Mercedes-Benz of Owings Mills

Second purchase and I'm happy again! I want to commend Likisha Pearmon-Jones for making my second experience with Mercedes Benz of Owings Mills a joyful one! Once again, Likisha was a pl I want to commend Likisha Pearmon-Jones for making my second experience with Mercedes Benz of Owings Mills a joyful one! Once again, Likisha was a pleasure to deal with, and her communication and interpersonal skills are exceptional. The atmosphere at Mercedes Benz Owings Mills was very family oriented and I did not feel like I was being pressured into a sale at all. Likisha and her team were very willing to work with me and with my budget and made the entire experience stress free. Great people, great service. Definitely recommend purchasing a vehicle here from Likisha Pearmon-Jones! She rocks! I also would like to commend Sam Master, who is a true professional. Thanks Sam! Thank you. More

Very satisfied female customer I recently moved here from Richmond. I bought my last car there. I had such a great experience that I really thought of going back to Richmond to pur I recently moved here from Richmond. I bought my last car there. I had such a great experience that I really thought of going back to Richmond to purchase my car. . Customer service means a lot to me. However a friend of mine suggested that I go to Owings Mills and gave them a chance. Needless to say, I bought my car there. My sales person was George Johnson. I like the way he does business. As a sales person, he was not pushy, showed me respect, knowledgeable and made sure to check back with me even after I purchased my car. It was not about the sales; he really wanted me to be satisfied. His years of experience were certainly quite evident. I will certainly refer him to all my friends. Thank you George for such a great experience. More

Love my new car! The last time I bought a car was 10 years ago and I remember it being a stressful experience… Due to a recent accident, I was forced to get a new car… The last time I bought a car was 10 years ago and I remember it being a stressful experience… Due to a recent accident, I was forced to get a new car…I was dreading going through the process of finding the car I want - at the right price - without being pressured for add-ons. My sister had previously purchased a Mercedes at a good price from this dealership. Although I wanted a Lexus (sorry Mercedes lovers) she told me to contact Dylan to see if he could help. Sure enough, within the week he found me the exact car I wanted at better prices than the cars I found online. Dylan was excellent and dedicated, using my preference of texting pictures and stats of possible cars for purchase. I ended up buying a practically new “used” car with all the features I wanted below my price range. I basically got a Lexus RX350 for the price of a RAV4. To sweeten the deal, he found me great financing options (that were not with Mercedes). In addition, there was NO PRESSURE in buying extended warranties, extra clear coats of paint, etc. It was just one question, “would you like warranty?” I didn't realize buying a car could be so easy. Overall I had a great experience with the dealership and Dylan. More

I heart Mercedes of OwingsMills I recently bought a GLK350 from them. Great service, walking in i was nicely greeter and my sales per was awesome. Likisha is the best she worked with I recently bought a GLK350 from them. Great service, walking in i was nicely greeter and my sales per was awesome. Likisha is the best she worked with closely to ensure i got the best serivice and deal. She was not about get a deal close rather giving me the best service and customer satisfaction. More

Excellent Customer Service Our experience was exceptional, professionally conducted, number one Customer Service, could not have asked for a better experience. Would highly Our experience was exceptional, professionally conducted, number one Customer Service, could not have asked for a better experience. Would highly recommend Mr. Sam Master and Mr. Sheldon Wollman from Mercedes-Benz of Owings Mills. MD Robin and Andrew More

Top notch dealership It was one of the best car buying experience I've ever had. Mr. Al Riggio was very professional and hard working. Me. Riggio search for the car I want It was one of the best car buying experience I've ever had. Mr. Al Riggio was very professional and hard working. Me. Riggio search for the car I wanted and found it in the New Englands. Mr.Riggio never pushed me along or pressured me. I went to a excellent dealership and had an excellent saleperson. I would do it again. More

Excellent overall experience I recently purchased a used car from this dealership and was favorably impressed. I dealt both with Rachael Holderied as well as George Johnson and I I recently purchased a used car from this dealership and was favorably impressed. I dealt both with Rachael Holderied as well as George Johnson and I felt both were honest and extremely customer service oriented. They both seemed to truly appreciate my business and they did everything possible to work a deal for me so I had the car I wanted at my price too. They were not pushy but clearly wanted my business. This was my first experience with this dealership and I would recommend them. It should be noted that I am very savvy car buyer and was still VERY impressed with Rachel, George and my entire purchase process . Many times this can be an unpleasant experience but I felt very respected from the time I walked in to the dealership to the time I walked out with the keys in my hand. jim of Towson More

First Class Dealership This is one of the finest dealerships that I have visited in a very long time. These folks are friendly, helpful, knowledgeable and efficient, Rachael This is one of the finest dealerships that I have visited in a very long time. These folks are friendly, helpful, knowledgeable and efficient, Rachael Holderied provided me with an online proposal for a vehicle that had all of the options that I wanted. She was very helpful and honest in her approach and confirmed an ON THE ROAD price to me over the phone. When we arrived at the dealership we met with Josh Pomles who was as friendly & helpful as any salesman could be. Josh spent much time with my wife and I making certain that we were happy with the vehicle that we had chosen. Corey Hiken was very impressive with his knowledge of the features provided both inside and outside of the vehicle. He gave me a complete tutorial on every feature offered and demonstrated how each function operates. He very patiently helped me set up connections to the GPS, Bluetooth and Radio. Lori Ann Brown was delightful and very easy to work with. She explained to my wife and I every possible service and maintenance option available for our vehicle WITHOUT being pushy or rude. She gave us time to consider these options and allowed us to decide for ourselves what additional protections we felt were appropriate. The overall experience that we had at this dealership was outstanding. and the people that we dealt with were simply marvelous. Over the past 50 years my wife and I have been to many Lincoln & Cadillac dealerships in the Baltimore and Columbia Area and they have much to learn about honesty, courtesy and general customer relations. I would genuinely recommend Mercedes Benz of Owings Mills to any of my family or friends without hesitation. More

Thank you George Johnson and Team! I was a little cautious when looking to purchase a car and had researched "ad nauseum" cars, pricing, dealerships, etc. From the moment I talked wit I was a little cautious when looking to purchase a car and had researched "ad nauseum" cars, pricing, dealerships, etc. From the moment I talked with George Johnson I felt like I was talking to a friend and not just a slick salesman looking to make a deal. The entire staff I interacted with were knowledgeable, professional and friendly. I love my car and could not be happier with my purchase! I recommend George Johnson of Mercedes-Benz of Owings Mills to anyone who is looking for that "right" car and also wanting a positive, pleasurable experience. More

Great experience I told him exactly what I wanted and the price that I wanted to spend .it was no pressure of buying a vehicle he found exactly what I was looking for I told him exactly what I wanted and the price that I wanted to spend .it was no pressure of buying a vehicle he found exactly what I was looking for it was a great experience very professional. I would definitely recommend to anyone that is looking for vehicle More