Mercedes-Benz of Owings Mills

I had mentioned to Andre during the fall that my next Benz would be the 4wd because the c300 was not heavy enough to move through the tough winter snow. He must have passed that information on because wh Benz would be the 4wd because the c300 was not heavy enough to move through the tough winter snow. He must have passed that information on because when I came in for general service, Mr. Johnson stopped in the waiting area and invited me to come with him and see what he believed I would like. When we went to the showroom, he showed me this gorgeous black benz that had all the features I needed plus some. It even came with a nav system that was easy to use. Of course I have not had a chance to use it yet since I broke my foot the same day I picked up the car. I did not come in to purchase a car only to have my routine mainteance done. I am so glad that I did because I do love my new car. Edith E. Tucker More

Likisha is impressively professional, kind and efficient. My family has bought 11 cars through her, and I guarantee we'll be getting the rest through her as well! My family has bought 11 cars through her, and I guarantee we'll be getting the rest through her as well! More

My sales advisors were very helpful and informative about my new car, each person i listed had a part in the sale of my 2012 ML,. My mother has been with R&H for almost 25 years and I bought my first vehicl my new car, each person i listed had a part in the sale of my 2012 ML,. My mother has been with R&H for almost 25 years and I bought my first vehicle in 2007, with the best sales people and service advisors the entire time . I look forward to the same type of courtesy with my new truck. Words that would fit this sale was Likisha, Dylan and Rick were great! More

Paul Pavlov is very friendly and felt comfortable. He gave me good pricing and told all facts about the car that i bought. Felt people here are frank enough to trust. gave me good pricing and told all facts about the car that i bought. Felt people here are frank enough to trust. More

Micheal was very professional from the moment I walked into the dealership. I had told him that I was in search of a new vechicle but I wasn't ready to neccessarily make a purchase. Mike was very patien into the dealership. I had told him that I was in search of a new vechicle but I wasn't ready to neccessarily make a purchase. Mike was very patient and not once did he make me feel pressured. Big thanks to Mike that I left R & H Motors with a 2008 Mercedes Benz. More

LaKisha was a delight to work with as she helped me chose the best car that fits my budget and my lifestyle. This is my first MB and will continue to buy MB because LiKisha makes me want to come back. She the best car that fits my budget and my lifestyle. This is my first MB and will continue to buy MB because LiKisha makes me want to come back. She loves what she does and it shows in the quality of customer service that I received. Also, General Sales Manager Dylan Jones was very helpful and extremely patient. He too was a delight to work with in my car purchase. I would recommend R&H to my friends and family without hesitation. More

This dealer was recommended to me by my mechanic. I had a great experience as Michael Boesenberg was very professional, courteous, and helpful throughout the process. The price was very fair. I would high a great experience as Michael Boesenberg was very professional, courteous, and helpful throughout the process. The price was very fair. I would highly recommend Michael for your next car purchase! More

Michael was very professional and his communication was first class throughout the special order process. He recognized my level of excitement and provided me with updates while my vehicle was built and s first class throughout the special order process. He recognized my level of excitement and provided me with updates while my vehicle was built and shipped. When the car finally arrived at port, he went above and beyond and contacted the carrier to see if they could expedite delivery. Although this is my second R&H Mercedes purchase, it was my first time working with Michael. He's fair and he has a passion for the high class luxury cars he sells. Thank you, Michael, for your hard work and excellent customer service. I will continue to recommend Michael to friends and family. More

Laverne Peters is the BEST service advisor I've had. She goes over and beyond the call of duty to assist the customer. She explains every detail so there is no confusion. She is very pleasant and professi goes over and beyond the call of duty to assist the customer. She explains every detail so there is no confusion. She is very pleasant and professional. More

My experience with this dealership and with Likisha was very professional and yet very personable. Likisha worked enthusiastically to find the car with the exact features that I wanted. Although I origin very professional and yet very personable. Likisha worked enthusiastically to find the car with the exact features that I wanted. Although I originally came for a used vehicle, I ended up with a new vehicle that had every feature that I wanted. Likisha was very patient with me, trying to make sure that I was completely happy with my choice. She was honest in her communication and kept in constant contact with me until the car was delivered to me. At delivery, she thoroughly went over the car, taking time to make sure everything was programmed correctly before I left. The entire staff seemed friendly and everyone had a pleasant demeanor. This is my first Mercedes car and Likisha made the car buying experience a good one. Great Job! More