Mercedes-Benz of Owings Mills

I purchased a vehicle from Cederic a few months ago and one of the things I am most impressed about is the service you receive after the sale. R&H does an excellent job with customer service Anytime I nee one of the things I am most impressed about is the service you receive after the sale. R&H does an excellent job with customer service Anytime I need any services for S class Cederic will pick up my car and deliver me a loaner. That is important to me! More

As a company owner, Mr. Lee has been very informative and helpful. He has given our company a successful look with the new vehicle representing it as classy. He made the experience of buying a luxury car ver helpful. He has given our company a successful look with the new vehicle representing it as classy. He made the experience of buying a luxury car very reasonable in pricing and simple rather than complicated. We will definitely do business again as we expand our company. Thanks Cederic. More

Working with Cederic Lee was a great experience. Luxury cars are a necessity and he made the experience easy. Each time coming back I didn't dread it at all. It was like going to see a family member. I lik cars are a necessity and he made the experience easy. Each time coming back I didn't dread it at all. It was like going to see a family member. I like the professionalism and the go getting attitude to service the customer. THANKS More

Cederic Lee was very helpful and knowledgable. I was just going to look and his expertise and personality convinced me to buy. I recommend your dealership take great care of Mr. Lee. He is an asset to y just going to look and his expertise and personality convinced me to buy. I recommend your dealership take great care of Mr. Lee. He is an asset to your company. I would definitely recommend family and friends to your dealership. More

Our first experience with MB was super. Prior to the purchase of our GL550 and S550, we had been BMW "people." Not only are our vehicles of top quality, the service and attention we received by Mr. Kil purchase of our GL550 and S550, we had been BMW "people." Not only are our vehicles of top quality, the service and attention we received by Mr. Kil (sales), Ms. Smith (internet sales), and Ms. Brown (finance) were top-notch. They walked us through a no-hassle process and patiently answered every single question we had. Sharon was so pleasant and knowledgeable. Steve went the extra mile EVERY time we needed something, from delivery, to service pick-up, to closing at our place of business in a neighboring state (PA). Steve was very kind to our small children, as well, through the process of taking delivery of 2 vehicles. His professionalism and attention to detail are qualities that help set him apart. Well done! More

Upon walking into the dealership after finding the a car on the internet it was a great feeling of acceptance. They treated me and my family with prestiage care. I felt like a king being served a bowl of on the internet it was a great feeling of acceptance. They treated me and my family with prestiage care. I felt like a king being served a bowl of fruit, finally recieving the service was awsome. I truly believe that I have finally found a group of sales reps. that I could trust and continue to use in the future The Mercedes- Benz group. Thanks, Ken Taylor More

Cederic was very helpful and knowledgable making my sales experience effortless. I was extremely happy with the swift timing as well. I thought the price negotiation process was going to be a hassle but turn experience effortless. I was extremely happy with the swift timing as well. I thought the price negotiation process was going to be a hassle but turned out to be no worry at all. He accomodated all my concerns before I could ask all the questions I had. Thanks. More

Michael was flexible with my schedule, and made it easy to set up an appointment. He helped me pick the right vehicle for my family's needs and was very accommodating to find the exact color/model that I to set up an appointment. He helped me pick the right vehicle for my family's needs and was very accommodating to find the exact color/model that I decided I wanted. He was very knowledgeable about my new car - by the time I left the lot I felt very comfortable using all of the special features of my car. More

As I had purchased my previous ML350 from Michael Bosenberg in 1007, and had a totally satisfactory experience, I returned to R & H and Michael for my new car. They did not disappoint! In fact Mich Bosenberg in 1007, and had a totally satisfactory experience, I returned to R & H and Michael for my new car. They did not disappoint! In fact Michael went that extra mile to assure my complete satisfaction in finding the car I wanted with every feature that I requested. Furthermore he worked with me on the price. I feel that I received the best car for the best price at the best dealership. When I had to change my pick up time, Michael arranged for Tom Kramer to handle the delivery. Tom took the time to thoroughly explain every feature on my new car. What a font of information he was! A pure 5 experience all around! We will be back to R & H! Lynn L. More

The reason for my ratings are, Lakieshia was very friendly, she made me and my family feel very comfortable.She was very knowledgable about her product.She explained everything to me so that I was a friendly, she made me and my family feel very comfortable.She was very knowledgable about her product.She explained everything to me so that I was able to understand the procedure.She had no problem showing me the different cars I was interested in seeing.I say pricing was OK, because, I wanted to keep my same payments, this is my second car,both with Lakieshia,but she explained to me why this was not so, and it made since,she made sure I was comfortable with my payments.Lakieshia was great, a great asset to R&H. More