Mercedes-Benz of Owings Mills

I am a true BMW enthusiast, so I thought before I met Mr. George Johnson. I met George four years ago when I first moved to Maryland. We test drove the C class and the E-class, wonderful cars. However, I pur George Johnson. I met George four years ago when I first moved to Maryland. We test drove the C class and the E-class, wonderful cars. However, I purchased another 3-series BMW even after test driving In December of last year, I contacted George again, this time for my husband. Again, George was very helpful and willing to assist us on our purchase. Of course we went to two BMW dealerships, only to experience disappointment after disappointment. He opted purchased a Land Rover. Last week, I decided to call George to test drive an E350. This time I knew that the car I test drove was mine. To confirm that I did not want another BMW, I test drove a 2013 5-Series which is a very nice car, but it was something about the E350 that keep drawing my attention. The next day I went to George at R&H Motors. George knew just what I needed to accommodate my lifestyle. He was professional, honest, patient, kind and knowledgeable. He did everything in his power to ensure the transaction went smoothly. I have great confidence that this was the best option for me. The team was also wonderful. Everyone was so hospitable and kind. I am very pleased with the treatment and of course, the automobile. Thank you for your great service!!! More

Josh Pomles was very friendly and answer all questions. He show different models in different colors and provided his recomendation. It was very helpfull. Great job! He show different models in different colors and provided his recomendation. It was very helpfull. Great job! More

When I first came into the dealership, I already knew that I wanted a Mercedez Benz but after meeting Mr. Johnson, I was sold. He was very friendly, understanding and very informative. He helped to demon that I wanted a Mercedez Benz but after meeting Mr. Johnson, I was sold. He was very friendly, understanding and very informative. He helped to demonstrate various usage of the car. I would recommend Mr. Johnson as a salesmen to everyone that I know. I would buy hundreds of cars from him if I could afford to. I feel very good about my purchase. More

From the moment that I walked into the show room flow I was treated the way I expected to be treated. Dylan went above and beyond, answering all my questions and did not use pressure tactics that most dea was treated the way I expected to be treated. Dylan went above and beyond, answering all my questions and did not use pressure tactics that most dealer ships have their sale personnel do. Dylan is truly a professional salesman who others could learn from. More

This is the 4th Benz that I have purchased through Dylan. He is helpful, knowledgeable, anticipates your needs, and gives great service after the sale. He is helpful, knowledgeable, anticipates your needs, and gives great service after the sale. More

The sales team at R&H Mercedes Benz was courteous, professional and knowledgable. Much of the paperwork had been prepared before we arrived at the dealership so completing the sale was quick and painl professional and knowledgable. Much of the paperwork had been prepared before we arrived at the dealership so completing the sale was quick and painless. The certified used car we purchased is immaculate and well maintained. The vehicle was priced fairly and competitively and the no-haggle approach made the entire process easy. We will certainly consider R&H for our next purchase and will recommend the dealership to family and friends. More

My experience at R&H was extremely positive. I was looking for an SUV. My SUV was on the showroom floor, immaculately presented. In fact, R&H's showroom is a show place of luxury vehicle fantasy! Th looking for an SUV. My SUV was on the showroom floor, immaculately presented. In fact, R&H's showroom is a show place of luxury vehicle fantasy! The experience with my Sales Rep Melissa Press, was professional and genuine from the initial greeting, acknowledging the existence of mutual friends, through finalizing the sales process with Ms. King. Because of this I was fortunate enough to be able to have a sales experience that was satisfying especially since this was a major purchase. There was no pushiness and my wife and I felt extremely comfortable. When purchasing a Mercedes one would expect nothing less than the highest level of customer service, professionalism and quality throughout the sales experience. Everyone we encountered provided such an experience. I would highly recommend this dealership to anyone interested in a quality, pressure free sales experience. LJH More

The best experience in purchasing a certified used luxury vehicle. My sales agent, Sheldon Wollman, has been a superb sales person due to his calm selling manner not thinking only about his sell but most im vehicle. My sales agent, Sheldon Wollman, has been a superb sales person due to his calm selling manner not thinking only about his sell but most importantly his customer. Believe me, I should tell, because I could see even after sales, his attitude never change and thinks of clients satisfaction. The manager, Sam and the one in finance, Fran, showed an excellent customer service guiding me all the way to make my Benz purchase the best buying experience that I will ever had. Overall, Sheldon, Sam, and Fran, are one of the best persons I ever met in a car dealership making my purchase a smooth one. More

My overall experience was very easy and enjoyable. Mr. Wollman was very helpful and knowledgable about all aspects of the vehicle that I was interested in. I have dealt with Mr. Wollman on numerous occasi Wollman was very helpful and knowledgable about all aspects of the vehicle that I was interested in. I have dealt with Mr. Wollman on numerous occasions in the past and there is no question that I wouldn't hesitate to use his services in the future. More

My experience with R&H Motor Cars has been exceptional from start to finish the team there always provides top notch, high level customer service. When I stepped off the train to go and pick u exceptional from start to finish the team there always provides top notch, high level customer service. When I stepped off the train to go and pick up my car, the shuttle service was right there to pick me up. I have worked with Andre Goppy in the Service Department for many years and he never skips a beat with the quality of service that he delivers on each and every visit. I recently traded my 2002 C240 to a 2009 C300 and I couldn't say more about George Johnson. He made the process very smooth, efficient and handled my sale with such a quality of care and assurance. He accomodated my every need and it didn't take long for me to get all my paperwork completed. Fran King, provided me with the financing information, she was clear and concise, she was very polite and knowledgable. I could not have asked for a better team, in fact they have spoiled me rotten to the point that I wouldn't go anywhere else but R&H. The are truly the model dealership for signature service. More