Mercedes-Benz of Owings Mills

Michael Boesenberg is one of the best, if not THE best, Michael Boesenberg is one of the best, if not THE best, new car sales reps I have ever had the pleasure of meeting. He knows the product inside an Michael Boesenberg is one of the best, if not THE best, new car sales reps I have ever had the pleasure of meeting. He knows the product inside and out and takes great care to explain features,options and pricing clearly and concisely. He LISTENS to what the customer wants and makes sound recommendations to meet those wants. He is very patient with those of us who don't get it the first time around. Best of all, he is a good guy---friendly and sells his product without unwanted pressure. Any organization would be proud to have to have him on its team. More

Hello. Sharon has been a pleasure to deal with. Extremely friendly, personable, knowledgeable, and professional. Deal had a few bumps, Sharon smoothed them out quickly and made the experience great. If the c friendly, personable, knowledgeable, and professional. Deal had a few bumps, Sharon smoothed them out quickly and made the experience great. If the car is as great as she was, we'll be in heaven- Thank you- Valerie & Dean Ollar 2004 CL55 AMG More

Our experience at R&H Motors was absolutely wonderful! Michael was very pleasant and easy to work with. Most often when you walk into a dealership, it's not as much about you and what type of v wonderful! Michael was very pleasant and easy to work with. Most often when you walk into a dealership, it's not as much about you and what type of vehicle meets your needs, but more about the dealership making a sale. However, with Michael at R & H, the atmosphere was very welcoming and we felt he genuinely cared about our Mercedes experience. We are very happy with our new Mercedes ML350 and even happier that we chose R & H Motors as our dealer. Thanks Michael! More

Overall, I had a good experience. When I first arrived I was on the pre-owned lot for a long time before anyone acknowledged me. I actually went into the pre-owned office and asked if anyone was working th was on the pre-owned lot for a long time before anyone acknowledged me. I actually went into the pre-owned office and asked if anyone was working there. Perhaps I should have entered the showroom when I arrived, but that wasn't my interest. Once acknowledged, everyone was extremely helpful. More

Exellent experience with Likisha and Dylan. They worked with us on getting us a good deal on our car even if it means staying late beyond closing hours. My daughter loves the wi-fi. It has been my life lon with us on getting us a good deal on our car even if it means staying late beyond closing hours. My daughter loves the wi-fi. It has been my life long dream to own a luxury car and Kisha and Dylan made it possible for me, and for this I am very thankful to them. More

I went to R and H Mercedes looking to purchase a new Mercedes. I went to this dealership to try and do a deal with George Johnson, whom I met before and was friendly, funny and honest. He, management an Mercedes. I went to this dealership to try and do a deal with George Johnson, whom I met before and was friendly, funny and honest. He, management and Lori Brown in the Finance Department put a great deal together for me, given I had significant negative equity in the car that I was looking to trade in. I will not buy another car from another dealership after the respect, honesty and overall fun experience I enjoyed while working with R and H Mercedes. Please see George Johnson and make sure Lori Brown goes over your sales contract; you will not be disappointed and you will actually feel good about what you purchased. Thanks George, Lori and the entire team at R and H Mercedes! Sincerely, One happy customer More

I bought my 1st Merecedes thanks to Likisha. Likisha hung in there with me through the ups and downs, she extremely professional and very knowledgeable. She went out her way to make sure I got everything I w in there with me through the ups and downs, she extremely professional and very knowledgeable. She went out her way to make sure I got everything I wanted. She took the time to explain all the features and funcution and answer all my question and concerns. She also was very accommodating. Likisha and Lori Brown will be the reason I will return in the furture. Im telling all my friends...Thanks for everything Likisha and R&H Motors More

Derek Bodo is an execeptional service advisor. His professional approach, extensive knowledge of vehicle issues and smooth and respectful approach to providing solutions to a customers problems is top professional approach, extensive knowledge of vehicle issues and smooth and respectful approach to providing solutions to a customers problems is tops in my book. If only more dealerships had person's like Derek that put the customer first and not money first, most customers would then not mind paying for legitimate work that must be completed to keep the vehicle running safely and effeciently. Thank you Derek again for outstanding Service!! John More

I was very happy with Michael. He was extremely professional and very direct! My entire experience was made easy because of him. I have already told several friends to check for a new Benz with him professional and very direct! My entire experience was made easy because of him. I have already told several friends to check for a new Benz with him! With that being said...I was a little taken back by the finance manager. Lori Brown was friendly with us but not with Michael. She seemed irritated because he wrote something in the wrong place. It was uncomfortable for my husband and myself...I'm sure for Michael! I own my own business and would not be very happy if someone treated another co-worker like that...especially in front of a client! Very unprofessional! I will return to this dealership because of Michael! More

As soon as my daughter and I walked into the dealership As soon as my daughter and I walked into the dealership we were greeted by George Johnson. I had gone into dealerships before and walked around for t As soon as my daughter and I walked into the dealership we were greeted by George Johnson. I had gone into dealerships before and walked around for ten minutes waiting for someone to help me. George was very pleasant and had alot of knowledge about the cars. He did not try to pressure me in any way. I had been looking at other vehicles, but I decided that day that he was the person I would buy a car from. Every time I went in after that, he was very helpful and patient. More