Mercedes-Benz of Owings Mills

George was really on his game, pleasing his Customer and making his Company proud. I was really impressed with the way he handled my concerns about purchasing a car that was not a Mercedes Benz. Now you can making his Company proud. I was really impressed with the way he handled my concerns about purchasing a car that was not a Mercedes Benz. Now you can put my friend in a new 2010 E-Class Benz.You are the Man. More

One of the best experience so far within baltimore car dealership. Very knowledgeble and helping nature staff. Professional sales staff and exellent service department. Taking care of individual custom dealership. Very knowledgeble and helping nature staff. Professional sales staff and exellent service department. Taking care of individual customer through out there ownership of mercedez benz. More

I was impressed with Mr. Johnson's knowledge of the Mercedes cars in general. He was very personable. I felt that I was in excellent hands with Mr. Johnson. I would definitely recommend him to any f Mercedes cars in general. He was very personable. I felt that I was in excellent hands with Mr. Johnson. I would definitely recommend him to any family member or friend that was interested in buying a Mercedes Benz. I am one extremely satisfied customer thanks to Goerge working on my behalf. More

I went out looking at cars and was undecided. Likisha came out on a very cold night to assist. She was courteous, kind, friendly, patient, professional and extremely knowledgeable of the Mercesdes-Benz. came out on a very cold night to assist. She was courteous, kind, friendly, patient, professional and extremely knowledgeable of the Mercesdes-Benz. I enjoyed my experience, and I am really enjoying my beautiful car. I don't know why I waited so long. I would most definitely recommend R & H to others. In addition, I came back to get another Mercedez refresher course because I know that I may have missed something in the initial explanations. Once again, LiKisha, the commsumate professional, was more than happy to assist. Each employee I encountered, effortlessly provided excellent customer service. Thanks! More

Likisha was very helpful. She was courteous and was determined to get me into my new vehicle. I would absolutely recommend anyone to her.She was persistent in in her efforts to get me the price that I determined to get me into my new vehicle. I would absolutely recommend anyone to her.She was persistent in in her efforts to get me the price that I could work with . I feel it is necessary for me to come back to R & H Motors because of her. More

I purchased a 2010 MB 300 SLK convertible in palladium silver. The experience was a very enjoyable one starting with Mac from internet sales, who helped me build the car, to Bill who handled the sale. B silver. The experience was a very enjoyable one starting with Mac from internet sales, who helped me build the car, to Bill who handled the sale. Both were knowledgeable and very professional. I love my car. More

I bought a 2009 ML 350 Mercedes Benz with 11 k miles on it but the Engine was bad and I brought it to R & H Services Department and it took eight days before I got the SUV back. After one month the same p it but the Engine was bad and I brought it to R & H Services Department and it took eight days before I got the SUV back. After one month the same problem occured and I brought the SUV back to the service department. Despite the fact I reported the problem with Mercedes Benz head office at NJ, nothing was done instead, I was taken for a ride because I don't have the means to sue Mercedes Benz and they were not ready to listern to my plight. As a result, I traded in this very lemon Ml350 SUV for a new one and because of that, I have now incured more expense than usual. But one bright spot of the entire episode is that the sales Agent Ms Likisha Pearmon Jones and Lori Brown gave me hope and inspiration and they turned my annonance to joy because of the wonderful way they treated me. They were very professional and knowlegeable. I thanks both of them for turning my sad day to joyful done. More

I had a great experience at R&H Mercedes. The service was great the people were very helpful and I had a great overall experience. The pricing was competitive although no one likes to spend money on car serv great the people were very helpful and I had a great overall experience. The pricing was competitive although no one likes to spend money on car service. Job well done R&H Mercedes. Thanks Heather Walk. You gave BMW service a run for their money. More

Sharon Smith contacted me via internet to ask if I was ready to replace my leased 2007 Mercedes from R&H with a new 2010 C300. I was ready, knew the price I was willing to pay and we made the deal. It was ready to replace my leased 2007 Mercedes from R&H with a new 2010 C300. I was ready, knew the price I was willing to pay and we made the deal. It was a SUPER deal! Steven Kil and the entire team at R&H went beyond the call of duty to find my Mars Red car with a light interior in Virginia, loaded it, detailed it and drove it to my home in Timonium. It was a great experience and they have a customer for life. Thank you Steven, you are the best. More

Likisha was very knowledgeable about the car I was intersted in. Although an E550 Coupe was not in inventory we test drove E350 and E550 sedans to allow me to experience the different engines. Altho intersted in. Although an E550 Coupe was not in inventory we test drove E350 and E550 sedans to allow me to experience the different engines. Although I couldn't take advantage, she even arranged for me to see another client's E350C. When I decided to order my E550C, Likisha was very knowledgeable about the options, showing them to me in other vehicles, and about the order process in general. On the day I took delivery, she spent at least 1 hour going over everything with me. Lori, the business manager, was also great and got me a better deal on the extended warrenty. In the 2 weeks I have had the car I've been back for some minor issues and everyone has been very helpful and focused on making sure I was informed and satisfied. More