Mercedes-Benz of Owings Mills

i just bought S550,2008 with castmere on 5/24/2011 .Michael G Boesenger is my sale man.he's very nice gentlement,very helpfull.The service department or financial department are very nice and friendly .Michael G Boesenger is my sale man.he's very nice gentlement,very helpfull.The service department or financial department are very nice and friendly,also.i'm very happy with my car,now.i'll strongly recommend my friends to him to buy a car. More

Michael was very professional and kind. He made sure everything was right and I am very happy with my new mercedes! The dealership was very clean and I loved that there where many vehicles in their sho everything was right and I am very happy with my new mercedes! The dealership was very clean and I loved that there where many vehicles in their showroom so we can see the different colors and options! More

I have owned MB vehicles since the 1980's and have dealt with several MB dealerships and I can honestly say that R&H is the best. From the helpfulness of the sales person to the greeting and service I rece with several MB dealerships and I can honestly say that R&H is the best. From the helpfulness of the sales person to the greeting and service I received upon my arrival to accept the vehicle simply exceeded my expectations. More

Mrs. Jones was extremely fast and efficient with the delivery of my new 2011 Mercedes Benz. I advised Mrs. Jones of my desired particulars for my new vehicle and she delivered just that.Mrs. Jones promp delivery of my new 2011 Mercedes Benz. I advised Mrs. Jones of my desired particulars for my new vehicle and she delivered just that.Mrs. Jones prompt services and professionalism was definately appreciated. She took the time to identify each feature in my packet deal, and even set up certain personal capablities within the car itself. I am highly satisfied with the quality service I received.Recommendations to family and friends will be routed to Mrs. Jones in the future to those interested in financing/ leasing a Mercedes Benz. Likisha Pearmon-Jones, THANKS AGAIN for truly displaying the qualities of a Master Certifies Sales Representative!! Sincerly,Ursula, D. Parker, MHS More

I just bought my first Mercedes from R&H Motors. My salesperson, Mr. Johnson was fantastic. He was patient, listened to what I thought I wanted and showed me several cars. He was very professional & salesperson, Mr. Johnson was fantastic. He was patient, listened to what I thought I wanted and showed me several cars. He was very professional & knowledgeable about the products and features of the vehicles. He assured me that he would see that everything was taken care of, which he did. I did not plan to buy on that day I was only looking; but without any pressure from Mr. Johnson I ended up buying a car that I fell in love with. What impressed me most was that although I was not looking stylish, actually, I was looking 5 out of 10; Mr. Johnson treated me respectfully and courteously. Overall, my car buying experience was outstanding. I met the management and other staff at R&H and found them to be courteous and helpful. I highly recommend seeing George Johnson at R&H Motors, if you are looking to buy a new or pre-owned Mercedes Benz. He will treat you well even if you are a lady not looking stylish. More

LIKISHA IS A GREAT PERSON/SALESWOMAN. R&H SHOULD BE PROUD TO HAVE HER ON THERE STAFF. I HAD A DIFFCULT DEAL. I HAD GIVING UP. WITH GREAT DETERMINATION MS. JONES MADE THE DEAL COMPLETE. I HAVE THE CAR PROUD TO HAVE HER ON THERE STAFF. I HAD A DIFFCULT DEAL. I HAD GIVING UP. WITH GREAT DETERMINATION MS. JONES MADE THE DEAL COMPLETE. I HAVE THE CAR I WAS LOOKING FOR , ALONG WITH A GREAT DEAL! THANKS LIKISHA . I WILL SEE HER FOR MY NEXT PURCHASE More

The only negative experience that I experienced is when I called an left a message around 10:00 AM on May 10th for one of the sales managers (Cedric was not going to be in until 3:00) regarding the spare tir called an left a message around 10:00 AM on May 10th for one of the sales managers (Cedric was not going to be in until 3:00) regarding the spare tire and I did not receive a callback by 7:00 PM so I called back again. On my second call I did get to speak with a sales manager (don't know if it was the same manager) and he answered my question immediately. Because of this, I lowered my customer sevice rating. More

THE SERVICE WAS GREAT AND SO WAS THE SALES PERSON. I WILL TELL ALL OF MY FRIENDS ABOUT THE EXPERIENCE AND MAYBE THEY WILL PURCHASE A CAR. R&H IS THE ONLY PLACE THAT I WILL GET A CAR FROM. THEY ARE A REAL CL TELL ALL OF MY FRIENDS ABOUT THE EXPERIENCE AND MAYBE THEY WILL PURCHASE A CAR. R&H IS THE ONLY PLACE THAT I WILL GET A CAR FROM. THEY ARE A REAL CLASS ACT. I LOVE THE CAR, IT IS AS IF IT WERE BUILT FO ME. More

We went into R&H Mercedes looking for a car for my fiance, and I ended up with a 2011 C300. I'd purchased a car from Lakesha in 2009. Was thinking about trading in 2012. I was offered a deal that i co fiance, and I ended up with a 2011 C300. I'd purchased a car from Lakesha in 2009. Was thinking about trading in 2012. I was offered a deal that i could not refuse on the new purchase. Lakeshia is a great salesperson. She's patient, fair, accommodating, and will work to get the best deal for you. All of the staff at R&H that assisted me through this process gets an A+. This is my second purchase at R&H, and I look forward to many more. Thank you all!!! More

Mr. Johnson was amazing! Extremely courteous, kind, and most of all PATIENT! He thought of things I had forgotten like Gap insurance among others. After the sale, I checked my deal with others, and none c most of all PATIENT! He thought of things I had forgotten like Gap insurance among others. After the sale, I checked my deal with others, and none could compare. When you come to R&H Motors, you must ask for George Johnson. (P.S. I also got a great deal on my trade-in.) More