Mercedes-Benz of Owings Mills
Owings Mills, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday Closed
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I really like the fact that Mr. George Johnson searched online for the car that I wanted and he kept the price within the range that I wanted. He called me in to see a picture of the car that I wanted and online for the car that I wanted and he kept the price within the range that I wanted. He called me in to see a picture of the car that I wanted and we also discussed other cars that he thought that I might like as well. The car was transported from another state and I was called when it arrived just to look at it. He made sure that my wife and I were pleased in every way. He took the time to show us how everything worked in the vehicle and if he didn't know, he asked a technician to help us with the answers we needed. Overall Mr. Johnson was a very pleasant person to work with and we didn't feel pressured into buying something that we didn't want. More
Dylan was very informative and helpful. He knew the product well, and I'd gladly send family and friends directly to him for the future purchase of a Mercedes. product well, and I'd gladly send family and friends directly to him for the future purchase of a Mercedes. More
George is outstanding this is my 4 th Mercedes I brought from George he treats me like family. Worked with me to get payments to where I wanted them. No pressure. Friendly dealership . from George he treats me like family. Worked with me to get payments to where I wanted them. No pressure. Friendly dealership . More
great dealership and people. service is first class, dealership is only 2 miles from my house. i have had 2 mercedes in the past and the service very good at that time. dealership is only 2 miles from my house. i have had 2 mercedes in the past and the service very good at that time. More
I went in the dealership to just ask a question about a car I was going to buy at CARMAX. Sheldon told me to give him one day to see if he could find a car. He called me back within 3 hours and within 4 car I was going to buy at CARMAX. Sheldon told me to give him one day to see if he could find a car. He called me back within 3 hours and within 4 days I bought the car from R&H. Sheldon made everything easy. More
I have been an R & H customer for many years, and with very rare exception, the experience has been outstanding. Over the years, Mike Boesenberg has been my sales representative, and he is a true pr with very rare exception, the experience has been outstanding. Over the years, Mike Boesenberg has been my sales representative, and he is a true professional and a pleasure to deal with. More
Was assisted by Dylan Jones who was terrific. Responsive, courteous, knowledgeable and a pleasure to deal with. I would definitely recommend Dylan and R&H Mercedes in the future. courteous, knowledgeable and a pleasure to deal with. I would definitely recommend Dylan and R&H Mercedes in the future. More
My experience with Melissa McDonald-Press of R&H Motor Cars was absolutely wonderful. I found the listing for the vehicle I was interested in online and sent a request to the dealer. In no less th Motor Cars was absolutely wonderful. I found the listing for the vehicle I was interested in online and sent a request to the dealer. In no less than 15 minutes I was contacted by Melissa to setup an appointment to view the car. One hour after my initial contact with the dealer I was test-driving my new car. Melissa was extremely helpful throughout the entire process. She answered all of my questions, and really made me feel comfortable in making the decision to purchase my new vehicle. I would recommend R&H Motor Cars to anyone looking to purchase a new vehicle, and should I find myself in the market for a new vehicle in the future I will most definitely return to Melissa. This was the absolute best experience I've ever had at a car dealership, and I encourage anyone in the market for a new or used vehicle to stop by and ask for Melissa. More
I think I am like most people when it is time to purchase a new vehicle, I am looking forward to owning and driving my new car but I really don't want to go thru the whole process of searching, negotiating a a new vehicle, I am looking forward to owning and driving my new car but I really don't want to go thru the whole process of searching, negotiating and taking delivery of it. For the first time in my life not only was the process painless, I enjoyed the experience! When I called R&H and spoke to Mike, he actually listened to me, I felt comfortable and not pressured, Mike was able to answer all of my initial questions, then we made an appointment that fit my schedule. When I arrived at the dealership Mike was prepared, I test drove the first vehicle and after a nice ride and a enjoyable conversation we headed back to test drive a second vehicle. Within a few miles I knew this was the one, Mike gave me a great price without any games or wasting my time. Fran King was great too, she carefully went over all of the finance options and worked with me to find the option that worked best. If you are considering buying a Mercedes Benz, do yourself a favor and just call Mike. More
I explained in details what I was looking for. The salesman listened and made several recomendations. Basically I rejected all but one. We looked at the car in question. It was acceptable. The sal salesman listened and made several recomendations. Basically I rejected all but one. We looked at the car in question. It was acceptable. The salesman gave me the price. I gave him a counter offer. He talked to the sales manager and my price was accepted. The saleman bent over backwards to meet my unique personal needs. Michael was everything we would expect from a automobile salesman. It was and still is a pleasant experience. The whole sale took less than an hour. The followup is still going on. More