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Mercedes-Benz of Owings Mills
Owings Mills, MD
2,358 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday Closed
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,358 reviews
February 26, 2023
Lucy and the Sales Management team were absolutely amazing to work with! Could not ask for a better experience when purchasing my SUV! Highly recommend working with Lucy and the entire Mercedes Benz o amazing to work with! Could not ask for a better experience when purchasing my SUV! Highly recommend working with Lucy and the entire Mercedes Benz of Owings Mills team! More
by Ryan
February 24, 2023
Lucy Yun is very Professional and Knowledgeable. Ask for her as your sales person. She is great. The dealership is very Professional. I went to a BMW dealership in Alexandria, VA and they treated me Ask for her as your sales person. She is great. The dealership is very Professional. I went to a BMW dealership in Alexandria, VA and they treated me very Rude and Condescending. This is the dealership to go too if you look like me. I came in with a hoodie and was respected and treated like everyone else. Ask for Ms. Yun. More
by Jon8414
February 22, 2023
Mr. Dennis was an Awesome Salesman in i think i have a salesman for life. God Bless you Sir abd Thanks Again. salesman for life. God Bless you Sir abd Thanks Again. More
by Valerburt423
Employees Worked With
February 18, 2023
Darmon Was amazing and the whole entire team was of so much help and assistance. I was able to walk away with the car I wanted, and everyone was so friendly and helpful. Even with my busy toddler. Thee be much help and assistance. I was able to walk away with the car I wanted, and everyone was so friendly and helpful. Even with my busy toddler. Thee best car buying experience I ever had. I will be sending referrals for sure. -shameekah smith More
by Meek Moneyyy
February 18, 2023
Owning Mills dealership really takes care of their customers, they add a personal touch to their service. Mr.Elliot Bourne is top notch, he took really good care of me and my husband right down to eve customers, they add a personal touch to their service. Mr.Elliot Bourne is top notch, he took really good care of me and my husband right down to every detail. He was so knowledgeable and so professional. He took his time and explained how everything works from the car to the paperwork. He also made sure we were greeted and picked up at the airport by the sweetest employee Phaeng Taweepuntsant. Ms. King in the finance department really knew her job, very classy and very meticulous. Everyone should experience the Mercedes experience with all 3 of them! More
by Josef
February 16, 2023
Came in looking for a sweet new ride, Andy helped me in every way possible. Ensuring my visit was comfortable. Helped me buy my first car today, so shoutout to Andy ! every way possible. Ensuring my visit was comfortable. Helped me buy my first car today, so shoutout to Andy ! More
by jwhikim9
Employees Worked With
February 14, 2023
Lucy, was so warm and welcoming, her customer service was the best and I enjoyed my experience at the dealership and she even referred me to me good places to eat and go on my spa visits. I look forward was the best and I enjoyed my experience at the dealership and she even referred me to me good places to eat and go on my spa visits. I look forward to a great relationship with her and the MB Owings Mills More
by Shelly
Employees Worked With
February 13, 2023
Service advisor Murphy T it is always a pleasure dealing with him and addressing all my needs when it comes to my car. He is very efficient, knowledgeable, and gets me the service needed. with him and addressing all my needs when it comes to my car. He is very efficient, knowledgeable, and gets me the service needed. More
by tyese.marshall85
Employees Worked With
February 13, 2023
Lucy was a delight to work with! I contacted her 6 months ago about a vehicle but ending up changing my mind. Fast forward to 2 weeks ago, I contacted the dealer about a particular v I contacted her 6 months ago about a vehicle but ending up changing my mind. Fast forward to 2 weeks ago, I contacted the dealer about a particular vehicle and Lucy promptly followed-up. From the initial point of contact until the day I purchased a week later and even now, she has been pleasant, communicative and diligent in ensuring that I'm satisfied with everything. She made the process seamless and I look forward to working with her again in the future! More
by LWalker
February 11, 2023
Andy was great in many ways, easy to work with, very kind, and found the same deal that i was looking for within a short period of time. highly recommended! kind, and found the same deal that i was looking for within a short period of time. highly recommended! More
by Lee
