Mercedes-Benz of Orlando

THE KINDNESS, UNDERSTANDING AND WILLINGNESS OF ALL OF THE SERVICE PEOPLE IS TO BE APPLAUDED ... HOWEVER MIKE SHATTUCK STANDS OUT. HE AND THE OTHER SERVICEMEN ARE ALWAYS AVAILABLE TO PUT IN A HELPING WORD TO SERVICE PEOPLE IS TO BE APPLAUDED ... HOWEVER MIKE SHATTUCK STANDS OUT. HE AND THE OTHER SERVICEMEN ARE ALWAYS AVAILABLE TO PUT IN A HELPING WORD TO SPEED MY ENCOUNTER RIGHT ALONG. AT 85 YEARS OLD THEY, I BELIEVE, GO OUT OF THEIR WAY TO MAKE MY EXPERIENCE MOST ENJOYABLE. More

Brought car in for B Service. We received advice for what to fix on the car and how to go about it. Appreciated the upfront quote and what was wrong w/ the car. Our regular ser We received advice for what to fix on the car and how to go about it. Appreciated the upfront quote and what was wrong w/ the car. Our regular service advisor and this service advisor are excellent. Highly recommend to anyone. More

AMAZING RAUL AND EVERYONE MADE IT SO EASY FOR ME. PROFESSIONAL CARING AND DID NOT BE RUDE LIKE THE MILLENIA LOCATION. LOVE IT. PROFESSIONAL CARING AND DID NOT BE RUDE LIKE THE MILLENIA LOCATION. LOVE IT. More

My customer care person was very nice and helpful, they did the work required and got me out in good time. did the work required and got me out in good time. More

Met me as soon as I exited my vehicle, ready to take car back for service and recall repair. Called a Lyft driver to take me back home and bring me back 4 hours later to get the car which had been washed an back for service and recall repair. Called a Lyft driver to take me back home and bring me back 4 hours later to get the car which had been washed and vacuumed and wiped out. Excellent service! More

Marcus the service advisor was very helpful and understanding. He explained everything precisely and how long it was going to take to service my vehicle. understanding. He explained everything precisely and how long it was going to take to service my vehicle. More

I recently had the pleasure of purchasing a Mercedes-Benz GLC 300 from Mercedes-Benz of Orlando, and I must say, it was an outstanding experience from start to finish. The team at the dealership truly exceed GLC 300 from Mercedes-Benz of Orlando, and I must say, it was an outstanding experience from start to finish. The team at the dealership truly exceeded my expectations, making this a memorable and enjoyable car-buying journey. From the moment I stepped into the showroom, I was warmly greeted by the friendly and knowledgeable staff. Their passion for the Mercedes-Benz brand was evident, and they were eager to assist me throughout the entire process. The sales representative, Kyle, who assisted me was not only professional but also incredibly patient. They took the time to understand my preferences, needs, and budget, ensuring that I found the perfect GLC 300 that ticked all the boxes. They expertly guided me through the available options and features, making sure I was well-informed before making my decision. The dealership's showroom was immaculate, showcasing the impressive range of Mercedes-Benz vehicles, including the GLC 300. The presentation of the cars was pristine, which gave me confidence in the dealership's commitment to quality. The negotiation process was transparent and straightforward, with no hidden fees or surprises. The staff were respectful of my budget, and they worked diligently to provide me with a fair deal. Their professionalism and willingness to accommodate my preferences left a lasting impression. Once I finalized the purchase, the delivery process was seamless. The vehicle was handed over in perfect condition, and the staff took the time to explain all the features and functions of the GLC 300. They made sure I felt comfortable with the car before driving off the lot. The overall experience at Mercedes-Benz Orlando was exceptional, making it stand out among other dealerships I've visited. Their commitment to customer satisfaction and their passion for the Mercedes-Benz brand truly made a difference in my purchasing decision. I would highly recommend Mercedes-Benz Orlando to anyone in search of a Mercedes-Benz vehicle, as they have undoubtedly set the standard for excellence in the automotive industry. Thank you, Mercedes-Benz Orlando, for making my GLC 300 purchase a delightful and stress-free experience. I'm thrilled with my new car and look forward to being part of the Mercedes-Benz family for years to come. More

Busy and congested parking. People seemed nice. Waiting room was dated and small area. No snacks out People seemed nice. Waiting room was dated and small area. No snacks out More

I have always been very well attended by extremely polite and very competent staff, I recommend. and very competent staff, I recommend. More