Back

Mercedes-Benz of Owings Mills

Owings Mills, MD

5.0
2,404 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

9727 Reisterstown Rd

Owings Mills, MD

21117

Directions

By Type

Showing 2,404 reviews

September 23, 2017

Pleasant service experience Working with Andre makes any and all service issues easy. He is a true professional and always goes out of his way to make sure the problem is resolve More

by Bailey
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Andre Goppy
Oct 18, 2017 -

Mercedes-Benz of Owings Mills responded

Good afternoon Bailey. In response to your review, I want to take the time to thank you for praising Mercedes-Benz of Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Bailey and be sure to stop by soon!

September 23, 2017

Accurate and pleasant My visits are always awesome. My service advisor Andre Goppy is very personable, detailed, and very professional. He keeps me at ease by with keeping More

by Dsbenz500
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Goppy
Oct 18, 2017 -

Mercedes-Benz of Owings Mills responded

Good afternoon. In response to your review, I want to take the time to thank you for praising Mercedes-Benz of Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

September 23, 2017

best customer service Andre has always displayed professionalism, knowledgeable and friendly customer service since I have been coming to R&H back in 2011. I would always r More

by Tier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Goppy
Oct 18, 2017 -

Mercedes-Benz of Owings Mills responded

Thank you Tier for taking the time to review us! Mercedes-Benz of Owings Mills strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Tier.

September 23, 2017

Great Reliable Customer Service Andre Goppy is my service advisor and he goes out of his way to ensure my questions and concerns are met in a timely and professional manner. I espec More

by Two4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Goppy
Oct 18, 2017 -

Mercedes-Benz of Owings Mills responded

Thanks for the positive feedback! It was our pleasure servicing your vehicle and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Mercedes-Benz of Owings Mills would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

September 23, 2017

Excellence and professionalism Had a welcoming reception upon registration of my suv for servicing and Mr Harry Levy took over from there with ensuring my car is done on time and of More

by Marieliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Levy
Oct 18, 2017 -

Mercedes-Benz of Owings Mills responded

Greetings Marieliz! Thank you for stopping by Mercedes-Benz of Owings Mills. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

September 23, 2017

Great service person and service This dealer is awesome. After being referred about a year ago from my purchasing dealership i had the opportunity to see dedicated service folks who r More

by RP680
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre Goppy
Oct 18, 2017 -

Mercedes-Benz of Owings Mills responded

Good afternoon. In response to your review, I want to take the time to thank you for praising Mercedes-Benz of Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

September 23, 2017

Andre Once again, impeccable service from start to finish from Andre. TRUST. RELATIONSHIP. COMMUNICATION! Debbie is very nice too! Behicle ready before More

by AggieMOM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre Goppy
Oct 18, 2017 -

Mercedes-Benz of Owings Mills responded

Good afternoon Aggie! Thank you so much for your kind comments. Mercedes-Benz of Owings Mills is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Aggie for the highly praised review.

September 23, 2017

Excellent Experience The service department at Mercedes Benz of Owings Mills is outstanding. Andre Goppy always goes above and beyond to exceed my expectations. It is a pl More

by Mercedess550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Goppy
Oct 18, 2017 -

Mercedes-Benz of Owings Mills responded

Good afternoon! Thank you so much for your kind comments. Mercedes-Benz of Owings Mills is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

September 23, 2017

Great experience Brooke Richardson is the best when it come to buying a car she is very knowledgeable and she believes in making sure the customer is satisfied she tak More

by Kman4712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Richardson
Oct 18, 2017 -

Mercedes-Benz of Owings Mills responded

Thank you for taking the time to review us! Mercedes-Benz of Owings Mills strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

September 23, 2017

Excellent Service!! Brooke Richardson greeted me outside. She was very pleasant and she took her time with me. Brooke is very knowledgeable about the cars. I have already More

by Keisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Richardson
Oct 18, 2017 -

Mercedes-Benz of Owings Mills responded

Hi Keisha! We are glad to hear that you were happy with Brooke's service - that kind of feedback can go a long way. Mercedes-Benz of Owings Mills appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Mercedes-Benz of Owings Mills.

...
178
...