Mercedes-Benz of Owings Mills

Kody was just WONDERFUL! He took care of every detail and made this the easiest delivery of a new leased car I have ever experienced. and made this the easiest delivery of a new leased car I have ever experienced. More

JOSH CALLED ME WHEN THAT PURTICULAR CAR CAME IN THAT HE KNEW I WAS LOOKING FOR. HE WORKED THE NUMBERS, TOOK A COUPLE OF DAYS FOR US TO GET THINGS TOGETHER. WENT TO C. U., AND WE WERE DONE! WE EVEN GOT A LI KNEW I WAS LOOKING FOR. HE WORKED THE NUMBERS, TOOK A COUPLE OF DAYS FOR US TO GET THINGS TOGETHER. WENT TO C. U., AND WE WERE DONE! WE EVEN GOT A LITTLE FRIENDSHIP OUT THE DEAL! PRAY FOR HIS SICK DAUGHTER, HOPE SHE'S DOIN WELL! EVEN NOW HE STILL GOT MY BACK, WHICH IS VERY IMPORTANT TO MY WIFE AND I. I WILL SEND FAMILY AND FRIENDS TO MY BOY JOSH WITHOUT A SECOND THOUGHT!! More

Found everyone to be extremely nice and helpful, easy to Found everyone to be extremely nice and helpful, easy to work with and very willing to work with us. Josh was a pleasure to do business with and very Found everyone to be extremely nice and helpful, easy to work with and very willing to work with us. Josh was a pleasure to do business with and very helpful. More

I was not sure this is what I wanted to buy when I arrived. One of my neighbors recommened Mrs. Jones, she said just talk to her. Well I did, she was great, she knows what she is talking about. I fel arrived. One of my neighbors recommened Mrs. Jones, she said just talk to her. Well I did, she was great, she knows what she is talking about. I felt so comfortable. She explain every detail. Show me all about the SUV. And made me feel like if anything go wrong or I was not sure as to this is what I wanted to do. She would be there every step of the way. When I left I was on cloud "9" with my SUV and the fact the person that sold it to me was all about making me feel like I was the only person in the world that was important !!!! I have brought several autos before but this was my first SUV. Mrs. Jones was just awesome. More

I originally visited this dealership to browse, since I hadn't planned on purchasing a new vehicle until the end of the summer. Upon entering the dealership, I met sales rep Kody Wood, who was extremely in hadn't planned on purchasing a new vehicle until the end of the summer. Upon entering the dealership, I met sales rep Kody Wood, who was extremely informative and very cordial. I arranged to test drive a vehicle the next day. Following my test drive, we discussed my interests, etc., and within an hour or so, I was driving from the dealership in my new vehicle. More

My car buying experience on Saturday was great. My salesman was very knowledgable and educated me very well during my car buying process. I would definitely recommend my family and friends to this de salesman was very knowledgable and educated me very well during my car buying process. I would definitely recommend my family and friends to this dealership. More

Likisha "Kisha" is the the BEST! We are now on first name basis! I've been dealing with Kisha, since 2007! When I brought my first Mercdes, a 2008 C300 sport sedan! The whole experience was pleasa first name basis! I've been dealing with Kisha, since 2007! When I brought my first Mercdes, a 2008 C300 sport sedan! The whole experience was pleasant! Kisha worked with me and for me to get me the best thing smoking! R&H Owings Mills didn't have exactly what I wanted, as far as color & preference! Kisha stuck to making my new Mercedes a success story! I can't lie, my new car was their within days! And I was in awh! Throughout the years, Kisha has been in contact with me, checking on my status with the C300. I enjoyed the business relationship so well with Kisha, that I had to contact her concerning my new purchase, and "of course" she made it happen again!!!! I gave Kisha a call, told her what type, color, and price range I was looking for , she made everything happen withing 2-3 days! My intentions were to go and see if I would be interested in a "near" purchase! Kisha, working her magic, with everything going "my way" had me pull of the lot, that evening, with my brand new 2012 C250 coupe, white exterior! I'm so ecstatic!!!! Thanks to Kisha!!!! And I've already named my car "snowflakes" More

This is my second Merz purchased at R&H Motors. Mr. George Johnson kept me posted of the actual arrival date of my vehicle (special order from Germany). He came in to the Dealership on his day off, jus George Johnson kept me posted of the actual arrival date of my vehicle (special order from Germany). He came in to the Dealership on his day off, just to be present during the final transaction "Of Sale" of my E-350. He explained all the funtions of car in detail which helped me drive it of the dealership lot without any lingering questions. Also, he helped me with the transactions needed for USAA coupon. Thanks for a job well done! More

Top notch service and genuine interest in finding me the best deal possible to get me in my first 'Benz. Likisha and Sam poured through their inventory and spent the better part of a day finding me the best best deal possible to get me in my first 'Benz. Likisha and Sam poured through their inventory and spent the better part of a day finding me the best fit for the best price and Fran was able to secure great financing for me. I will definetly be coming back for future purchases. More

I purchased a 2012 E Class on 7/3/12 and took delivery on 7/5/12.I have been a customer since 2008. This was my fist time having contact with Ms. Likisha Pearmon-Jones. She was simply outstanding and is very 7/5/12.I have been a customer since 2008. This was my fist time having contact with Ms. Likisha Pearmon-Jones. She was simply outstanding and is very knowledgeable. Her warm and friendly personality is outstanding. I first met Dylan Jones in 2010 when I purchased a 2011 CLS. On 6/30/12, I was on the new car lot looking at the E Class when Dylan ( Sales Mgr )approached me and I was amazed that he still remembered my full name after a two year gap. Both in 2010 and 2012, Dylan made it happen. As long as I am driving a Benz,THIS IS MY DEALERSHIP. My father has been a loyal customer since 1983 and he recommeded the dealership to me. So, my advise would be listen to your parents. More