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Mercedes-Benz of Orlando

Maitland, FL

4.6
541 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family. Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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810 North Orlando Avenue

Maitland, FL

32751

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Showing 541 reviews

November 11, 2022

It was a great experience. Claudio was super sweet, understood what I wanted and delivered everything and more!! More

by Rafaela Napoleao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia
Nov 21, 2022 -

Mercedes-Benz of Orlando responded

Hello Rafaela, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 10, 2022

Mike Hertz is a wonderful service advisor. He makes me feel like he knows me and my car. I will be back again. More

by kcf62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hertz
Nov 18, 2022 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 10, 2022

Form the very beginning, this dealership treated me with respect, courtesy, and care. The personnel are always friendly and accessible. Also, the explain what needs to be done, what they have done, and why More

by AMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante, Rafael
Nov 18, 2022 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 07, 2022

My visits are always met with courteous employees and a great experience. They always take any issues I may have. The reason I select a Mercedes is because of their service. More

by Driphter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Nov 14, 2022 -

Mercedes-Benz of Orlando responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

November 05, 2022

Raul was amazing. He helped me through the whole process and made it very easy More

by Mariam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul
Nov 13, 2022 -

Mercedes-Benz of Orlando responded

Hello Mariam, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

November 03, 2022

Rafael Pena our service advisor is THE reason why we continue to use MB of Maitland as our trusted dealership. He is amazing. He genuinely cares about his customers and always goes above and beyond to More

by PMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Pena
Nov 11, 2022 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2022

Mike shattuck was amazing handled everything I needed done always kept me updated and was very friendly More

by Torireed391
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shattuck , Lisa Parasrami
Nov 08, 2022 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 28, 2022

Great service, they take great care of you and car. they really give great service More

by marvinjhall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 06, 2022 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 13, 2022

Mercedes Benz of Maitland helped to solve a serious and dangerous problem with my daughters car that was misdiagnosed and was in another dealership for warranty work. Francisco the service technician and t More

by Boardwalk12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Service Advisor and the unknown Technician who was a Godsend
Oct 18, 2022 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Orlando and we hope to be of service again in the future.

October 08, 2022

Had a dead battery, but they were able to quickly get my car in an install a new battery. More

by rolle.bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike shattuch
Oct 12, 2022 -

Mercedes-Benz of Orlando responded

Rolle, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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