Mercedes-Benz of Owings Mills

Josh Pomles and his boss, the general manager, Rick Astarita, were very helpful during my car buying process. They were honest and up-front from the very beginning, and through the buying process. Si Astarita, were very helpful during my car buying process. They were honest and up-front from the very beginning, and through the buying process. Since I was buying a demo car, there was a little extra hand-holding to do, and both of them were very accommodative in this regard, and agreed to some of my requests. Josh is a very knowledgeable and easy-going salesman, and Rick was very relaxed during the negotiations. It is important that the client not feel intimidated during the car buying process - both Josh and Rick made us feel comfortable. Mac Clark in the Finance office was also very easy to work with. More

My experience with R&H has been good, so far. George Johnson demonstrated his superior sales experience by being knowledgeable, professional and personable. He answered every question we had, and worked Johnson demonstrated his superior sales experience by being knowledgeable, professional and personable. He answered every question we had, and worked to ensure that the car we purchased contained the options we were looking for. More

Bill Hosea was very pleasant to work with. I bought a used Honda Accord with very low mileage and in exceptional condition. I had a little problem with the windows on the Accord but Bill arranged for it used Honda Accord with very low mileage and in exceptional condition. I had a little problem with the windows on the Accord but Bill arranged for it to be repaired and arranged for a loaner car for me for two days while they fixed the problem with the Honda. They did what they said they would do. I would recommend this dealer to anyone looking for a car. More

This is the second Mercedes I have purchased with Mr. Johnson help. He assist me in the C300 now I'm driving a E350. I'm loving the car and the ride. I would recommend my friends. Again, I would like to Johnson help. He assist me in the C300 now I'm driving a E350. I'm loving the car and the ride. I would recommend my friends. Again, I would like to thank Mr. Johnson, for being a great salesperson.He had everything ready for me when I got to the dealership. He understans that I have little patient for waiting. I will continue to lease through this dealership with Mr. Johnson guidance. I would like to say thanks Mr. Johnson. More

i love my new suv r&h motor did a great job w me in finding a new suv .may sales representative likisha did a very good finding a new suv .may sales representative likisha did a very good More

We are returned customers, purchased on this dealership 2 cars. Again it was a pleasure to do business with Cederic Lee. He did a wonderful job describing the features and benefits of the car. Very professio cars. Again it was a pleasure to do business with Cederic Lee. He did a wonderful job describing the features and benefits of the car. Very professional, patient with answering all our questions, helpful advices. Thanks to the whole staff at the dealership. More

This dealership is great! The facility always looks clean and attractive. The sales persons, managers and the entire staff have are humble, welcoming and very flexible with discounts. They go extra mile to m and attractive. The sales persons, managers and the entire staff have are humble, welcoming and very flexible with discounts. They go extra mile to make sure their customers have the cars they want even if it takes getting it from other dealerships aoross the country. More

Great experience, keep using the website(s) you are using to advertise your vehicles, great salesman who is not overly aggressive, give Cedric a raise... to advertise your vehicles, great salesman who is not overly aggressive, give Cedric a raise... More

Cedric Lee was very friendly . He acknowledged us within 2 minutes of being on the showroom floor .I told him what I wanted and what I wanted to spend Cedric made it happen. And Iwas very please 2 minutes of being on the showroom floor .I told him what I wanted and what I wanted to spend Cedric made it happen. And Iwas very please More

My overall experience was great my lease was up and I decided to purchase my E350 I had the pleasure of working with Likisha Pearmon-Jones. From beginning to end she provided excellent customer service, decided to purchase my E350 I had the pleasure of working with Likisha Pearmon-Jones. From beginning to end she provided excellent customer service, she was very professional, thorough and knowledgeable. I could not have asked for a better sales representative. She is the BEST!! I also worked with Sam Master as well he too provided excellent customer service he walked me through the certification process and was very accurate when it came to running the numbers for me which I really appreciated. This is my third sale with R&H and as usual it was a 5 star experience. More