Mercedes-Benz of Orlando

Met me as soon as I exited my vehicle, ready to take car back for service and recall repair. Called a Lyft driver to take me back home and bring me back 4 hours later to get the car which had been washed an back for service and recall repair. Called a Lyft driver to take me back home and bring me back 4 hours later to get the car which had been washed and vacuumed and wiped out. Excellent service! More

Marcus the service advisor was very helpful and understanding. He explained everything precisely and how long it was going to take to service my vehicle. understanding. He explained everything precisely and how long it was going to take to service my vehicle. More

I recently had the pleasure of purchasing a Mercedes-Benz GLC 300 from Mercedes-Benz of Orlando, and I must say, it was an outstanding experience from start to finish. The team at the dealership truly exceed GLC 300 from Mercedes-Benz of Orlando, and I must say, it was an outstanding experience from start to finish. The team at the dealership truly exceeded my expectations, making this a memorable and enjoyable car-buying journey. From the moment I stepped into the showroom, I was warmly greeted by the friendly and knowledgeable staff. Their passion for the Mercedes-Benz brand was evident, and they were eager to assist me throughout the entire process. The sales representative, Kyle, who assisted me was not only professional but also incredibly patient. They took the time to understand my preferences, needs, and budget, ensuring that I found the perfect GLC 300 that ticked all the boxes. They expertly guided me through the available options and features, making sure I was well-informed before making my decision. The dealership's showroom was immaculate, showcasing the impressive range of Mercedes-Benz vehicles, including the GLC 300. The presentation of the cars was pristine, which gave me confidence in the dealership's commitment to quality. The negotiation process was transparent and straightforward, with no hidden fees or surprises. The staff were respectful of my budget, and they worked diligently to provide me with a fair deal. Their professionalism and willingness to accommodate my preferences left a lasting impression. Once I finalized the purchase, the delivery process was seamless. The vehicle was handed over in perfect condition, and the staff took the time to explain all the features and functions of the GLC 300. They made sure I felt comfortable with the car before driving off the lot. The overall experience at Mercedes-Benz Orlando was exceptional, making it stand out among other dealerships I've visited. Their commitment to customer satisfaction and their passion for the Mercedes-Benz brand truly made a difference in my purchasing decision. I would highly recommend Mercedes-Benz Orlando to anyone in search of a Mercedes-Benz vehicle, as they have undoubtedly set the standard for excellence in the automotive industry. Thank you, Mercedes-Benz Orlando, for making my GLC 300 purchase a delightful and stress-free experience. I'm thrilled with my new car and look forward to being part of the Mercedes-Benz family for years to come. More

Busy and congested parking. People seemed nice. Waiting room was dated and small area. No snacks out People seemed nice. Waiting room was dated and small area. No snacks out More

I have always been very well attended by extremely polite and very competent staff, I recommend. and very competent staff, I recommend. More

Al was very prompt, friendly and helpful. He made the process fun. He protected the car I wanted before someone else could buy it. He was knowledgeable about the car and the different feature He made the process fun. He protected the car I wanted before someone else could buy it. He was knowledgeable about the car and the different features. I will recommend him to my friends and family. More

Service rep very courteous and knowledgeable and shuttle service was very helpful and without a long wait service was very helpful and without a long wait More

Great service they always treat me great and try to accommodate, service consultants and sales are very nice. accommodate, service consultants and sales are very nice. More

Service was very good this visit. I had an emergency Was taken care of by Rafa right away I had an emergency Was taken care of by Rafa right away More

Very customer satisfaction oriented with an emphasis on quality and doing what is promised. Rapael Pena, my service representative, never disappoints and always delivers what is promised. Dealerships are quality and doing what is promised. Rapael Pena, my service representative, never disappoints and always delivers what is promised. Dealerships are only as good as their staff and Rapael Pena is the best. More