Mercedes-Benz of Owings Mills

I was considering a BMW, Infiniti, and Mercedes. Bill showed me the mercedes and I was very impressed by the vehicle itself and his knowledge of it. Once I decided to purchase, he found exact vehicle I showed me the mercedes and I was very impressed by the vehicle itself and his knowledge of it. Once I decided to purchase, he found exact vehicle I wanted, and arranged for it to be transferred to the dealership quickly. Thanks so much Bill! You and your dealership are top notch. I'll definately refer you. More

We were evaluating purchasing a GL-350. Josh was excellent to work with! He heard our needs and presented a couple of excellent options. We purchased a certified GL-550 and could not be happier wit excellent to work with! He heard our needs and presented a couple of excellent options. We purchased a certified GL-550 and could not be happier with our purchase. By far the best purchasing experience we have ever had! Josh, the Sales Manager and the Finance Manager are all outstanding! Words cannot do justice to the R&H Team we worked with. More

Josh was responsive and able to meet our needs. He located the car we were looking for and went as far as to deliver the the car to us in DC. This is second car we lease from this dealership and both located the car we were looking for and went as far as to deliver the the car to us in DC. This is second car we lease from this dealership and both times have received great service. More

The staff at R&H responded very quickly to me email request for a quote on a 2012 E350. When I arrived St the dealership the cr was ready to be delivered. There were no changes to the offered deal on a request for a quote on a 2012 E350. When I arrived St the dealership the cr was ready to be delivered. There were no changes to the offered deal on a lease for the car other than the fact that th monthly cost actually eneded up LOWER. All parties involved in all steps in the process were outstanding I would recommend R&H to anyone buying or leasing a Mercedes More

Each of these ratings represent the professionalism and knowledge exhibited by Mr. Bosenberg during this transaction process. They are obviously high (5) because he represented the company in a positive li knowledge exhibited by Mr. Bosenberg during this transaction process. They are obviously high (5) because he represented the company in a positive light and appeared to take my interests seriously. More

It was a pleasure to work with George Johnson and the entire R and H Mercedes team. He was not pushy. He was a gentleman and a perfect salesman. I will definitely purchase a vehicle from him in the futur entire R and H Mercedes team. He was not pushy. He was a gentleman and a perfect salesman. I will definitely purchase a vehicle from him in the future and will recommend him to my family and friends. More

My experience over the last few years with this dealership has been nothing but great! Very friendly and professional people to work with and would highly recommend this dealership to others. dealership has been nothing but great! Very friendly and professional people to work with and would highly recommend this dealership to others. More

We bought both of our company cars from Valley and have always had exceptional service from them. If you live in the area, the owners of this place are what you hope for in a dealer relationship. always had exceptional service from them. If you live in the area, the owners of this place are what you hope for in a dealer relationship. More

Josh, was extremely helpful and attentive to me from day one. He listened to my individual needs and was very genuine in his advice. I felt comfortable working with him, and I felt that he gave me a good de one. He listened to my individual needs and was very genuine in his advice. I felt comfortable working with him, and I felt that he gave me a good deal. More

George was very attentive and sympathetic to my needs. I needed another vehicle and having lost my husband a year ago, he purchased this vehicle for me, George made sure I was completely aware of all of my needed another vehicle and having lost my husband a year ago, he purchased this vehicle for me, George made sure I was completely aware of all of my options and never once did I feel pressured to purchase a vehicle. R&H was the second dealership I had visited that day and the first salesperson should be forced to take lessons under George. He made sure I was completely satisfied and he continues to reach out to me to make sure I am still satisfied.The price could have been lower but I feel it was fair otherwise I would not have purchased the vehicle. I worked at Verizon for 33 years teaching customer service and I would definitely rate George a 10 as he went over and above making sure all of my questions and concerns were taken care of. Kudos to George for a JOB WELL DONE !!!!!!!!!! More