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Mercedes-Benz of Orlando

Maitland, FL

4.7
536 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family. Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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810 North Orlando Avenue

Maitland, FL

32751

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Showing 536 reviews

May 17, 2022

My sales person was amazing and very helpful. And very informative. I will definitely recommend for friends. And I love my car More

by gbsheldon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Daniels
May 19, 2022 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Mercedes-Benz of Orlando and we hope to be of service again in the future.

May 16, 2022

Marcus was my service advisor. He provides excellent service and communication. Answers all of my questions and is very helpful More

by Bobleft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Diaz
May 18, 2022 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 16, 2022

It was an experience that I will not forget, In a good way. Marcus Diaz was very courteousness, and the respect shown, was outstanding. Could not have asked for anything better. More

by Navy Seabee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Diaz
May 18, 2022 -

Mercedes-Benz of Orlando responded

Hi Navy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 12, 2022

Rafael was my service advisor. He was very helpful, friendly and knowledgeable. All required maintenance was fully explained. My car was returned nice and clean! More

by afmome8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Pena
May 13, 2022 -

Mercedes-Benz of Orlando responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2022

Fast reliable service. Rafael is awesome. New app for having mechanic show you the issues is great More

by anderspi2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael pena
May 12, 2022 -

Mercedes-Benz of Orlando responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2022

The service advisor Mike hertz has always showed his bests he always stays in communication when I auto is there. He was actually one of the reason I went back to this dealer. I drive passed a Mercedes More

by Dianajgomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike hertz
May 12, 2022 -

Mercedes-Benz of Orlando responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2022

the services was very good all question were answer, the employee were very attended. I'm very satisfied More

by irma_monroy9551
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Vidal
May 12, 2022 -

Mercedes-Benz of Orlando responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 10, 2022

Always great service with this dealer mainly due to the Mike Hertz, who is my main go-to for my previous 2012 C250 and now 2018 C300. Mike is always understanding of my needs, explaining all aspects of se More

by CA Rose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hertz
May 12, 2022 -

Mercedes-Benz of Orlando responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 08, 2022

I left the car in the morning at time of my appoinment at 10AM since i was told service could take up to 3 hrs to be ready, however; car wasnt ready until 5:30PM. More

by Ronald112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto
May 10, 2022 -

Mercedes-Benz of Orlando responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Orlando take our reviews very seriously. If you are willing, please call our General Manager at (407) 680-0784 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

May 07, 2022

Was in for a service A at 31,000 miles. No problems. Good fast service. More

by c.niziolek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Vasquez
May 10, 2022 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 10, 2022 -

c.niziolek responded

Your welcome.

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