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Mercedes-Benz of Owings Mills
Owings Mills, MD
2,404 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,404 reviews
September 12, 2017
It was a pleasure dealing with Ben Ben Atta-Peters listened to what I asked for, and he made every attempt to get me the car that I wanted. The car was not available in this region. Be Ben Atta-Peters listened to what I asked for, and he made every attempt to get me the car that I wanted. The car was not available in this region. Ben and Robb Banks were able to get the car from Chicago. Ben said what he would and could do, and more importantly, he did what he said. No drama. There was never a problem contacting him. If he missed my call, he would promptly text me or call me back when he could. Truly a pleasant experience. More
by Fran
September 09, 2017
Absolutely wonderful! Last night we purchased our very first Mercedes. Working with Ben and Jason was not only the best experience but it will also be a reason for coming b Last night we purchased our very first Mercedes. Working with Ben and Jason was not only the best experience but it will also be a reason for coming back to this dealership in future! More
by ANP
Employees Worked With
Jason Scarlett, Benedict Atta-Peters
September 08, 2017
Absolutely outstanding experience working with Brett and Tom. This is my second purchase at this location and i will come back again. Brett, Sales Manager went above and beyond to mak working with Brett and Tom. This is my second purchase at this location and i will come back again. Brett, Sales Manager went above and beyond to make sure i am happy with purchase. It was wonderful experience. More
by Nataliya Lutsiv
Employees Worked With
Tom Lopez, Brett Fader
September 07, 2017
Great support from Kyle Kyle was a great advocate and asset during my recent purchase of an SL550R. He was extremely knowledgeable about both the car and the lease process. Kyle was a great advocate and asset during my recent purchase of an SL550R. He was extremely knowledgeable about both the car and the lease process. It was a pleasure working with him More
by Mpugh
Employees Worked With
September 05, 2017
Excellent Service Advisor I have known Andre Goppy since I purchased my vehicle in 2013. He is the reason why I keep coming back to have my car service at this location. He ha I have known Andre Goppy since I purchased my vehicle in 2013. He is the reason why I keep coming back to have my car service at this location. He has excellent customer service and communication skills. His attention to detail to his customers’ needs is exceptional. Most importantly, he is very professional and has 100% patience with his customers, even when we are difficult. I would highly recommend him to everyone I know. He is wonderful. More
by MKS
Employees Worked With
Andre Goppy
August 15, 2017
Pre-Owned Purchase with Robb Banks and Michael Barnes Purchased a pre-owned BMW X5 from Robb Banks and Michael Barnes and it could not have gone better. Both are true professionals and exceeded my expect Purchased a pre-owned BMW X5 from Robb Banks and Michael Barnes and it could not have gone better. Both are true professionals and exceeded my expectations in every area. I highly recommend dealing with them!!! Mercedes Benz of Owings Mills is lucky to have two of the best in the business. Thanks guys!! More
by Don Borum
June 21, 2017
Andre Goppy for President I have been using this dealership for 15 + years. I have been with Andre for the past 7. He is excellent! His follow through, attention to detail and I have been using this dealership for 15 + years. I have been with Andre for the past 7. He is excellent! His follow through, attention to detail and all around "niceness" makes my visits enjoyable. I would highly recommend him! More
by mfein323
Employees Worked With
Other Employees :
Laverne Peters, Andre Goppy, Sheldon Wollman, Kyle Harris
June 15, 2017
Great service from Harry Levy... I was honestly thinking of switching dealership and go to Hunt Valley. Harry saved the day. He has been the most professional service man I've dealt w I was honestly thinking of switching dealership and go to Hunt Valley. Harry saved the day. He has been the most professional service man I've dealt with in 10 years. Now I want to give them more business and even considering buying a new Benz only if he gets the commission. :) More
by Tennis2015
Employees Worked With
Harry Levy
May 22, 2017
What a Horrible Service Manager? This guy is just about as rude as a person could possibly be. The mechanics in the service department are UNDER-SKILLED and/or UNDER-TRAINED. No place This guy is just about as rude as a person could possibly be. The mechanics in the service department are UNDER-SKILLED and/or UNDER-TRAINED. No place should be able to service a Mercedes-Benz better than The Official Mercedes-Benz Dealership. Unfortunately that is not true of this particular service center where the technician actually caused more problems to my vehicle than it had before I brought it there. This Service Manager, Tim Sauter, pretty much told me that he didn't care (using other words). I HIGHLY RECOMMEND "NOT" TAKING YOUR VEHICLE TO MERCEDES-BENZ OF OWINGS MILLS FOR ANY TYPE OF SERVICE NEEDED. People in positions of authority should have better customer relation skills and should have knowledge of cars, in this particular case. He does not!! More
by Lovely Lady
May 14, 2017
Kyle is the man a super guy as well as a awesome saleman. This is my second car purchase from Kyle and both time get was great. No hassle took time to l w the meeting test drive a couple of cars to make sure This is my second car purchase from Kyle and both time get was great. No hassle took time to l w the meeting test drive a couple of cars to make sure I was satisfied. Thanks again Kyle love my new GLC 43. More
by Tlc222
Employees Worked With
Fran M King, Kyle Harris
