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Mercedes-Benz of Owings Mills

Owings Mills, MD

4.9
2,358 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9727 Reisterstown Rd

Owings Mills, MD

21117

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Showing 2,358 reviews

December 07, 2023

Mercedes-Benz Benz of Owings is the best place to go and get your new vehicle and ask for Mr Dennis Epps. Great man with an excellent service. They have great deals on cars. More

by Kay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robb Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahaman Kolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Mercedes-Benz of Owings Mills responded

Hello Kay, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 07, 2023

Great experience at this dealership. Very knowledgeable and customer service oriented. Pleasant and fun experience. More

by Suzette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Bourne III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phaeng Taweepuntsant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pozderac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran M King
Dec 09, 2023 -

Mercedes-Benz of Owings Mills responded

Hi Suzette, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

December 03, 2023

Elliot was superb, he made sure he went above & beyond and got me into my GLE 2024. Best place to shop for Mercedez. Excellent customer service overall ✅ More

by Wendy’s toy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Bourne III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phaeng Taweepuntsant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ibrahim Kassim
Dec 04, 2023 -

Mercedes-Benz of Owings Mills responded

Hello, we're so glad that we were able to go above and beyond your expectations! We hope you continue to choose us for all your automotive needs! Take care!

December 02, 2023

Mr. Elliott was absolutely amazing. I’m not a fan of sitting at dealership to purchase a car but he made it easy and fast. Great customer service! More

by LATRINA362013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Bourne III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phaeng Taweepuntsant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahaman Kolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2023 -

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Safe travels!

December 02, 2023

Thanks for working with me Elliott, I appreciate you so much for helping me and bring so professional and patient. Hands down the best Mercedes Dealership in town. More

by lrgutrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Bourne III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phaeng Taweepuntsant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahaman Kolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Fader
Dec 04, 2023 -

Mercedes-Benz of Owings Mills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. We hope you continue to choose us for all your automotive needs! Take care!

December 02, 2023

Mercedes Benz of Owings Mills did a great job selling me my new car. They were honest and fair about my trade in, and the car buying process took no time at all. More

by kbosley1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Lippman
Dec 03, 2023 -

Mercedes-Benz of Owings Mills responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

November 28, 2023

Everyone was exceptionally attentive and professional from the GM, Brett to salesman Elliott to tech liaison Phaeng to F&I rep Fran. This is the gold standard for how an automobile sale and delivery sho More

by Tim Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Bourne III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phaeng Taweepuntsant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran M King, Brett Fader
Dec 01, 2023 -

Mercedes-Benz of Owings Mills responded

Hi Tim, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

November 28, 2023

Dennis wwsn excellent. .. Kind.... And knowledgable of the vechicle that was purchased. Would definitely do business with him again. A+++ More

by BRIZZLEMAN62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Our team is available should you require any extra help.

November 22, 2023

Our service advisor was not in. Lori Came out, thoughly explained the service performed and parts on order. Then, followed up 2-days later by calling when parts came in. Absolute More

by kimkandk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Ludwig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Mercedes-Benz of Owings Mills responded

Hi, we appreciate your positive review about your recent experience with us! Our team is available should you require any extra help.

November 21, 2023

The staff at Mercedes Benz of Owings Mills were awesome. My husband and I weren’t 100% sure we could pull this off, but after a few negotiations and a lot of our salesperson going to the manager to make thi More

by Michelede33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ibrahim Kassim
Dec 01, 2023 -

Mercedes-Benz of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

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