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Mercedes-Benz of Owings Mills

Owings Mills, MD

5.0
2,387 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9727 Reisterstown Rd

Owings Mills, MD

21117

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Showing 2,387 reviews

April 16, 2022

Andy jr is the best sales Representative you can ever have, he did a good follow up on customer and he is very patient with people please if you are doing salary raise he should be number one am going to More

by Funkyban
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phaeng Taweepuntsant
Apr 18, 2022 -

Mercedes-Benz of Owings Mills responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 16, 2022

Very nice dealership! Everyone was very friendly and courteous as well as patient and thorough in explanation of car and process. Our salesman Elliott was very nice, effic More

by Starroe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Bourne III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts dept folks were great as well, Fran M King, Phaeng Taweepuntsant
Apr 18, 2022 -

Mercedes-Benz of Owings Mills responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 16, 2022

The customer service was amazing. Elliot did an amazing job. He was very knowledgeable about the vehicle. I didn’t feel any pressure to purchase. I will be recommending everyone to th More

by crystal.west
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Bourne III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran King, Phaeng Taweepuntsant
Apr 18, 2022 -

Mercedes-Benz of Owings Mills responded

Hello Crystal, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 14, 2022

Thank you Andy Ji. Very nice and knowledgeable and was able to find me my new GLC300 in one day. Excellent work ethic, provides immediate updates and follow-ups. More

by shuguam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Mercedes-Benz of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 13, 2022

Recently purchased a Cadillac CT6 from Sanjay. He was accommodating, friendly, and knowledgeable about the vehicle and buying process. His professionalism and interpersonal interactions made the More

by mikeh8353
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sanjay Fitzgerald
Apr 16, 2022 -

Mercedes-Benz of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to Sanjay here at Mercedes-Benz of Owings Mills! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 09, 2022

The people at this dealership are very nice. I wish they had more privacy when discussing things. More

by Sherresepot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahaman Kolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Mercedes-Benz of Owings Mills responded

Sherresepot, thank you so much for taking the time to provide us with a review. We value the privacy of each our customers and take your concerns seriously. Your feedback will be used to help ensure that we provide a comfortable environment for our customers whenever private discussions may be warranted. If we can be of any further assistance, please feel free to reach out to our General Manager, Brett Fader, at 410-559-5512 or brettfader@mileone.com

April 07, 2022

Andy was great! He was kind, worked with us to find the right car for my needs. Will be back again! More

by Coachripley2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahaman Kolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

March 31, 2022

I'm happy with my service they very nice. I'm recommending come to that dealership. More

by Anhtuannguyen410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Mercedes-Benz of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

March 29, 2022

Andy was , Knowledgeable, patient, not pushy and aware of his customers needs and likes. I’m definitely buying a car from Owings Mills Merc Benz in the future More

by Whiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Mercedes-Benz of Owings Mills responded

Hi, congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 28, 2022

THANK YOU FOR MAKING MY AUTO PURCHASE EXPERIENCE Awesome ! Andy , you help me to make this journey smooth & get me better deal out there any Mercedes Benz dealer could offer during vehicle shortage era . More

by Krish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran M King, Phaeng Taweepuntsant
Mar 30, 2022 -

Mercedes-Benz of Owings Mills responded

Hi Krish, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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