Mercedes-Benz of Owings Mills

The only negative experience that I experienced is when I called an left a message around 10:00 AM on May 10th for one of the sales managers (Cedric was not going to be in until 3:00) regarding the spare tir called an left a message around 10:00 AM on May 10th for one of the sales managers (Cedric was not going to be in until 3:00) regarding the spare tire and I did not receive a callback by 7:00 PM so I called back again. On my second call I did get to speak with a sales manager (don't know if it was the same manager) and he answered my question immediately. Because of this, I lowered my customer sevice rating. More

THE SERVICE WAS GREAT AND SO WAS THE SALES PERSON. I WILL TELL ALL OF MY FRIENDS ABOUT THE EXPERIENCE AND MAYBE THEY WILL PURCHASE A CAR. R&H IS THE ONLY PLACE THAT I WILL GET A CAR FROM. THEY ARE A REAL CL TELL ALL OF MY FRIENDS ABOUT THE EXPERIENCE AND MAYBE THEY WILL PURCHASE A CAR. R&H IS THE ONLY PLACE THAT I WILL GET A CAR FROM. THEY ARE A REAL CLASS ACT. I LOVE THE CAR, IT IS AS IF IT WERE BUILT FO ME. More

We went into R&H Mercedes looking for a car for my fiance, and I ended up with a 2011 C300. I'd purchased a car from Lakesha in 2009. Was thinking about trading in 2012. I was offered a deal that i co fiance, and I ended up with a 2011 C300. I'd purchased a car from Lakesha in 2009. Was thinking about trading in 2012. I was offered a deal that i could not refuse on the new purchase. Lakeshia is a great salesperson. She's patient, fair, accommodating, and will work to get the best deal for you. All of the staff at R&H that assisted me through this process gets an A+. This is my second purchase at R&H, and I look forward to many more. Thank you all!!! More

Mr. Johnson was amazing! Extremely courteous, kind, and most of all PATIENT! He thought of things I had forgotten like Gap insurance among others. After the sale, I checked my deal with others, and none c most of all PATIENT! He thought of things I had forgotten like Gap insurance among others. After the sale, I checked my deal with others, and none could compare. When you come to R&H Motors, you must ask for George Johnson. (P.S. I also got a great deal on my trade-in.) More

Another excellent experience the third time around. I have brought three MBs from R&H Motors. R&H Motors is about 90 miles from my home and I have two other MB dealers closer to my home, but R&H makes i have brought three MBs from R&H Motors. R&H Motors is about 90 miles from my home and I have two other MB dealers closer to my home, but R&H makes it worth my while to drive the distance every time. My salesperson, Lakisha Pearmon-Jones is the best! Lakisha is very professional & knowledgeable of the MB products/features. She works very hard at getting you the vehicle that you really want and getting you the best deal. She also takes the time to listen and very helpful in answering questions. I never felt pressured. She really goes above and beyond to satisfy her customers and get you what you want. Overall, my car buying experience was outstanding. Even the management and other staff at R&H was very courteous and helpful. I highly recommend Lakisha at R&H Motors, if you in the market for a new or used MB. More

Mrs. Jones was a very excellent and professional sales person. I feel that she went above and beyond her call of duty to make me a very satisfied customer. This the third car that I have bought from Mrs. person. I feel that she went above and beyond her call of duty to make me a very satisfied customer. This the third car that I have bought from Mrs. Jones. She was very knowledgeable with her information and details on the vehicles that I purchased from the dealership. More

My wife and I had a great experience purchasing our certified used M-Benz through R&H Motors. Our salesman Steven Kil was very helpful,knowledgeable and polite. We got the car we wanted for a reasonabl certified used M-Benz through R&H Motors. Our salesman Steven Kil was very helpful,knowledgeable and polite. We got the car we wanted for a reasonable price and I would recommend anyone to purchase there new or used car through R&H Motors. More

I just bought my car from R&H and I am overjoyed. As a young female, buying a car alone can be worrisom. I am happy to say that this was the best car buying experience I have ever had. Josh was my sal a young female, buying a car alone can be worrisom. I am happy to say that this was the best car buying experience I have ever had. Josh was my sales rep, and he was AWESOME. He is so friendly, patient and knowledgeable. I would send my entire family to him to buy their next vehile. I received a fair trade in amount and a very reasonable deal on my new car. I plan to return there for all of my vehile service, and for any future car purchases. More

I purchased my 2007 Mercedes Benz, 350 4Matic from Likisha in Nov. 2006, and I was so pleased with the transaction. She was most knowledgeable about my car and was most professional in her presentatio Likisha in Nov. 2006, and I was so pleased with the transaction. She was most knowledgeable about my car and was most professional in her presentation of all of the particulars on this car. In fact, I met with her today because Sirius radio reprogrammed their channels and I didnot know how to reprogram my radio for the new channels. She was most gracious and patient with me, as she taught me how to operate those gadgets myself. In fact, I have been quite satisfied with R&H Motors and the service I've received from them. I live in Owings Mills, therefore, it is most convenient for me, and the service dept. personnel is very helpful,as well. I would purchase another car from this dealership, when the time comes. I have also been very pleased with my service rep., Andre'Goppy. He is always accessible when I have a need. More

Upon arriving at the dealership, we were greeted very warmly. It was clear that the salesman was not pushy, but was informative, knowledgeable, and although the dealership was busy that day, did not rus warmly. It was clear that the salesman was not pushy, but was informative, knowledgeable, and although the dealership was busy that day, did not rush me through the process. Josh took plenty of time to explain the car's features to me, even taking the time to set up the Bluetooth on my phone! Mac in the finance department was also awesome to deal with. I am recommending my parents buy their next car from Josh. This was my best car buying experience ever. More