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Mercedes-Benz of Orlando

Maitland, FL

4.6
541 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family. Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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810 North Orlando Avenue

Maitland, FL

32751

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Showing 541 reviews

July 11, 2022

I received prompt repair service when I brought my vehicle in for a recall service. I needed the vehicle to travel out of town and the technician (Marcus Diaz) got my vehicle in to be serviced on the More

by Theo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Diaz
Jul 13, 2022 -

Mercedes-Benz of Orlando responded

Hello Theo, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2022

Set up an appointment in a timely and professional manner. Arrived at the dealership for the maintenance appointment and was treated in a very courteous and professional manner by all of the dealersh More

by goldenhawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know all their names.
Jul 13, 2022 -

Mercedes-Benz of Orlando responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 09, 2022

Make it easier for people who actually work. I like the fact that they open 27/7. Good service overall. More

by NS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
Jul 12, 2022 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 08, 2022

I appreciated the online appointment, very easy to use with one day wait. The staff is busy and competent, the facilities clean and comfortable with great snacks! They offered to take me home and then ca More

by Patz Turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, service rep. Dave, driver
Jul 10, 2022 -

Mercedes-Benz of Orlando responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

July 04, 2022

Amazing experience at the Maitland Mercedes dealership ! Ganni & Ramy helped out a lot during the buying process ! More

by Stephön Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramy Ganni Marcus
Jul 05, 2022 -

Mercedes-Benz of Orlando responded

Hi Stephön, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 01, 2022

My rep was timely and came out to greet me. I discussed 2 concerns, he looked at the car and noted it on my repair slip. I was given a ride home. Later I received a video of my car with the re More

by ssalicia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Jul 04, 2022 -

Mercedes-Benz of Orlando responded

Hi Ssalicia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 01, 2022

I like the fact that the service advisor keeps me advised while I’m there waiting. I also like the fact that they do such a good job More

by Judy-jim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marcus
Jul 04, 2022 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2022

One, I didn't take my car to this dealership – it was brought there by the people repairing some damage and needed calibration, which, so far, has taken a whole WEEK!; two, I have received junk mail from More

by LoveMBsHatetheirStealerships
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
William Waters, second hand car dealer.
June 30, 2022

Mike Hertz our service manager takes the best care of us. He is responsive and we have trusted him with all of our vehicle of the years. More

by rviera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hertz
Jul 04, 2022 -

Mercedes-Benz of Orlando responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Orlando! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2022

We worked with an amazing team to purchase our new car! Thank you so much Edmond & Claudia for all that you do!!! More

by rooptwo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edmond; Claudia
Jul 02, 2022 -

Mercedes-Benz of Orlando responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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