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Mercedes-Benz of Orlando
Maitland, FL
536 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family.
Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 536 reviews
February 13, 2022
The sales team was professional and completely involved step by step. From the time the car was shipped from Germany to arrival and clearing customs. My 5th Mercedes from Mercedes-Benz Orlando Maitland. Wo step by step. From the time the car was shipped from Germany to arrival and clearing customs. My 5th Mercedes from Mercedes-Benz Orlando Maitland. Would not consider another dealer More
by 01.brother.masked
Employees Worked With
Michael Miller
February 08, 2022
I purchased my car when my personal life was chaotic and I needed to rush through the process. Yesterday, however, was my first service at 10,000 miles and it was clam and tranquil. My service advisor, Mi I needed to rush through the process. Yesterday, however, was my first service at 10,000 miles and it was clam and tranquil. My service advisor, Mike Hertz, took the initiative to find a cable to connect my Android phone to my car and I had a happy visit with my sales associate, Claudia Grazioli. Thank you all for making my visit pleasant. P.S. GREAT hot chocolate on a chilly day! More
by jan
Employees Worked With
Claudia Grazioli, Mike Hertz
February 05, 2022
Drake has been the very best service advisor that I have ever had at all of the Mercedes dealerships that I have used for servicing my various Mercedes across the country, literally from FLORIDA TO CALIFORN ever had at all of the Mercedes dealerships that I have used for servicing my various Mercedes across the country, literally from FLORIDA TO CALIFORNIA! More
by Angel
Employees Worked With
Drake
February 04, 2022
The service department was able to get me in same day to deal with an urgent issue. It was my first time at this dealership. Christian, my service manager, was prompt, polite and professional. I was in a deal with an urgent issue. It was my first time at this dealership. Christian, my service manager, was prompt, polite and professional. I was in an out in under 2 hours. It could not have had a better result. More
by anadv72
Employees Worked With
Christian Vazquez
February 04, 2022
From scheduling to delivery, it takes a team. Service in a day and a professional and courteous service advisor, scheduler, delivery driver. All were wonderful. Thank you. a day and a professional and courteous service advisor, scheduler, delivery driver. All were wonderful. Thank you. More
by Majabland
Employees Worked With
Marcus Diaz, Steve, Lynn
January 30, 2022
The customer service at Mercedes-Benz of Orlando never falls short. The team is informative, thorough and considerate of your time. They take special care in handling your vehicle which really means a lo falls short. The team is informative, thorough and considerate of your time. They take special care in handling your vehicle which really means a lot to me. More
by NaeJnz
Employees Worked With
MendozaM1
January 28, 2022
Everyone is super friendly and helpful. I know them for years, best dealership in Orlando, service department is efficient and trustworthy. Drake was great and Frank in sales is an institution. years, best dealership in Orlando, service department is efficient and trustworthy. Drake was great and Frank in sales is an institution. More
by Rdebler617
Employees Worked With
Drake, Frank Whitton
