Mercedes-Benz of Orlando

Rafael Pena our service advisor is THE reason why we continue to use MB of Maitland as our trusted dealership. He is amazing. He genuinely cares about his customers and always goes above and beyond to continue to use MB of Maitland as our trusted dealership. He is amazing. He genuinely cares about his customers and always goes above and beyond to ensure that we are 100% satisfied. Truly he is the difference between MB Maitland and the other MB dealerships. More

Mike shattuck was amazing handled everything I needed done always kept me updated and was very friendly done always kept me updated and was very friendly More

Great service, they take great care of you and car. they really give great service they really give great service More

Mercedes Benz of Maitland helped to solve a serious and dangerous problem with my daughters car that was misdiagnosed and was in another dealership for warranty work. Francisco the service technician and t dangerous problem with my daughters car that was misdiagnosed and was in another dealership for warranty work. Francisco the service technician and the mechanic who’s name I don’t know were both a Godsend. The car which sat in the other dealership for 18 days, was fixed and returned in just 2. Maitland Mercedes we’re always ready to listen to our concerns and address every one of them. They were in constant communication every day, and when we picked it up we test drove it and we’re told unless we were 110 percent happy, they would look at it again. I highly recommend this dealership not just for service but for purchase of vehicles. Honesty and being a trustworthy dealership these days is hard to find. Mercedes of Maitland was a diamond in the ruff. Thank you for priory my daughter and grandson, I will never forget. More

Had a dead battery, but they were able to quickly get my car in an install a new battery. car in an install a new battery. More

Alberto answered all my service questions. He had the tech show me and explain the problem he identified with my braking system before our long road trip. All staff was very informative. I was He had the tech show me and explain the problem he identified with my braking system before our long road trip. All staff was very informative. I was even loaned a car not planned for for a few hours. I appreciated this request at a short notice. More

Always get super service and honest treatment from this dealership! Alberto is the best. Will come back again!! dealership! Alberto is the best. Will come back again!! More

Ray Cornell is my service representative and he is responsive, courteous, the main reason I had a very positive experience with my last maintenance appointment responsive, courteous, the main reason I had a very positive experience with my last maintenance appointment More

Mr. Pena is a very , very hard worker who does Best to represent your dealership in the best ways possible. More important, he does a great job helping me and keeping my car in excellent condition. I pur represent your dealership in the best ways possible. More important, he does a great job helping me and keeping my car in excellent condition. I purchased my first cabriolet there in 1994, second one cabriolet in 2005, and third cabriolet which I now have on September 30, 2015. He is consistently the best service person I have ever worked with at your agency.However, if he can't help a faithful, satisfied customer of 28 years get a loaner for a half a day....maybe something's wrong. Bob Sutte More

I was visiting the Orlando area and had an disabling emergency when we got to the dealership they were very busy but Mr. Richard Suarez and his chief were very very accommodating. They took the time to emergency when we got to the dealership they were very busy but Mr. Richard Suarez and his chief were very very accommodating. They took the time to explain their restraints and promised they would get me back on the road at the soonest. Their attention to details and their willingness to help on a busy Friday was priceless. I am thankful for their professionalism, and their defence of the Mercedes brand is very encouraging. I am happy I drive a Mercedes’. very grateful and satisfied customer . Syd Mogg More