Mercedes-Benz of Owings Mills

First I want to say Thank You to everyone for a great experience. From the moment I walked into the door until I closed the transaction the customer service was like no other that I had experienced at a experience. From the moment I walked into the door until I closed the transaction the customer service was like no other that I had experienced at a vehicle dealership. LiKisha was very courtesy, knowledgeable, east to work with, and an expert at what she does. I was informed at each step in the purchasing process as to what was next. LiKisha and Sam Master worked very hard and diligently to find the vehicle to fit my finances and make it easy due to my health condition. I purchased a 2008 Susiki XL7 truck. Sam showed me how to work all the computer technology and made sure I was happy and comfortable with the truck. They introduced me to persons that I might interact with during my ownership of the truck and explained all of the services that come with purchasing a vehicle from R&H Motors. When I received delivery of my Certified Pre-owned truck the detailing of it was awesome it looked and smelled brand new. During the financial step I had the opportunity to work with Sherye and Mary Ann Clark. They were very thorough and efficient as to what I needed to purchase the vehicle and made it really pleasant to close the deal. Overall my experience was awesome and I know I will be visiting them real soon because they make you feel comfortable and all fuzzy inside with that great Customer Service. I have already started referring my friends, family and anyone who talks about purchasing a vehicle to LiKisha. That type of Customer Service makes you want to stop in just to say Hi to everyone. I know I will be purchasing my next vehicle with LiKisha Pearmon-Jones. I applaud you all for such great Customer Service. More

I called to set up an appointment with the salesman,Bill I called to set up an appointment with the salesman,Bill Hosea.When I arrived, the model I was interested in was out and ready for my test drive.A I called to set up an appointment with the salesman,Bill Hosea.When I arrived, the model I was interested in was out and ready for my test drive.After the drive,I told him to work up the numbers.I thought the deal (my trade vs. new car) was great, right down to Mercedes Benz Winter Event special offer financing.This was my third Mercedes -Benz car purchase,but the first I've bought from Bill Hosea and R&H. I have never felt so comfortable buying a car before- that's how good Bill and R&H are! More

Josh was superb, This is my first Car and that too Mercedes. Josh was so fast, incredible helpful and highly knowledge about the cars.He provided me high quality of service which i will remember until Mercedes. Josh was so fast, incredible helpful and highly knowledge about the cars.He provided me high quality of service which i will remember until i enjoy the new Mercedes Car. Once Again Thanks Josh and MAC. More

Fantastic experience. Paul and Rick could not have been more helpful in working with me to get me the car that I wanted at a great price. Moreover they made buying a new car and shipping it out of state a more helpful in working with me to get me the car that I wanted at a great price. Moreover they made buying a new car and shipping it out of state a breeze. I will buy every new car from R & H because the management and the dealers there are so easy to work with. I could not be happier with my experience there. More

My Sales and Leasing Agent was fantastic, she really took the time to understand what I was interested in, she was not pushy and very helpful. Likisha Pearmon-Jones was professional and well knowledgeable wi the time to understand what I was interested in, she was not pushy and very helpful. Likisha Pearmon-Jones was professional and well knowledgeable with regards to the product, she made me feel right at home in such an upscale Mercedes Benz dealership, I would recommend her to any family or friends in the future and plan to re visit her for more cars in the future... I love my new car!!! More

We always receive excellent service from R & H, and it keeps us coming back for cars as well as servicing our cars. Lakisha listens to what you want, and finds a way to get it for you. The people in th it keeps us coming back for cars as well as servicing our cars. Lakisha listens to what you want, and finds a way to get it for you. The people in the service department will make sure your vehicle gets the best treatment to find out what the problem is. More

Mr. Pavlov was very professional caring understanding.And knew just what vehicle would bet work for me. Mr. Pavlov was not a pushy sales person. knew just what vehicle would bet work for me. Mr. Pavlov was not a pushy sales person. More

Said what they did and did what they said. Gave me a very good deal, treated us right, and had us in and out fast, as I had asked for. Quick clean and efficent transacation. I'll be back again. very good deal, treated us right, and had us in and out fast, as I had asked for. Quick clean and efficent transacation. I'll be back again. More

Likisha was GREAT! She made buying our car easy and gave us a good deal. I would highly recommend she to anyone that is ready to buy a car! us a good deal. I would highly recommend she to anyone that is ready to buy a car! More

Michael is a pleasure to work with. This is the 3rd car we have purchased from him. The new Mercedes is so comfortable and I love it. Any problems or questions that I need addressed are promptly answered. we have purchased from him. The new Mercedes is so comfortable and I love it. Any problems or questions that I need addressed are promptly answered. I will be back for a 4th!!!!! Thanks for all your help. Carol Kashan More