the prepaid maintenance and ceramic coating. We drove 2.5 hours from Delaware to your dealership because you had the best selection. After the service that we received, we would not hesitate to return for our next AMG. More

Lucy is an amazing and professional saleswoman! She was accommodating, kind, funny, and very knowledgeable. I told her a thousand times this was the best car buying experience I’ve ever had, and I genuinel accommodating, kind, funny, and very knowledgeable. I told her a thousand times this was the best car buying experience I’ve ever had, and I genuinely mean it. Thanks for making the process so comfortable! More

They was amazing. I ordered customed car, they called to inform me update. Mr. Ji explained very kindly to me whenever i ask questions. It was great experience to buy the car inform me update. Mr. Ji explained very kindly to me whenever i ask questions. It was great experience to buy the car More