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Mercedes-Benz of Orlando

Maitland, FL

4.7
536 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family. Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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810 North Orlando Avenue

Maitland, FL

32751

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Showing 536 reviews

December 12, 2023

My experience here has always been pleasant. My service tech Mike is honest and really cares. What he did for us this time was a huge blessing. We are incredibly grateful. . More

by Gloria Washington-Shaw
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Hertz
Dec 15, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 10, 2023

Thank you very much Mr. Marcus Diaz for your superb service & excellent customer service. You always give the best advise to me & always exhibit your professionalism & exper More

by Enofuente
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Marcus Diaz
Dec 13, 2023 -

Mercedes-Benz of Orlando responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Orlando. Drive safe, and we'll see you on the road.

December 01, 2023

If you’re a busy professional, this is the car dealership for you. No games, just efficiency into getting to into the car you want. More

by Corrie
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Horatio
Dec 04, 2023 -

Mercedes-Benz of Orlando responded

Hi Corrie, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 01, 2023

Mercedes Benz of Maitland is my favorite dealership. Every member of management and staff are helpful polite and great! I have been a customer for over 20 years and they treat everyone fairly and wit More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Mike Frank Lynn and Maia
Dec 05, 2023 -

Mercedes-Benz of Orlando responded

Hi Michael, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!

November 30, 2023

I was very pleased with all I dealt with while buying my new Mercedes S 500. This was a pleasant buying experience, and I will return for my next car purchase. More

by rhardy4608
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Kharazi salesman. Virginia Duffie in administration.
Dec 02, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 29, 2023

My service advisor Ray was terrific, but I want you to know how incredibly horrific my experience was with Mercedes' third-party service when I got a flat tire and had to wait THREE HOURS for a tow truck More

by kenherron
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ray
Dec 01, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0784 -- we hope to hear from you soon.

Dec 01, 2023 -

kenherron responded

I am happy to speak with the General Manager -- send me his/her name and phone number. This is the dealership's main number (i.e., the GM is not an option on their call menu).

November 28, 2023

Ease of scheduling either online or by phone. This dealer is always accommodating. The facility is great and the service advisors take the time to explain the process and follow through on their More

by lrs411
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Christian
Nov 30, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 23, 2023

This dealership provides excellent service. They also get the work done in a very timely manner. More

by ccellis976
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Marcus
Nov 25, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

November 23, 2023

The staff was great, from the time we arrived until our car was returned to us More

by Tom
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Christian
Nov 25, 2023 -

Mercedes-Benz of Orlando responded

Hi Tom, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 21, 2023

I recently purchased my GLC 300 from Mercedes-Benz of Orlando and it was by far the best, most painless car buying experience I have ever had. We were immediately greeted by John and he was able to answ More

by Marc Magnarella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Youssef
Nov 23, 2023 -

Mercedes-Benz of Orlando responded

Hi Marc, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of Mercedes-Benz of Orlando and we hope to be of service again in the future.