Mercedes-Benz of Owings Mills

My extended family Working with Andre is such a pleasure. Regardless of what he's doing he always goes above and beyond to assist me. I continue to drive Mercedes Benz Working with Andre is such a pleasure. Regardless of what he's doing he always goes above and beyond to assist me. I continue to drive Mercedes Benz because of him. I truly appreciate his customer service as well as everyone at the dealership from the moment I arrive til the moment I leave I feel valued. Thanks Mercedes👌🏽 More

Customer satisfaction Brooke was awesome. I am in school and went and looked at a car on the weekend. She helped me look up the car I thought I wanted and since it's no lon Brooke was awesome. I am in school and went and looked at a car on the weekend. She helped me look up the car I thought I wanted and since it's no longer made she helped me to narrow down what other types of cars I liked. She told me she would call me to set up an appointment to come a test drive a car a finally picked. She waited until the next weekend to do that so she didn't interrupt my school schedule. Also, once I did come in she had the car ready so we could go out and showed us everything there was to know about the car. I ended up buying it and the store closed at 6 but she stayed with us until 8 to make sure everything went right with our paperwork. Very friendly and knowledgeable as well! More

Very professional. Awesome The Mercedes-Benz of Owings mills, md. Ben is wonderful and would recommend him as your sales consultant. The whole staff from when you walk in the The Mercedes-Benz of Owings mills, md. Ben is wonderful and would recommend him as your sales consultant. The whole staff from when you walk in the door are friendlyand very welcoming. Cone to Mercedes-Benz of Owings mills and find your dream. More

Easiest car buying experience ever! Very professional and courteous. In my past have purchased over 15 cars from Honda, Toyota, Lexus, BMW, and Acura dealers, and i even worked as a sal Very professional and courteous. In my past have purchased over 15 cars from Honda, Toyota, Lexus, BMW, and Acura dealers, and i even worked as a salesman at one time in my past. In short I understand car business. With that said this car buying experience was the easiest and most stress free. I took home 2017 s class 4 Matic loaded with options at amazing price. He knew I was a serious buyer and got right down to the point and that was all I needed. I'm very happy that I decided to drop by. Thanks Brooke for being so accessible and taking the time to explain the small details. Btw, Brooke's mind-blowing body is an asset to herself and to the dealership. ;) 8006 Alchemy Way Elkridge? MD? 21075 United States More

Fast Service and Excellent Customer Care Excellent and fast service on this week-end. Kyle Harris always provides expedient and detailed service analysis for our car. I really appreciate the Excellent and fast service on this week-end. Kyle Harris always provides expedient and detailed service analysis for our car. I really appreciate the customer care at Mercedes Benz of Owings Mills. More

Great service customer service My wife and I had a very bad experience when purchasing one of our cars during the transition to Mile One. The ONLY reason we ever went back was bea My wife and I had a very bad experience when purchasing one of our cars during the transition to Mile One. The ONLY reason we ever went back was beacause of Andre. He is a rare breed in these times. He loves his work and it shows with his huge smile and how hard he works to get everything right. More

Fabulous Quick, professional and easy. I arrived at 2:30pm without an appt. They promptly greeted me and shuttled me to my office. My car was returned clean Quick, professional and easy. I arrived at 2:30pm without an appt. They promptly greeted me and shuttled me to my office. My car was returned clean at 5:15pm. Couldn't be happier about today's experience! More

Awesome The customer service at the Owings Mills dealership is awesome. Andre is my service writer and always provides top-notch customer service. he always The customer service at the Owings Mills dealership is awesome. Andre is my service writer and always provides top-notch customer service. he always goes the extra mile in making sure you are satisfied and your vehicle is serviced correctly. I have been away for approx a year and a half and must admit I missed the level of customer service they provide. I will be coming back here for my regular service. Thanks Andre for all that you do. More

Just what I would expect from a luxury dealer Kyle is the best service writer I've ever worked with. He was no nonsense, which I appreciate. He was able to explain any and all work to be done when Kyle is the best service writer I've ever worked with. He was no nonsense, which I appreciate. He was able to explain any and all work to be done whenever I brought my car in. He would also immediately notify me if any issues were discovered by the tech. I always felt like I was treated like a valued client. I highly recommend requesting Kyle for any service needs. More

Working With Patricia Pat couldn't possibly have been any easier to deal with. She was extremely helpful, extremely organized, and extremely pleasant. She made my experie Pat couldn't possibly have been any easier to deal with. She was extremely helpful, extremely organized, and extremely pleasant. She made my experience at Owings Mills Mercedes Service Dept..a perfect one. More