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Mercedes-Benz of Orlando
Maitland, FL
536 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family.
Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 536 reviews
March 28, 2022
Service tech was outstanding. Got me home in the morning and picked me up in the afternoon. Work was completed as I expected it to be. Got me home in the morning and picked me up in the afternoon. Work was completed as I expected it to be. More
by ccramer
Employees Worked With
Rafael A Pena
March 28, 2022
Excellent, timely, professional service. Ray the assistant service manager was very helpful. He made the whole experience easy and smooth. Ray provided great customer service and very inform Ray the assistant service manager was very helpful. He made the whole experience easy and smooth. Ray provided great customer service and very informative and helpful throughout the whole process. I will move all my service appointments to this location from now on. More
by T
Employees Worked With
Ray Cornell
March 24, 2022
Fast, efficient at making deal. Had car ready in a few hours after purchase. Revised details of operation and answered all questions. Had car ready in a few hours after purchase. Revised details of operation and answered all questions. More
by CT
Employees Worked With
John, Buddy Jerome, Ron Poyser
March 23, 2022
My advisor was honest and kind. He took care of my concerns. My car was ready at the expected time. I have been a client of Maitland Mercedes for more than twenty years. They hav He took care of my concerns. My car was ready at the expected time. I have been a client of Maitland Mercedes for more than twenty years. They have always provided excellent service. More
by Lillian Vargas
Employees Worked With
Mike Hertz
March 22, 2022
Rafael is a very professional and honest service technician! I will continue to go to this location based on the amazing service he provides me! technician! I will continue to go to this location based on the amazing service he provides me! More
by Jazrobin321
Employees Worked With
Rafael
March 15, 2022
Nice and helpful staff. Mr. Diaz is extremely knowledgeable, detailed and informative. Good location and clean. I prefer this "boutique" dealership versus a "mega" one. Mr. Diaz is extremely knowledgeable, detailed and informative. Good location and clean. I prefer this "boutique" dealership versus a "mega" one. More
by maryh
Employees Worked With
Marcus Diaz
March 15, 2022
Great customer service. Appreciated the valet service. Car was cleaned beautifully inside and out. Only regular annual service was required. Friendly feedback regarding wha Appreciated the valet service. Car was cleaned beautifully inside and out. Only regular annual service was required. Friendly feedback regarding what major repairs , if any, may be required. This dealer has serviced all our Mercedes for the past 11 years. Never any complaints when purchasing and servicing. . This dealer cares. Thanks Ilse More
by Icolvin
Employees Worked With
Na
