Mercedes-Benz of Owings Mills

I purchased my 2007 Mercedes Benz, 350 4Matic from Likisha in Nov. 2006, and I was so pleased with the transaction. She was most knowledgeable about my car and was most professional in her presentatio Likisha in Nov. 2006, and I was so pleased with the transaction. She was most knowledgeable about my car and was most professional in her presentation of all of the particulars on this car. In fact, I met with her today because Sirius radio reprogrammed their channels and I didnot know how to reprogram my radio for the new channels. She was most gracious and patient with me, as she taught me how to operate those gadgets myself. In fact, I have been quite satisfied with R&H Motors and the service I've received from them. I live in Owings Mills, therefore, it is most convenient for me, and the service dept. personnel is very helpful,as well. I would purchase another car from this dealership, when the time comes. I have also been very pleased with my service rep., Andre'Goppy. He is always accessible when I have a need. More

Upon arriving at the dealership, we were greeted very warmly. It was clear that the salesman was not pushy, but was informative, knowledgeable, and although the dealership was busy that day, did not rus warmly. It was clear that the salesman was not pushy, but was informative, knowledgeable, and although the dealership was busy that day, did not rush me through the process. Josh took plenty of time to explain the car's features to me, even taking the time to set up the Bluetooth on my phone! Mac in the finance department was also awesome to deal with. I am recommending my parents buy their next car from Josh. This was my best car buying experience ever. More

Mrs. Pearman-Jones was an excellent salesperson. Her immediate contact with myself and my husband was great. Her knowledge of her product was wonderful. After discussing our need for a vehicle, our fi immediate contact with myself and my husband was great. Her knowledge of her product was wonderful. After discussing our need for a vehicle, our finances and our credit standing, she showed us the perfect car that matched our needs. The most important aspect of our deal was the time we spent in the office to the signing of the deal. No long lines, no endless waiting, no shady deals just plain good salesmanship. I will not hesitate to refer R&H Motors for a vehicle purchase and we will definitely recommend Mrs. Pearman-Jones as the Sales Contact. Thank you for this opportunity to express how pleased we are with our purchase and our salesperson. Patsy J. Hutchins More

Outstanding service. I am a repeat customer and will be staying with this dealership. I would recommend Sharon Smith, she is very helpful and kind. The overall service and atmosphere is great too. They hav staying with this dealership. I would recommend Sharon Smith, she is very helpful and kind. The overall service and atmosphere is great too. They have a wide variety of selections at very competitive prices. More

I can be extremely difficult to deal with as a customer. I am very fastidious and detail oriented. Josh Pomles was so friendly. He was not pressuring in his approach at all. Mac Clark took a lot of time I am very fastidious and detail oriented. Josh Pomles was so friendly. He was not pressuring in his approach at all. Mac Clark took a lot of time to explain all the terms to me so I could understand fully. Whenever there was any question of money differences due to lack of communication, the general manager (Rick) absorbed the monies in question. A better way to put it is the dealership gave me a great deal on price! More

I had a wonderful experience. Steven was very helpful and personable salesman. I would definitely purchase another vehicle from R & H Motor Cars. No matter how many times I called Steven he was pleasa and personable salesman. I would definitely purchase another vehicle from R & H Motor Cars. No matter how many times I called Steven he was pleasant in answering all of my questions. I almost appreciate the fact that he didn't have me sitting around the dealership long just waiting. The service I received from my salesman Steven and the manager Mac was awesome! More

JI went to test drive this vehicle with already thinking that I was not going to buy it. However, Josh, my salesperson, was very helpful and he did not give up trying to get the payment where I wanted and f that I was not going to buy it. However, Josh, my salesperson, was very helpful and he did not give up trying to get the payment where I wanted and felt comfortable with. I would recommend Josh to all my friends and coworkers, since I did not feel pressured at any time and I gained a great SUV! More

We had a great experience test driving cars with Kevin Roy. He was very friendly, curteous and professional the entire time even though we didn't end up purchasing a car from him yesterday. We drove a pr Roy. He was very friendly, curteous and professional the entire time even though we didn't end up purchasing a car from him yesterday. We drove a pre-owned Mercedes Benz ML and the E Class and we didn't feel any pressure to make a decision on the spot as we liked both vehicles and need more time to make a decision. More

Steve Kil, sales representative, and Sam Master, manager, accommodated my car buying needs with an unsurpassed level of competence. All of my needs were met with regard to pricing, financing, condition of t accommodated my car buying needs with an unsurpassed level of competence. All of my needs were met with regard to pricing, financing, condition of the vehicle and expediency of delivery. The features of the car were thoroughly explained at the time of delivery as well as the automatic pre set options. More

Mrs. Likisha Jones was the professional that you need to meet before making a major financial transaction. My wife, Patsy and I had been looking for a vehicle and Mrs. jones was right there to meet our driv meet before making a major financial transaction. My wife, Patsy and I had been looking for a vehicle and Mrs. jones was right there to meet our driving needs. Your dealership is blessed to have a person like her on the staff! More