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Mercedes-Benz of Owings Mills

Owings Mills, MD

5.0
2,385 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9727 Reisterstown Rd

Owings Mills, MD

21117

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Showing 2,385 reviews

June 17, 2022

Dylan is always available when needed. He's proficient and honest about everything when it comes to the vehicles. He also researches anything you need. Thanks for your great customer servi More

by Benzlife
Recommend Dealer
Yes
Employees Worked With
Dylan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Mercedes-Benz of Owings Mills responded

Thank you for taking the time to provide feedback regarding your excellent experience with Dylan Jones. We are glad that Dylan has been able to consistently provide you with a high level of customer service. Should you have any additional matters you need to discuss regarding your experience at Mercedes-Benz of Owings Mills, please reach out to our General Manager, Brett Fader, via email at brettfader@mileone.com or by phone at 410-559-5512.

June 16, 2022

Everyone was kind and professional. We have felt with them in the past and wouldn’t hesitate to deal with them in the future. Kyle was exceptional to work with. More

by aellmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Weiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Mercedes-Benz of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 31, 2022

Reza Ghane is professional who makes it his business to take care of the customers. He hurried up all transections as I was travelling and latterly ran to process documents. It was a please to have a sales More

by sajidman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Ghane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran M King
Jun 02, 2022 -

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 31, 2022

Words can not explain the wealth of knowledge Reza shared with me as it relates to purchasing this vehicle. He was excited to walk me through every aspect of this purchase to ensure I knew what I was getti More

by ateshawoods814
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Ghane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Mercedes-Benz of Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 31, 2022

It was our lucky day when we met Mr. Ghane. Reza is extremely knowledgeable and professional. He has always been courteous, helpful, and patient the many times I have requested help. More

by anne050
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Ghane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Mercedes-Benz of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Owings Mills! Thanks again for the recommendation, and have an amazing day!

May 28, 2022

Andy was great. He was kind, worked with us to find the right car for my family needs. I will be back again. Thank you so much. More

by mcho1791
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022 -

mcho1791 responded

Thank you

May 29, 2022 -

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 28, 2022

Very professional and helpful in purchasing a vehicle from here didn’t have to wait too long for finalizing and finishing paperwork More

by Jwhikim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2022 -

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

May 27, 2022

As a woman who came in to buy a car I felt very comfortable and did not feel haggle to buy a car. Thank you Andy! A million stars to your excellent car service. Thank you for your support More

by robersonc2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022 -

Mercedes-Benz of Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 25, 2022

The service was great! It’s always a pleasure doing business with Robb, Dylan, Brett and Fran. Just like family! More

by llyles_2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahaman Kolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran M King, Brett Fader, Phaeng Taweepuntsant
May 26, 2022 -

Mercedes-Benz of Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 21, 2022

Andy helped me with selling my GLE350, and it was a great experience with him. I will recommend my friends! More

by liuting.han312
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Thanks for the recommendation, and have an amazing day!

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