Mercedes-Benz of Owings Mills

Paul Pavlov is very friendly and felt comfortable. He gave me good pricing and told all facts about the car that i bought. Felt people here are frank enough to trust. gave me good pricing and told all facts about the car that i bought. Felt people here are frank enough to trust. More

Micheal was very professional from the moment I walked into the dealership. I had told him that I was in search of a new vechicle but I wasn't ready to neccessarily make a purchase. Mike was very patien into the dealership. I had told him that I was in search of a new vechicle but I wasn't ready to neccessarily make a purchase. Mike was very patient and not once did he make me feel pressured. Big thanks to Mike that I left R & H Motors with a 2008 Mercedes Benz. More

LaKisha was a delight to work with as she helped me chose the best car that fits my budget and my lifestyle. This is my first MB and will continue to buy MB because LiKisha makes me want to come back. She the best car that fits my budget and my lifestyle. This is my first MB and will continue to buy MB because LiKisha makes me want to come back. She loves what she does and it shows in the quality of customer service that I received. Also, General Sales Manager Dylan Jones was very helpful and extremely patient. He too was a delight to work with in my car purchase. I would recommend R&H to my friends and family without hesitation. More

This dealer was recommended to me by my mechanic. I had a great experience as Michael Boesenberg was very professional, courteous, and helpful throughout the process. The price was very fair. I would high a great experience as Michael Boesenberg was very professional, courteous, and helpful throughout the process. The price was very fair. I would highly recommend Michael for your next car purchase! More

Michael was very professional and his communication was first class throughout the special order process. He recognized my level of excitement and provided me with updates while my vehicle was built and s first class throughout the special order process. He recognized my level of excitement and provided me with updates while my vehicle was built and shipped. When the car finally arrived at port, he went above and beyond and contacted the carrier to see if they could expedite delivery. Although this is my second R&H Mercedes purchase, it was my first time working with Michael. He's fair and he has a passion for the high class luxury cars he sells. Thank you, Michael, for your hard work and excellent customer service. I will continue to recommend Michael to friends and family. More

Laverne Peters is the BEST service advisor I've had. She goes over and beyond the call of duty to assist the customer. She explains every detail so there is no confusion. She is very pleasant and professi goes over and beyond the call of duty to assist the customer. She explains every detail so there is no confusion. She is very pleasant and professional. More

My experience with this dealership and with Likisha was very professional and yet very personable. Likisha worked enthusiastically to find the car with the exact features that I wanted. Although I origin very professional and yet very personable. Likisha worked enthusiastically to find the car with the exact features that I wanted. Although I originally came for a used vehicle, I ended up with a new vehicle that had every feature that I wanted. Likisha was very patient with me, trying to make sure that I was completely happy with my choice. She was honest in her communication and kept in constant contact with me until the car was delivered to me. At delivery, she thoroughly went over the car, taking time to make sure everything was programmed correctly before I left. The entire staff seemed friendly and everyone had a pleasant demeanor. This is my first Mercedes car and Likisha made the car buying experience a good one. Great Job! More

This is one of the best run dealerships I have ever experienced. From the time I walked in, to the time I left with my new car; I was treated so well. Their pricing was very fair & my trade-in was pur experienced. From the time I walked in, to the time I left with my new car; I was treated so well. Their pricing was very fair & my trade-in was purchased by the dealership for more than Carmax had offered. I worked with Michael Boesenberg. I found him to be very professional, up-front and honest and there were no games. They entire process took less than 90 minutes from start to finish. The expereince could not have been better! I highly recommend this dealership!!! More

I was very pleased with my experience at R&H. They understood my needs and met my requests and requirements. I would return to this dealership again. understood my needs and met my requests and requirements. I would return to this dealership again. More

Josh was friendly without being pushy. He was very informative and knew all the answers to out questions. He worked diligently trying to find what we wanted, but when the specific car was not availabl informative and knew all the answers to out questions. He worked diligently trying to find what we wanted, but when the specific car was not available he waited patiently while we contemplated our next decision.As it turned out I decided that I really didn't want something so big.When we came back he had the car waiting for me to test drive again. My husband called an hour later and negotiated a price on the phone. I bought it that day. He had the car cleaned up and the paper work was all in order when we arrived back 2hours later. More