Mercedes-Benz of Owings Mills

Mercedes E350 Dale Trizzino did an excellent job of showing us the selection of Mercedes CPO cars and helping to decide which model would be best for us. We test dr Dale Trizzino did an excellent job of showing us the selection of Mercedes CPO cars and helping to decide which model would be best for us. We test drove the E350 and were very impressed with the car. Dale explained the advantage of getting a Certified Pre Owned car and made sure the car was ready for us when we came in to pick up the car. He also got us a great deal. More

LIKISHA PEARMON-JONES!!!!! SHE IS THEEEEEEE BEST!!!!! All I can say is Likisha Pearmon-Jones is THE BEST!!!! She has gotten pretty much EVERYONE in my immediate family approved for a vehicle with literall All I can say is Likisha Pearmon-Jones is THE BEST!!!! She has gotten pretty much EVERYONE in my immediate family approved for a vehicle with literally no hassle!!!! She is honest, she knows what she is doing and she will make sure that you walk away a VERY happy customer and a returning one for future vehicles!!!!!! GO SEE HER!!!!! IMMEDIATELY!!!! More

Pleasantly Happy all Smiles Mr.George Johnson is knowledgeable of his product , considerate of your needs and professional at all times. He is more than a salesman, he listens Mr.George Johnson is knowledgeable of his product , considerate of your needs and professional at all times. He is more than a salesman, he listens to your concerns, budget and most of all he put his clients FIRST. I purchase my first Mercedes when I turned forty, since then , I am on my third Mercedes ?? all because of Mr.Johnson. If you want to be treated as a Queen & King then, ??Mr.Johnson and staff will provide the royal service. I am truly blessed to be apart of this great team & always leaving happy and with a big smile?? Job Well Done Mrs.Dee Fraser-Lancaster More

You want professionalism than Mercedes-Benz of Owings Mills The experience was very much appreciated. I believe that great leadership regardless of what business one does should always be at its highest regard The experience was very much appreciated. I believe that great leadership regardless of what business one does should always be at its highest regards. In having this established is great but it even greater when it implemented. My experience with Mr. G Johnson was very welcoming and at no time I felt pressured by him. he is very knowledgable, supportive, direct, and accomodating. I have experience pressure before at other car dealer ships and its makes me uncomfortable and guess what, I left and never returned. I appreciate a good listener and I respect a person more when they truly meet my needs of satisfaction. I will be sure to pass my wonderful experience down to my family, friends, and most certainly colleagues at the University of Maryland. So I thank you in return for all of the professionalism that I have experience overall at the Mercedes-Benz of Owings Mills. The follow up e-mails show that you are truly paying vital attention to your customers not only for business current and futuristic. Ms.LJB More

Quality support anfpd professional service George Johnson did it once again! Knowledgable, supportive, and accommodating, he will offer customers advice and quality service! This is the fourt George Johnson did it once again! Knowledgable, supportive, and accommodating, he will offer customers advice and quality service! This is the fourth car I have purchased form this dealer due to the combination of quality service and customer satisfaction with our Mercedes Benz! More

2nd Purchase It was excellent working with Likisha again!!! She worked closely with me to ensure that I got everything that I wanted in a car for an excellent pric It was excellent working with Likisha again!!! She worked closely with me to ensure that I got everything that I wanted in a car for an excellent price as she did with my very first purchase. The first purchasing experience was so great, that I trusted Likisha would help out with the next. She even convinced me to get a car that I didn't think I would like! She is extremely knowledgable and experienced and a joy to work with. I will be back!!! More

Second purchase and I'm happy again! I want to commend Likisha Pearmon-Jones for making my second experience with Mercedes Benz of Owings Mills a joyful one! Once again, Likisha was a pl I want to commend Likisha Pearmon-Jones for making my second experience with Mercedes Benz of Owings Mills a joyful one! Once again, Likisha was a pleasure to deal with, and her communication and interpersonal skills are exceptional. The atmosphere at Mercedes Benz Owings Mills was very family oriented and I did not feel like I was being pressured into a sale at all. Likisha and her team were very willing to work with me and with my budget and made the entire experience stress free. Great people, great service. Definitely recommend purchasing a vehicle here from Likisha Pearmon-Jones! She rocks! I also would like to commend Sam Master, who is a true professional. Thanks Sam! Thank you. More

Very satisfied female customer I recently moved here from Richmond. I bought my last car there. I had such a great experience that I really thought of going back to Richmond to pur I recently moved here from Richmond. I bought my last car there. I had such a great experience that I really thought of going back to Richmond to purchase my car. . Customer service means a lot to me. However a friend of mine suggested that I go to Owings Mills and gave them a chance. Needless to say, I bought my car there. My sales person was George Johnson. I like the way he does business. As a sales person, he was not pushy, showed me respect, knowledgeable and made sure to check back with me even after I purchased my car. It was not about the sales; he really wanted me to be satisfied. His years of experience were certainly quite evident. I will certainly refer him to all my friends. Thank you George for such a great experience. More

Love my new car! The last time I bought a car was 10 years ago and I remember it being a stressful experience… Due to a recent accident, I was forced to get a new car… The last time I bought a car was 10 years ago and I remember it being a stressful experience… Due to a recent accident, I was forced to get a new car…I was dreading going through the process of finding the car I want - at the right price - without being pressured for add-ons. My sister had previously purchased a Mercedes at a good price from this dealership. Although I wanted a Lexus (sorry Mercedes lovers) she told me to contact Dylan to see if he could help. Sure enough, within the week he found me the exact car I wanted at better prices than the cars I found online. Dylan was excellent and dedicated, using my preference of texting pictures and stats of possible cars for purchase. I ended up buying a practically new “used” car with all the features I wanted below my price range. I basically got a Lexus RX350 for the price of a RAV4. To sweeten the deal, he found me great financing options (that were not with Mercedes). In addition, there was NO PRESSURE in buying extended warranties, extra clear coats of paint, etc. It was just one question, “would you like warranty?” I didn't realize buying a car could be so easy. Overall I had a great experience with the dealership and Dylan. More

I heart Mercedes of OwingsMills I recently bought a GLK350 from them. Great service, walking in i was nicely greeter and my sales per was awesome. Likisha is the best she worked with I recently bought a GLK350 from them. Great service, walking in i was nicely greeter and my sales per was awesome. Likisha is the best she worked with closely to ensure i got the best serivice and deal. She was not about get a deal close rather giving me the best service and customer satisfaction. More