Mercedes-Benz of Owings Mills

Andy had the most amazing customer service, he worked with me to make sure I got the best deal and the best service. He knew his job and went extra miles. Thank you Andy, we need more people like you. Yo with me to make sure I got the best deal and the best service. He knew his job and went extra miles. Thank you Andy, we need more people like you. You’re awesome! See you next time! More

Exceptional customer service!! Very punctual!! Was extremely helpful with the entire purchase process from selection, to finish. I would definitely recommend him to anyone looking to purchase a new Me extremely helpful with the entire purchase process from selection, to finish. I would definitely recommend him to anyone looking to purchase a new Mercedes Benz More

My experience at Mercedes Benz of Owings Mills was great. Big thanks to my salesman Elliott Bourne who always make purchasing a car a BREEZE! Very professional, polite and listen to my needs. I will send any Big thanks to my salesman Elliott Bourne who always make purchasing a car a BREEZE! Very professional, polite and listen to my needs. I will send anyone I know to this dealership and I’ll tell them to ask for Elliot. More

A good friendly associate that made himself available whenever I needed help. Went out of his way to make sure that my car was what I wanted and in my price range. whenever I needed help. Went out of his way to make sure that my car was what I wanted and in my price range. More

I absolutely admire Mr. Elliotts geniune personality accompanied by honesty, complete compassion, attention, knowledge and customer service. Before I made the decision to purchase a vehicle weeks prior accompanied by honesty, complete compassion, attention, knowledge and customer service. Before I made the decision to purchase a vehicle weeks prior he took over an hour of his time to familize me with the line of Mercedes as well as the options inside. When I had an issue he stayed beside me with Mr. Brett whom had the same ambition. I appreciate these two entirely as my experience was downed but they definitely stayed beside me to get it fixed. I can NOT STOP THANKING MR. BRETT for his honesty when another individual wasnt so honest. You guys are very valuable to this dealership More

It was a pleasure dealing with Andy. He was very professional and accommodating. It was an excellent car purchasing experience. Andy was great and I would totally return to buy another car from him. professional and accommodating. It was an excellent car purchasing experience. Andy was great and I would totally return to buy another car from him. More

I had a wonderful experience purchasing a used vehicle I had a wonderful experience purchasing a used vehicle at Mercedes-Benz of Owings Mills. The process was stress free and pleasant. Lucy was very thor I had a wonderful experience purchasing a used vehicle at Mercedes-Benz of Owings Mills. The process was stress free and pleasant. Lucy was very thorough and knowledgeable. She was able to put me in a vehicle that suited my needs. Her conversations did not feel "forced" it felt like I was speaking with a friend. Lucy is amazingly awesome! More

Andy was lovely. He was friendly and made me feel comfortable with the whole process. I would recommend him to anyone interested in purchasing a new car. comfortable with the whole process. I would recommend him to anyone interested in purchasing a new car. More

I highly recommend this dealer and, in particular, Theo Vamos. Theo was extremely helpful throughout the entire process - from ordering our car with the options that we liked to ensuring that we were happy Vamos. Theo was extremely helpful throughout the entire process - from ordering our car with the options that we liked to ensuring that we were happy with our purchase at the end. Theo did an excellent job of keeping me consistently updated. He took the time to understand what I needed and did not pressure me at any time. He is very knowledgeable but is able to provide the right level of detail at the right time. Theo is also very patient, caring and calm and transmitted a lot of confidence. I could have purchased my vehicle at a different dealer closer to where I live, but am very glad that I had a chance to go through the process with Theo. We also had a chance to meet with the dealer's financing team and they were efficient and courteous. Overall, a great experience. More