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Mercedes-Benz of Orlando
Maitland, FL
541 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family.
Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 541 reviews
June 06, 2022
This Dealer has one of the best customer service people I have ever met. Mike Hertz is the sole reason I do business at MBOM! I certainly hope the Leadership team of this dealer knows what they have in Mike have ever met. Mike Hertz is the sole reason I do business at MBOM! I certainly hope the Leadership team of this dealer knows what they have in Mike! More
by JTC
Employees Worked With
Mike Hertz
June 01, 2022
Excellent sales and financing staff. Speedy process not wasting time. Highly recommended. Attention to customer is superb and will definitely return. Speedy process not wasting time. Highly recommended. Attention to customer is superb and will definitely return. More
by Jesica
Employees Worked With
Marcus Daniels
May 28, 2022
This was one of the best experiences I’ve had at a dealership. I was greeted quickly, and immediately approached by an employee. Within 1 minute Francisco was with me taking care of everything. I had dealership. I was greeted quickly, and immediately approached by an employee. Within 1 minute Francisco was with me taking care of everything. I had just driven across the country & was very tired. He assured me my car would be taken care of. I received better customer service & car service than from Fletcher Jones of Newport Beach, CA. The service office was clean, neat, and everyone working there were very respectful to each other, reflecting great teamwork. I’m going to be having my car maintenance completed at Orlando Mercedes from now on. More
by newportsurginurse
Employees Worked With
Francisco
May 27, 2022
When I went to get my car there was a chip missing on the wood facing dashboard. The service manager told me that I have to pay them $200 for them to fix what they broke. I don’t believe I should have to p wood facing dashboard. The service manager told me that I have to pay them $200 for them to fix what they broke. I don’t believe I should have to pay for them to replace that wood piece. So until this date I have not paid the money because I don’t think it’s fair Armanda Coles More
by mandy32818
Employees Worked With
Frank Garcia
May 25, 2022
I am switching from the Mercedes-Benz Dealership of Sanford to the Maitland Dealership. To start with, I had my 560 SL (Red 1989) detailed at the Maitland Dealership. Thus far, I am pleased with the re Sanford to the Maitland Dealership. To start with, I had my 560 SL (Red 1989) detailed at the Maitland Dealership. Thus far, I am pleased with the results! The detail technicians did an excellent job (nice and shiny the way I like it)! Additionally, Mr. Ray and staff were welcoming, professional, and respectful. I am looking forward to having my next maintenance done at the Maitland dealership. Respectfully, Mary Mallard More
by mjm1234
Employees Worked With
Ray Cornell
