Mercedes-Benz of Owings Mills

Kody was very helpful to us in the purchase of our new "pre-owned" car. He made the process easy and enjoyable. We would recommend him to others. "pre-owned" car. He made the process easy and enjoyable. We would recommend him to others. More

i spent three months shopping for this car, also looked at infiniti, vw, audi, nissan, cadillac, even gmc and chevrolet, i was determined to try to buy american but the mercedes easily trumped anything i l at infiniti, vw, audi, nissan, cadillac, even gmc and chevrolet, i was determined to try to buy american but the mercedes easily trumped anything i looked at. i also recieved the best trade in offer for my vehicles, i liked dylan immediately and was so impressed with the vehicle when i test drove it that i forgot to haggle with dylan about the price. i was totally satisfied with my entire experience and i will be back. russ More

I bought a 2008 BMW M3 from Josh and I was very impressed with his help in purchasing the car. He went above and beyond in answering many questions I had as well as helping after the purchase. I'd purchase with his help in purchasing the car. He went above and beyond in answering many questions I had as well as helping after the purchase. I'd purchase another car from R&H in a second. More

I had purchased my last vehicle with Sherye. When i called to simply inquire about the 2013 GL, Josh took the call, and within hours had me in the truck and out the door. He went above and beyond...ev called to simply inquire about the 2013 GL, Josh took the call, and within hours had me in the truck and out the door. He went above and beyond...even driving the vehicle to our home so my wife could test drive it. Josh was professional, and very detailed oriented. It was a wonderful, and easy experience, and we love the new vehicle. More

I absolutely enjoyed the purchase of my very first Mercedes-Benz with Mr. George Johnson. His knowledge and expetise led me to the right car for me. His care and patience made the process an easy one Mercedes-Benz with Mr. George Johnson. His knowledge and expetise led me to the right car for me. His care and patience made the process an easy one and I look forward to working with him in the future. More

Josh Pomles is a top-notch salesman, who was very honest with me from the onset when I was purchasing a 2009 Range Rover Supercharged. The final sales price to me was approximately $6K below retail. The p with me from the onset when I was purchasing a 2009 Range Rover Supercharged. The final sales price to me was approximately $6K below retail. The pictures on-line did not do this Range Rover justice. He procured financing from me, detailed the SUV, and filled it with gas. The entire process was seamless and took less than an hour complete the purchase in September of 2012. He actions impressed me greatly and I would strongly recommend him as a salesman to anyone looking to purchase a new or used automobile. Sincerely, Gabriel More

I have never purchased a Mercedes before and am amazed at the incredible customer service I received from Josh. I expected to spend two or three hours at a dealership haggling over everything from vehicle pr the incredible customer service I received from Josh. I expected to spend two or three hours at a dealership haggling over everything from vehicle pricing and availablilty to financing. Instead, Josh contacted me about the vehicle I was looking for and while I continued my work day he did all the paperwork and got my pricing worked out. His knowledge was extensive on the financial end and the advice he gave me completely changed my outlood on what I was going to buy and when. He then brought the vehicle to me at work to inspect and test drive. We chatted all day via text and phone and I felt as if we'd known each other for years rather than a moment. I left work at my normal time and stopped at R&H to sign the paperwork and drove home. He followed up with me that evening to make sure I was happy with the vehicle and to see if I had any questions. Incredible! Fran in financing was also great to work with. She was very patient and understanding and answered all my questions (of which I had many!)with honesty as well. More

Very satisfied customer?. Everyone did a great job. We got a great car for a good price. I like doing business with a handshake and you can do that when you deal with honorable people. got a great car for a good price. I like doing business with a handshake and you can do that when you deal with honorable people. More

I don't think I can give enough praise to Josh Pomles! He went above and beyond anything I've ever experienced before with previous salesmen. I know it sounds corny but I feel as though I've made a friend t went above and beyond anything I've ever experienced before with previous salesmen. I know it sounds corny but I feel as though I've made a friend too! He got me a great deal which I really appreciate and he always seemed to have my back. He has been one of the most honest people I've ever met, and I appreciated that the most. Whether he was talking with me or my husband he would answer our questions truthfully and that is a trait you rarely see these days. He wanted what was best for me. I'm going to be very sad now that the deal is done and I won't have the daily communication with him anymore! I believe he knows his cars and I got one incredible Mercedes. I live in Los Angeles and through various channels found the car at R&H Motor Cars in Maryland. I've never in my life bought a car I haven't seen in person. He truly went out of his way to help me see the car as much as possible. He took lots of pictures and video. He helped me every step of the way! He did a million times more than other dealerships I've dealt with in the past. I usually keep my cars a long time, which again makes me so sad because it will most likely be a long time before I pick up the phone to order my next car through Josh Pomles. I'm going to have to think of a reason to get another car soon. That's just how GREAT he is!!! Nell More

Dylan was great, pleasant to work with. He was patient with me although i was difficult because i want a specific car and he made it happen in a smooth fashion. I would recommend Dylan to anyone looking t with me although i was difficult because i want a specific car and he made it happen in a smooth fashion. I would recommend Dylan to anyone looking to purchase a Mercedes Benz. More