Mercedes-Benz of Owings Mills

I recently purchased a car from Andy for the third time, and I must say that the experience was made all the more enjoyable by the amazing Andy who assisted me throughout the process. From the moment time, and I must say that the experience was made all the more enjoyable by the amazing Andy who assisted me throughout the process. From the moment I stepped into the dealership, he was friendly, helpful, and knowledgeable, making me feel welcome and at ease. Throughout the process, he patiently answered all of my questions, provided valuable insights and guidance, and helped me find the perfect car to meet my needs and budget. his expertise and professionalism were truly exceptional, and I felt confident and reassured that I was making the right decision. Even after the sale was completed, he follow up with me to ensure that everything was running smoothly and that I was completely satisfied with my purchase. I cannot express how grateful I am for his outstanding service and commitment to excellence. In short, I would highly recommend this Andy to anyone who is looking to purchase a car. They are truly a credit to the dealership and an invaluable asset to the car sales industry. Thank you for making my car buying experience a truly enjoyable and memorable one! More

Amazing customer service I would recommend Murphy Tederick, to anyone who wants an EXCELLENT service advisor in Mercedes Benz of Owings Mills! Tederick, to anyone who wants an EXCELLENT service advisor in Mercedes Benz of Owings Mills! More

I chose this dealership because of my salesperson 👨‍💼 and the quick response that I got to service my vehicle with the service Department and the quick response that I got to service my vehicle with the service Department More

Andy was super helpful from start to finish. Definitely will recommend him to friends. He is so nice and was very courteous. Definitely will recommend him to friends. He is so nice and was very courteous. More

Always courteous, businesslike and efficient. Working with the service department is very easy,\. Have worked with Jay Woodson and have always found him to be very good at explaining what needs t Working with the service department is very easy,\. Have worked with Jay Woodson and have always found him to be very good at explaining what needs to be done and getting it done. More

Dylan Jones is an exemplary salesperson. He knows Mercedes + car deals. He answered all questions immediately + to our satisfaction. He did everything he said he would. Contact this veteran He knows Mercedes + car deals. He answered all questions immediately + to our satisfaction. He did everything he said he would. Contact this veteran for your next car. Fran King is a super knowledgable finance center representative. She was super efficient + courteous. She responds quickly to questions. More

Working with Oliver was a great experience! As a first time buyer, Oliver walked me through the process and helped me identify what car would best fit my needs! He was always available, very re As a first time buyer, Oliver walked me through the process and helped me identify what car would best fit my needs! He was always available, very responsive and professional. He made the experience fund and enjoyable, too! Work with Oliver to buy your next car!! More

Andy was great and a nice attitude. Had a good experience with him and no complaints. Had a good experience with him and no complaints. More

I give five stars for the service center here. The entire team in the service center are very friendly and professional and do excellent work. Murphy has been very helpful.l the last few times I The entire team in the service center are very friendly and professional and do excellent work. Murphy has been very helpful.l the last few times I have come here. I have not bought a car here, but I would have to give three stars for my experience when I was interested in looking at trading in my current car for a new one last year. They were just not very reasonable to deal with on the sales side. I made it very clear what I was not willing to do and I made it very clear what I was, and was not interested in and despite that, they wasted all of our time, thinking that they could convince me otherwise. By the time I realize that they really were not listening and that they were wasting my time we had already been there for almost 2 hours. More

This was my first time there and the service was was great . The Staff was very Courteous . great . The Staff was very Courteous . More