Mercedes-Benz of Owings Mills

Overall an efficient and professional team. I was in and out in less than an hour with the car I wanted at the price I wanted. out in less than an hour with the car I wanted at the price I wanted. More

I have purchased numerous vehicles from R&H over a 25+ year period. This closing experience was the easiest I can remember. Paperwork was streamlined and ready for me when I arrived and the process 25+ year period. This closing experience was the easiest I can remember. Paperwork was streamlined and ready for me when I arrived and the process was completed efficiently and timely. I thought positioning the car at the entrance to the showroom was an excellent touch and made me smile. The sales process was pleasant with George. I believe the deal was of value to both parties. Rick stopped by and personally thanked me for this, and past, business and I appreciated his expression of appreciation. This may sound strange or even funny, but R&H is a bit like the old sitcom "Cheers" to me. I work with the same team (George, Laverne, Zac and Gail) each visit and it is a comfortable relationship. I could have bought in Annapolis, as I now live in Cambridge Md, or in Hilton Head as I reside there in the winter. However, I have trust in R&H, trust built over time, and chose to make the effort to purchase at R&H rather than another dealer. Happy to discuss further if you like. Best regards, Jim More

Great buying experience and they met all of my needs. I have purchased a number of Mercedes from a variety of dealerships and this was by far the most enjoyable transaction. have purchased a number of Mercedes from a variety of dealerships and this was by far the most enjoyable transaction. More

This is my second mercedes but my experience this time is by far the best. Prompt ,very efficient and courteous service. Went straight to the point.Delightful car buying experience. by far the best. Prompt ,very efficient and courteous service. Went straight to the point.Delightful car buying experience. More

I purchased my second Mercedes from R&H Motors. I've worked with George Johnson who is a great guy to work with. I visited other dealers (Mercedes of Catonsville and Mercedes of Silver Spring) but I bou worked with George Johnson who is a great guy to work with. I visited other dealers (Mercedes of Catonsville and Mercedes of Silver Spring) but I bought my new car here because of George. Fran helped finalize the financing and it was a smooth transaction all-around. I would buy again from here. Thank you George and Fran! More

Likisha is not only a exceptional sales person she is an exceptional person also. She neve once made me feel pressured, she provided good suggestion on how to get out of the upside down position i was in wi exceptional person also. She neve once made me feel pressured, she provided good suggestion on how to get out of the upside down position i was in with my former car that I failed to buy at R&H which I found out was involved in an accident. When I came to pick up my car Likisha has a nice big red bow on the car, it look so good that I was not certain it was my car because i had it delivered from another state. This is my 5th car that I purchased from R&H and as long as Likisha is there I will continue... More

Dylan was pleasant and offered to show and compare as many used cars as I requested. He responded promptly to my calls, emails, and texts. It was truly a no hassle experience. many used cars as I requested. He responded promptly to my calls, emails, and texts. It was truly a no hassle experience. More

I had a great experience working with Sheldon Wollman on my recent purchase. The employees at R&H are always friendly and provide great customer service. my recent purchase. The employees at R&H are always friendly and provide great customer service. More

LiKisha, is a great sales woman! This time around it was a very rocky ride, these past five months were BANANAS....... My used E350 Coupe radio was not working and it was pissing me off from the moment I br a very rocky ride, these past five months were BANANAS....... My used E350 Coupe radio was not working and it was pissing me off from the moment I brought the car, the radio didn't come on and I was starting to feel like I entered the show of Law & Order regarding the numerous times I visited the dealership regarding my issue!. BUT.......... LiKisha managed to smoothed things out!!! More

Likisha Pearmon-Jones exceeded our expectations. Her level of experience, professionalism, product knowlege, promptness and genuine concern for meeting our needs were exceptional! Fran King provided level of experience, professionalism, product knowlege, promptness and genuine concern for meeting our needs were exceptional! Fran King provided clarity and information with a level of excellence which allowed us to walk away with " total confidence" in closing and driving away with a "peace of mind"! More