Mercedes-Benz of Orlando

Henry is a class act. I never felt any pressure to buy, he was very helpful and able to answer all my question with expertise. he was very helpful and able to answer all my question with expertise. More

I have been looking into buying a Mercedes for a while and I am sure I got it from the right place. Jorge was knowledgeable, patient, always attentive to my needs and wants and graciously willing to comp and I am sure I got it from the right place. Jorge was knowledgeable, patient, always attentive to my needs and wants and graciously willing to comply. He's an excellent salesperson, wanting to make my experience as pleasant and stress-free as possible. He went above and beyond to get me the vehicle I wanted it. And boy did he delivered!!!! I'm extremely happy with my car and he continues to surprise me with his attention to my needs post-sale. He spend a considerable amount of time explaining the features of my car and is on-call for any question post delivery. If you are looking into buying a Mercedes Benz, this is the dealer to get it from and Jorge is the salesperson for you! More

I enjoy coming to this dealership. The employees are very courteous, friendly and prompt, both in the sales and service department. They are always more than willing to work within my means and needs. Excell courteous, friendly and prompt, both in the sales and service department. They are always more than willing to work within my means and needs. Excellent customer service. Love the vehicles. More

It was an extreme pleasure working with Henry Wright. From start to finish his customer service and warm personality was FIVE STARS!! I would highly recommend Mercedez of Maitland and Mr. Henry Wright to From start to finish his customer service and warm personality was FIVE STARS!! I would highly recommend Mercedez of Maitland and Mr. Henry Wright to everyone I know. Thank you for being effecient and attentive throughout our whole car buying experience. We love our 2011 Toyota Venza :) More

On Monday, August 20th, I inquired about a 2012 E350 through the Costco Auto Program. It is now Friday, August 24th and I have not been contacted by anyone. After 24 hours of no response, I contacted Al through the Costco Auto Program. It is now Friday, August 24th and I have not been contacted by anyone. After 24 hours of no response, I contacted Alan Trepanier and left a voicemail. Still nothing. I tried sending an email to Alan Trepanier. No response. In fact, I received an email from Frank Whitton asking me for a good contact number. Figuring he intercepted the email to Alan, I responded with my cell phone number. Still nothing. No return email, no call, no voicemail. Please avoid this dealership at all cost!!! More

We recently visited this dealership looking for a new C-350 Coupe. The building is clean and neat and the staff very friendly and helpful. We had never leased before and Mr. Whitton took the time to expl C-350 Coupe. The building is clean and neat and the staff very friendly and helpful. We had never leased before and Mr. Whitton took the time to explain how it might benefit us based on our particular buying habits. We had quite a bit of contact with Mr. Whitton before we completed the sale. We were impressed by how quickly he answered all our e-mail inquiries - even those we made on a Sunday afternoon. If your are looking for a Mercedes, give Mr. Whitton a chance to earn your business. And a special thanks to his finance guru, Ms. Pellegrino. She is excellent at explaining lease and financing programs. More

Henry is a great guy to have in sales. He worked with me patiently throughout the process of purchasing an automobile. What I liked the most was that I never felt any pressure to buy and could take my time patiently throughout the process of purchasing an automobile. What I liked the most was that I never felt any pressure to buy and could take my time making the decision. I would not normally have felt comfortable at a Mercedes Dealership thinking my income would not harbor the thought of purchasing a car there, however the staff at Mercedes Benz of Orlando all treated me with patience and respect. Because of this I will return to their dealership for service needs and perhaps when the time comes to purchase another automobile. More

A very enjoyable buying experience! Jorge was very patient. I shopped other dealerships and they bettered my price. Jorge also was very good instructing me on my car. patient. I shopped other dealerships and they bettered my price. Jorge also was very good instructing me on my car. More

My wife and I had a very enjoyable experience purchasing a new ML 350 from Orlando Mercedes due to Frank. He is extremely professional,very polite and explains all the fine points of the vehicle. After the a new ML 350 from Orlando Mercedes due to Frank. He is extremely professional,very polite and explains all the fine points of the vehicle. After the purchase, Frank does excellent follow up and makes sure that you are happy with the vehicle. Frank is a great asset to Orlando Mercedes and we have had excellent service out all departments of Orlando Mercedes. We have purchased several vehicles from your dealership over the years and plan to continue to do so; due to your outstanding customer service and professionals like Frank. Respectfully, Constance and Cleve Hightower More

We were not in the market for a car, however, we found this car driving by and the INCREDIBLE price listed on the windshield. Jorge was very professional, eager to make us happy without being pushy. We this car driving by and the INCREDIBLE price listed on the windshield. Jorge was very professional, eager to make us happy without being pushy. We came back the next morning and purchased the vehicle. More