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Mercedes-Benz of Orlando
Maitland, FL
535 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family.
Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 535 reviews
April 02, 2012
Have leased 4 cars from Frank over the past 10 years. We are always pleased with our experience. Mercedes makes a great product. That, combined with dealership professionalism are why we keep returning. are always pleased with our experience. Mercedes makes a great product. That, combined with dealership professionalism are why we keep returning. More
by Drhorowitz
Employees Worked With
Frank Whitton, Frank Whitton
April 02, 2012
Robert took care of me when I was shopping to get my first Mercedes. I call him by his first name because he was very personal and caring about my needs. He did not try and give me a cheap sales pitch. first Mercedes. I call him by his first name because he was very personal and caring about my needs. He did not try and give me a cheap sales pitch. He displayed outstanding integrity, and finished the sale within a couple of hours. After I purchased my vehicle and had a technical question two weeks later, he did not hesitate to go out to a similar vehicle to walk me through the process. If you are looking for a certified pre-owned Mercedes Benz, ask for Robert Owens. I promise that you will be satisfied with the outcome. More
by AJCLARK38
Employees Worked With
Robert Owens
April 01, 2012
We were very satisfied with the care that we received when buying our smart car. Robert was extremely helpful and guided us through the process and was able to make us a deal. I would highly recommend when buying our smart car. Robert was extremely helpful and guided us through the process and was able to make us a deal. I would highly recommend him and the dealership to anyone looking into buying a smart car or mercedes. Thanks again. More
by macmillk
Employees Worked With
Robert Owens
April 01, 2012
I purchased this car online. Robert described the car very accurately. He provided pictures in advance. He was timely in his responses. He was a great help getting all the paperwork sent to me and ensuri very accurately. He provided pictures in advance. He was timely in his responses. He was a great help getting all the paperwork sent to me and ensuring that the car got on the transport without any issues. From the day I paid for the car to the day it arrived from Florida to Massachusetts was only 6 days. Thats great! More
by jspbtown
Employees Worked With
Robert Owens
March 30, 2012
Robert gave a good run down of the vehicle, and spent the time to answer questions and let me decide my options. He did not do the high pressure sales tactics you find with other dealers. He then went out o time to answer questions and let me decide my options. He did not do the high pressure sales tactics you find with other dealers. He then went out of his way to help with a time deadline I was in, to get my new vehicle shipped from another dealer and got it so I could be on my way and not miss my appointment. More
by yappyfox
Employees Worked With
Robert Owens
March 29, 2012
We were very pleased with MB of Orlando. Frank did a great job in getting us the car we wanted at a very fair price. Tracey did a good job with the paperwork. All in all a pleasant buying experience for great job in getting us the car we wanted at a very fair price. Tracey did a good job with the paperwork. All in all a pleasant buying experience for which we thank you. More
by BarbPhil
Employees Worked With
Frank Whitton, Tracey Pellegrino
March 29, 2012
I originally starting using this dealership to service a car I had purchased from another location. I was impressed with the level of service and returned for my next purchase. car I had purchased from another location. I was impressed with the level of service and returned for my next purchase. More
by richardtharp
Employees Worked With
Frank Whitton, Carolyn Roy
March 20, 2012
I have been a Mercedes customer for 12 years . This year I was ready to downsize as I am planning my retirement plan. I was shopping for other cars and when I called Jorge and told him I was turning in my I was ready to downsize as I am planning my retirement plan. I was shopping for other cars and when I called Jorge and told him I was turning in my car he said to me" Nector allow me to keep you in the Benz family as I know you have become to love it" So I told him you have one shot! To my surprise Jorge placed me on hold and in 7 minutes came back to me and asked when can I come by and pick up the new car!! Needles to say I was overcomed with joy as I will admit after driving a Mercedes for the past 12 years there is NOTHING like it. Thank you Jorge for working the magic and allowing me to stay with The Mercedes Benz Family. My family and peers are so impressed with my new car and I owe it all to you. From one latino to another: Mi hermano usted es un hombre increible, y gracias por ser tan amable. Jorge you are the best! Thank YOU .. More
by apacollazo
Employees Worked With
Jorge Roque
December 13, 2011
They leased me a VERY stripped down car for the price of a fully loaded one and when I discovered this, they refused to assist me. I would never do business with them again!! a fully loaded one and when I discovered this, they refused to assist me. I would never do business with them again!! More
by mrtnrich55
Employees Worked With
Buddy and Bob Berryhill
September 28, 2011
I love coming in to this dealer ship. Outstanding customer service and very friendly. There are willing to go out of there way to make you happy and comftable. Jorge thank you so much for your kind customer service and very friendly. There are willing to go out of there way to make you happy and comftable. Jorge thank you so much for your kindness and for going out of your way to make me happy. Love my new GLK 350! Thank you Mercedes Ama Gonzalez God Bless! More
by csenquis81
Employees Worked With
Jorge, Jorge Roque
