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Mercedes-Benz of Orlando

Maitland, FL

4.7
536 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family. Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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810 North Orlando Avenue

Maitland, FL

32751

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Showing 536 reviews

September 09, 2021

Great service every time.I will continue to use the Great service every time. I will continue to use the service department and recommend it to all my friends. The service was completed on my time requ More

by Jin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hertz
Sep 14, 2021 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2021

My car was picked up on a flat bed truck! The service was quick, and Drake had me picked-up from home. Great Service! My car runs Great! Thank you Drake! More

by bevala33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Grable, and driver David
Sep 08, 2021 -

Mercedes-Benz of Orlando responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2021

my service advisor was extremely in tune to what my needs and that of my vehicle were. More

by rdbrlb0127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Grable
Sep 04, 2021 -

Mercedes-Benz of Orlando responded

Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 27, 2021

Always very personable with a pleasant area to sit and wait… This time they were ahead of schedule with my service A. Draper and Marcus are always awesome. Although … I am still waiting for a callback f More

by RDH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Grable & Marcus Diaz, Frank Whitton
Sep 01, 2021 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 24, 2021

Excellent and punctual service. Service advisor Rafael Pena did an outstanding job taking care of my E400 car. I recommend M-B of Orlando to anyone who needs to service an M-B car. More

by Simaan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Pena, Glenn Volence
Aug 31, 2021 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do!

August 23, 2021

Great customer service. Very friendly team that helped me purchase a new car .This dealership is highly recommended. More

by Cdann4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia , Mike Hertz
Aug 31, 2021 -

Mercedes-Benz of Orlando responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2021

Dealership was very professional and completed the in a timely fashion. They will be our service provider from this time forward. More

by samhasson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Diaz
Aug 31, 2021 -

Mercedes-Benz of Orlando responded

Hi, we appreciate you taking the time to leave us a response! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 21, 2021

Anass Gannaouiwas great. He made the process easy. We loved the car on first sight and he made it easy for us to purchase and get qualified for financing. More

by argreenfamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anass Gannaoui
Aug 31, 2021 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We want to sincerely thank you for your business and we hope to see you here again down the road!

August 15, 2021

The mechanic just repeat from the warranty manual word by word in order to avoid coverage for the disc.very disappointing compare to other brands like bmw,audi More

by Claudio Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alberto vidal
Aug 16, 2021 -

Mercedes-Benz of Orlando responded

Hello Claudio, we are deeply disappointed by your experience at Mercedes-Benz of Orlando. If you would be willing to give us another chance in the future, please reach out to our General Manager at (407) 680-0784. We would appreciate the chance to turn your experience around.

Aug 17, 2021 -

Claudio Mario responded

I had served this country and sacrifice my family even lost 2 kids in 5 years and we believe in second chances i will contact you and try again thanks for your response 🙏 👍

August 13, 2021

The dealership did a wonderful job. I only wish you were closer to me. I live in Mims Florida, Titusville Florida area, and it takes almost an hour each way. Wish you would put a dealership nearby. More

by John wynocker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shattuck
Aug 16, 2021 -

Mercedes-Benz of Orlando responded

Hi John, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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