Mercedes-Benz of Owings Mills

Customer service was great! Dylan Jones was very friendly and professional. The team that helped us was on point in every aspect and made the process fast and easy. We are really Dylan Jones was very friendly and professional. The team that helped us was on point in every aspect and made the process fast and easy. We are really enjoying our 2017 GLE. More

Great Used car buying experience Mr. Atta-Petters was very helpful and knowledgeable. He made my car buying experience quite simply pleasant. He was fair, kind, respectful and very ac Mr. Atta-Petters was very helpful and knowledgeable. He made my car buying experience quite simply pleasant. He was fair, kind, respectful and very accommodating. He listens very well and addressed every one of my concerns promptly. His professional demeanor is commendable. I will certainly use him again if I needed to purchase another vehicle. More

Customer Service here is on point MB of Owings Mills is an exemplary dealership. Working with Tom Lopez was a pleasant experience. In fact the whole team from the moment I stepped thro MB of Owings Mills is an exemplary dealership. Working with Tom Lopez was a pleasant experience. In fact the whole team from the moment I stepped through the doors were very friendly. I didn't feel rushed and they made me very comfortable. More

Service My Advisor, Andre Goppy, has made my servicing experience a spectacular one, first time, every time! I am always impressed with the customer service My Advisor, Andre Goppy, has made my servicing experience a spectacular one, first time, every time! I am always impressed with the customer service exhibited. More

Friendly/courtesy Tom did his homework in going the extra mile to find a vehicle for me within my price range. Had 4 vehicles for me to test drive and all were within m Tom did his homework in going the extra mile to find a vehicle for me within my price range. Had 4 vehicles for me to test drive and all were within my price range More

One word outstanding I received fast and excellent service and repairs. Always kept me abreast or my car situation. Bottom line very satisfied with the outcome. Andre d I received fast and excellent service and repairs. Always kept me abreast or my car situation. Bottom line very satisfied with the outcome. Andre did an outstanding job. More

Andre Goppy is the epitome of a “customer-centric” Mercedes representative. I am always satisfied with the professionalism and service he provides. I came in tod is the epitome of a “customer-centric” Mercedes representative. I am always satisfied with the professionalism and service he provides. I came in today for a car wash appointment and inquired about a letter I received regarding a recall. Not only did Andre arrange to have the recall item resolved but he also discovered an additional recall item that needed to be addressed. This is just one example of the type of customer service I have experienced over the last five years with Andre as my Service Advisor. He is top-notch! Steve Brown More

Happy GM Len Simon took very good care of me and my truck. Real guy to deal with, and my new friend. Jason made the deal happen. Thank you Jason. GM Len Simon took very good care of me and my truck. Real guy to deal with, and my new friend. Jason made the deal happen. Thank you Jason. More

Easy and smooth Andre is so easy to work with. He always delivers what he says and makes servicing your car a simple process instead of a headache Andre is so easy to work with. He always delivers what he says and makes servicing your car a simple process instead of a headache More

Great customer service Andre is truly one of kind, always professional and courtesy, and go beyond to make sure you are satisfied with the service, he has been my service co Andre is truly one of kind, always professional and courtesy, and go beyond to make sure you are satisfied with the service, he has been my service coordinator for five years. More