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Mercedes-Benz of Orlando

Maitland, FL

4.7
536 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family. Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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810 North Orlando Avenue

Maitland, FL

32751

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Showing 536 reviews

April 21, 2012

We had a wonderful experience purchasing our vehicle with Robert. We had just purchased a new SUV but quickly realized that we did not like it. We wanted to trade it but at the same time, we did not want to More

by abuislam3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Owens
Jul 04, 2012 -

Mercedes-Benz of Orlando responded

Hello abuislam3: Thank you for sharing your feedback on Dealer Rater. I am glad that Robert was able to help you get behind the wheel of a vehicle that was more to your liking. He certainly does maintain a positive relationship with his customers throughout the life of their ownership experience, so you can feel confident that he will be here to assist you whenever the need may arise. We appreciate your business, and wish you much enjoyment in your new Mercedes! Kind regards, Kim Arthur Mercedes-Benz of Orlando

April 20, 2012

We have been searching for a used vehicle for over 6 months. It was getting frustrating not a good experience at all. Until we drove to see Robert and my family and I were greater with courtesy and res More

by Misty Bermudez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Owens
Jul 04, 2012 -

Mercedes-Benz of Orlando responded

Hello Misty: Thank you for sharing your feedback on Dealer Rater. I am glad to hear that working with Robert and our dealership was a breath of fresh air for you! We are happy to welcome you to the Mercedes-Benz of Orlando family, and look forward to providing many more pleasant experiences throughout your ownership experience. Wishing you safe & enjoyable travels in your new Mercedes! Kind regards, Kim Arthur Customer Relations Coordinator

April 19, 2012

I came to the dealer after spending a month shopping for a car and thanks to Mr. Ajib who was able to find a car for me and make the purchase pleasant and easy. Thanks again will only buy cars from Rami More

by Zhindileh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Ajib, Yvette Lookhoff
Jul 04, 2012 -

Mercedes-Benz of Orlando responded

Hello Zhindileh: Thank you for sharing your feedback on Dealer Rater. I’m sure you were very happy to finally get behind the wheel of your new Mercedes! It sounds like it was worth the wait. I am glad to hear that the experience with Rami and our dealership was pleasant and easy. We appreciate your business and wish you many years of enjoyment in your new Mercedes! Kind regards, Kim Arthur Customer Relations Coordinator

April 19, 2012

I would like to thank Mr. Ajib for a very easy and simple purchase I purchased the car and he delivered it to my house. It was the best experience I've ever had purchasing a car. Thank you again and best o More

by Magedsalem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Ajib, Tracey Pellegrino
Jul 04, 2012 -

Mercedes-Benz of Orlando responded

Hello Magedsalem: Thank you for sharing your feedback on Dealer Rater. I am happy to hear that it was a positive experience, and that the vehicle arrived right on your doorstep! We appreciate your business and wish you as much pleasure driving your new Mercedes as you had purchasing it! Kind regards, Kim Arthur Customer Relations Coordinator

April 19, 2012

I would like to congratulate Mr. Rami Ajib on the great experience that I had buying my car from his dealership. Rami is very knowledgeable in the car industry and understands the needs of his customers. More

by amahamma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Ajib
Jul 04, 2012 -

Mercedes-Benz of Orlando responded

Hello Amahamma: Thank you for sharing your feedback on Dealer Rater. I am glad to hear that you felt comfortable purchasing your vehicle from Rami. We look forward to having you as a member of the Mercedes-Benz of Orlando family for many years to come. Enjoy your new Mercedes! Kind regards, Kim Arthur Customer Relations Coordinator

April 19, 2012

Very good experience dealing with this dealership, and with Mr. Ajib. The car buying process was very streamlined, and there wasn't any of the typical haggling I had previously experienced with some other More

by Hisham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Ajib
Jul 04, 2012 -

Mercedes-Benz of Orlando responded

Hello Hisham: Thank you for completing the service experience survey. I am glad to hear that the process of purchasing your vehicle was efficient and that Rami pointed out features of your vehicle that you would benefit from right away! Time is certaily valuable, and I’m glad we were able to save you some. We appreciate your business and wish you many years of enjoyment in your new Mercedes! Kind regards, Kim Arthur Customer Relations Coordinator

April 19, 2012

From the moment my husband and I walked in the door we new this was the right place for us. From the initial greeting to Mr Ajib taking the time to explain the benefits and narrow down the car that was be More

by LuisaV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Ajib, Rami Ajib
Jul 04, 2012 -

Mercedes-Benz of Orlando responded

Hello Luisa: Thank you for sharing your feedback on Dealer Rater. I am so happy to hear that you felt at home with Rami and our dealership. You will find that we truly look upon our customers as family, and enjoy a mutually positive relationship for decades. We even have some 2nd and 3rd generation customers who are part of the Mercedes-Benz of Orlando family, and look forward to being a part of your life for many years to come. Wishing you safe & enjoyable travels in your new Mercedes! Kind regards, Kim Arthur Customer Relations Coordinator

April 19, 2012

As a past customer I am familiar with Rami Ajib, I was very happy with the service and treatment I received from him, He was very Helpful in helping me in my selection of the vehicle, as well as the paper More

by Maha.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Ajib
Jul 04, 2012 -

Mercedes-Benz of Orlando responded

Hello Maha: Thank you for sharing your feedback on Dealer Rater. I am glad to hear that you had a pleasant experience with Rami. Thank you for your recommendations, as well. That means a lot to both Rami and the dealership. Please feel free to call upon us whenever we may be of assistance! Kind regards, Kim Arthur Customer Relations Coordinator

April 19, 2012

I had a wonderful experience when i was looking for a car. Rami Ajib was my salesman and I couldn't have asked for a better person to help me. I think every salesman could learn from him..... I will come More

by Scarlet78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Ajib
Jul 04, 2012 -

Mercedes-Benz of Orlando responded

Hello Scarlet: Thank you for sharing your feedback on Dealer Rater. I am happy to hear that Rami provided a memorable experience for you. We look forward to having you as a member of the Mercedes-Benz of Orlando family for many years to come! Kind regards, Kim Arthur Customer Relations Coordinator

April 16, 2012

I want to express my gratitude to Mr. Rami Ajib. Mr. I want to express my gratitude to Mr. Rami Ajib. Mr. Ajib was referred to me by one of my friends because he noticed how frustrated I was, I had be More

by SandraGutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Ajib
Jul 04, 2012 -

Mercedes-Benz of Orlando responded

Hello Sandra: Thank you for sharing your feedback on Dealer Rater. I am happy to hear that Rami helped find the perfect vehicle for you! Repeat business and referrals are the highest form of compliment a sales professional can receive, so thank you for your pledge to come back to Rami for your next vehicle & to share your positive experience with others. We appreciate your business and wish you many years of enjoyment in your dream car! Kind regards, Kim Arthur Customer Relations Coordinator

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