Mercedes-Benz of Orlando

Alberto answered all my service questions. He had the tech show me and explain the problem he identified with my braking system before our long road trip. All staff was very informative. I was He had the tech show me and explain the problem he identified with my braking system before our long road trip. All staff was very informative. I was even loaned a car not planned for for a few hours. I appreciated this request at a short notice. More

Always get super service and honest treatment from this dealership! Alberto is the best. Will come back again!! dealership! Alberto is the best. Will come back again!! More

Ray Cornell is my service representative and he is responsive, courteous, the main reason I had a very positive experience with my last maintenance appointment responsive, courteous, the main reason I had a very positive experience with my last maintenance appointment More

Mr. Pena is a very , very hard worker who does Best to represent your dealership in the best ways possible. More important, he does a great job helping me and keeping my car in excellent condition. I pur represent your dealership in the best ways possible. More important, he does a great job helping me and keeping my car in excellent condition. I purchased my first cabriolet there in 1994, second one cabriolet in 2005, and third cabriolet which I now have on September 30, 2015. He is consistently the best service person I have ever worked with at your agency.However, if he can't help a faithful, satisfied customer of 28 years get a loaner for a half a day....maybe something's wrong. Bob Sutte More

I was visiting the Orlando area and had an disabling emergency when we got to the dealership they were very busy but Mr. Richard Suarez and his chief were very very accommodating. They took the time to emergency when we got to the dealership they were very busy but Mr. Richard Suarez and his chief were very very accommodating. They took the time to explain their restraints and promised they would get me back on the road at the soonest. Their attention to details and their willingness to help on a busy Friday was priceless. I am thankful for their professionalism, and their defence of the Mercedes brand is very encouraging. I am happy I drive a Mercedes’. very grateful and satisfied customer . Syd Mogg More

My purchasing experience at Mercedes’- Benz of Orlando was great! I can’t say enough good things about Sales associate Kyle Munoz. From the time that I inquired about the car I wanted, to the time I drove was great! I can’t say enough good things about Sales associate Kyle Munoz. From the time that I inquired about the car I wanted, to the time I drove my car off the lot, I received nothing but 5 star service.He made the experience smooth and easy. More

Quick response to my inquiry on taking a test drive. They were very helpful and not pushy. They were very helpful and not pushy. More

Excellent service performed on time with constant feedback from service advisor on additional needed items to update the aging items that were not performing properly. The valet providing transportat feedback from service advisor on additional needed items to update the aging items that were not performing properly. The valet providing transportation to the dealership was courteous and the vehicle was spotless. More

The service writer reviewed with me the past service record for my car and discussed my service requests for this appointment. He discussed the costs for the anticipated repairs and timeframe for future record for my car and discussed my service requests for this appointment. He discussed the costs for the anticipated repairs and timeframe for future repairs/ parts replacements. My car was ready when promised and the final costs were as projected. More

Excellent service. Prompt and cordial. Mike was attentive and knowledgeable. With several dealerships in the area MB Orlando in Maitland is the one to deal with. Prompt and cordial. Mike was attentive and knowledgeable. With several dealerships in the area MB Orlando in Maitland is the one to deal with. More